Did not send any tracking info or…
Did not send any tracking info or shipping information. I paid for shipping within 2-4 days and have not heard anything in a week and a half.
July 28, 2026
Unprompted review
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Company details
Information provided by various external sources
Sendero Provisions Co. makes quality outdoor provisions inspired by the landscapes and cultures of the wild American West.
Contact info
2.6
Poor
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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AVOID
As of time of writing this review it has been three weeks since I placed an order, and they haven't even shipped it out yet.
Customer support will not respond to any messages either.
December 3, 2025
Unprompted review
ELEVEN DAYS for fulfillment
It took ELEVEN DAYS for fulfillment. In the year of our Lord 2025, when I can get ice cream delivered before it melts, it took ELEVEN DAYS to put a hat in a box.
I emailed customer service, and they responded offering either my money back or they could stick it in the mail the following day. I responded to that email asking for the hat and not the refund. Nobody ever responded. I emailed the CEO. He never responded. It took 11 days. If it takes 11 days to stick a hat in a box, maybe you should hire somebody. If you’re just that far behind, surely there are temp agencies in Waco. I don’t know if the owner of the company is fine with an 11 day turn around or not, but he certainly didn’t take the time to apologize, give a reason for the delays, or even ask an employee to acknowledge that I wanted the hat and not the refund. I will never do business with Sendero ever again, no matter how cool their hats are.
August 28, 2025
Unprompted review
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