Send a Cuddly Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Superb service. Ordered 3 items which were customised, dispatched and delivered really quickly. Items arrived well packaged and individually wrapped. You can tell this is a business that cares about t... See more

Rated 4 out of 5 stars

My second time ordering from Send a Cuddly. Despite some slight anxiety around it's delivery (owing to bank holidays) they proved like the first time, efficient and reliable. They also had a remarkabl... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely brilliant company! The choice of toys (dogs in particular) is fantastic and the quality of the packaging, the additions (such as the ribbon and medal) and the toy itself are all... See more

Rated 5 out of 5 stars

Wanted to say what an excellent service you offer. Didn’t select next day delivery but received the very next day!Over the moon with the selected cuddly and so were my baby grandsons parents. Placed i... See more

Company replied

Company details

  1. Gift Basket Store

Written by the company

Beautifully packaged, thoughtful soft toy gifts with your personal message. Cuddly teddies and toys for all ages with choice of ribbons. Get well soon, I love you, thank you and new baby gifts plus our bestselling range of over 50 cuddly soft toy dog breeds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Superb service

Superb service. Ordered 3 items which were customised, dispatched and delivered really quickly. Items arrived well packaged and individually wrapped. You can tell this is a business that cares about their customers. Really pleased.

December 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Bulldog Send a Cuddly

I ordered a Bulldog Send a Cuddly & it arrived today so well packaged in a lovely box & ribbon. Customer Service is second to none & the quality is absolutely spot on.
Thoroughly recommended.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant quality and brilliant service

This is an absolutely brilliant company! The choice of toys (dogs in particular) is fantastic and the quality of the packaging, the additions (such as the ribbon and medal) and the toy itself are all first rate. We bought a dog each for our two grandchildren and they were thrilled at getting something addressed to them and delighted when they opened the boxes. Delivery was fast and efficient. We have just ordered another dog for our granddaughter as a prize for doing well at school and have no doubt that she will be super-exited when it arrives.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely company website

Lovely company website, with lots of fab gifted products to choose from, would recommend to others especially for sending that extra special gift. Will order again in the future, THANK YOU 😊

December 28, 2023
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Reply from Send a Cuddly

Thank you for your lovely review!

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Rated 5 out of 5 stars

The parcel arrived promptly and was…

The parcel arrived promptly and was beautifully packaged. The puppy itself is very cute and very well made. I would thoroughly recommend this company and their products to my friends and family.

November 27, 2023
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Reply from Send a Cuddly

So pleased you're happy with it. Thank you for your lovely review.

Rated 5 out of 5 stars

Great service, beautiful gifts

Everything was easy, I had a question which was answered promptly and politely. My daughter, who is going into hosp, loved her bunny and said it was all beautifully packed 🥰

November 27, 2023
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Reply from Send a Cuddly

So pleased you are happy with our service and your daughter loved her bunny!

Rated 5 out of 5 stars

I made my order and it was processed…

I made my order and it was processed the next day
Kept up to date about where my delivery was and when it was to be dlivered ver happy with my squirrel
Thank you

November 27, 2023
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Reply from Send a Cuddly

So pleased you are happy with our service. Thank you for your review.

Rated 5 out of 5 stars

Perfect!

This is the 3rd time I have ordered from ' Send a Cuddly' and each time has been absolutely perfect from start to finish.
Will definitely be buying more!

November 6, 2023
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Reply from Send a Cuddly

Thank you so much for ordering from us and for your lovely review!

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Rated 5 out of 5 stars

Got this for my granddaughter for…

Got this for my granddaughter for Christmas and I know she is going to love this so much. The box and ribbon makes the gift even more special. Thank you.

November 6, 2023
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Reply from Send a Cuddly

So pleased you like it! Thank you so much for your review.

Rated 5 out of 5 stars

Send A Cuddly is spot on!

Once again, my sister was thrilled with her gift of a cuddly from your company. This time I sent her a Cockapoo as an early Christmas present. Thank you for your prompt service and delightful cuddlies.

November 1, 2023
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Reply from Send a Cuddly

Thank you for your review - we are so glad your sister liked the cockapoo!

Rated 5 out of 5 stars

Five star service

Wanted to say what an excellent service you offer. Didn’t select next day delivery but received the very next day!Over the moon with the selected cuddly and so were my baby grandsons parents. Placed in hospital cot with him to keep him company.

October 10, 2023
Unprompted review
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Reply from Send a Cuddly

Ah, that's lovely! Thank you for your review.

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Rated 5 out of 5 stars

A cuddly Teddy

I like the way that things can be ordered wrapped and with a gift card so that they can be sent or given so easily. My grandson wanted a cuddly toy for Christmas, the Teddy is ideal.

October 6, 2023
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Reply from Send a Cuddly

So pleased you're happy with our service. Thank you for the review.

Rated 5 out of 5 stars

Gorgeous dog

Gorgeous dog, delivered promptly and wrapped beautifully. Present was much appreciated

October 2, 2023
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Reply from Send a Cuddly

So pleased you're happy with it. Thank you for your review.

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Rated 5 out of 5 stars

Phone order was responded to well

Phone order was responded to well , gift was for friends grandchild who now adores her little dog "Speckle"

October 3, 2023
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Reply from Send a Cuddly

So pleased to hear she adores 'Speckle'!
Thank you for taking the time to write a review.

Rated 5 out of 5 stars

Excellent service

Excellent service. I spoke to 2/3 members of staff, as it would make payment via my card. These things happen! Anyway it was quickly dealt with.

Thanks Guys.

Shaun

September 5, 2023
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Reply from Send a Cuddly

Hello Shaun, so pleased we were able to sort it for you. Thank you for your kind review.

Rated 5 out of 5 stars

Second time I’ve used Send a Cuddly and…

Second time I’ve used Send a Cuddly and was really pleased again with the service and quality of presentation and product.

September 1, 2023
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Reply from Send a Cuddly

Thank you so much for this review and for coming back to order from us again!

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