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Rated 5 out of 5 stars

It works. The only app that does it for me. Will be using it often. Had a bit of a challenge setting up account, verifying ID, my bank rejecting 1 st payment. But customer support replies promptly.... See more

Company replied

Rated 5 out of 5 stars

I needed to send money to relatives, and because of sanctions none of the services I had used before were working. With SendNOW everything went through successfully and took no more than half an hour... See more

Company replied

Rated 5 out of 5 stars

Pros: The transfers are quite fast. The app is user friendly, simple and working smooth. Customer support is patient and reliable. There was misconduct with transfer but they convinced a pr... See more

Company replied

Rated 5 out of 5 stars

Great app to transfer money to many countries, to Russia included, i would say the only one for today. Support team is quick and responsive 24/7. Really appreciated. There are several options to make... See more

Company replied

Company details

  1. Money Transfer Service

Written by the company

SendNOW — international money transfer service. With SendNOW you can transfer money overseas with less hustle. A variety of payment options lets you transfer money however you want: via debit cards, cryptocurrency, bank accounts, e-wallets.


Contact info

4.2

Great

TrustScore 4 out of 5

210 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

2 weeks ago I tried to transfer money

2 weeks ago I tried to transfer money. Not arrived

August 8, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

If it was the first card transfer, you have to pass through the verification process. Write to support https://t.me/Send_NOW for the instructions.

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Rated 5 out of 5 stars

Excellent service

Excellent service, been using them for about a year now, no complaints!

July 19, 2024
Unprompted review
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Reply from SendNOW

Thank you for your appreciation. Soon our service will become even faster and more convenient.

Rated 1 out of 5 stars

I tried to make a transfer

I tried to make a transfer, entered a secret code from my bank, than the notification from sendnow was "error", and nothing like "your transaction was made successfully". Clearly I thought the transaction WASN'T made. So I tried twice more, with the same result.
But the next day, my transfer was withdrawn from my bank account, THREE TIMES! So, they charged me the same amount of money three times, although they noticed me, that there was a mistake during my attemping to make a transfer.
I wrote to sendnow, but they just don't care. Very dissapointing!

June 24, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

We cannot refund or cancel any transfers you have made. Anything that has been sent to us, even if 10 payments, all 10 will be sent to the recipient whose details you provided on the app.

Therefore, there is no need to make several transfers until you have verified that the money has left the account.

If verification is passed, we will receive all the payments you have made. Exactly all the money that is actually sent from your card (account). Many transfers can be made in the app (this is a payment order), what matters is exactly how much money was sent. We don't have access to your account (no one does), we can't look and withdraw ourselves.

If verification is passed, we can send all received money only to the recipient whose details you filled in the application.

If verification is not passed, for questions about refund, write to support@volet.com or call +35722222276.

Rated 1 out of 5 stars

Fraud app

Fraud exchange or whatever. To be honest rate of USD/GEL now is about 2.88, but they have 2.64. But actually that is not a problem if they will work fast with transfer and customer support.
Customer support didn’t answer on any questions, and once send me a 2 A4 pages that are not relevant to me.
O wanna make a refund, but I can't because the fraud didn't answer me.

Not recommend that fraud exchange or whatever they imagined.

June 15, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

You were answered during working hours. Transfers are processed within a 24-hour period. There were no problems with the transfer. You communicated in a foul and rude manner with the company's employees, threatened us. We are ready to provide screenshots of the correspondence.

Rated 1 out of 5 stars

The money left my account

The money left my account, but the payment was canceled by the payment system. I contacted customer support, but they read the messages and do not respond. This is a SCAM!

May 16, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

This user lies. Throughout the day, the support team communicated with him. The user has different surnames in his account and passport, so his payment was rejected by the verifier and this payment was not received by us. We gave the verifier's phone number and e-mail, but the user refused to contact the very organization where the refund should be made. We are ready to provide all user data and screenshot of correspondence.

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Rated 1 out of 5 stars

Never again. be aware

Never again. I used their service before, but they failed me twice last month. They do not reply to my emails anymore. The WhatsApp number s being blocked. They received my transfer but didn’t transfer to my recipient. I have pics of all receipts. I got tired of sending em to sendnow. By WhatsApp, and by email. So, if anyone needs proof of that, I ll be happy to share with you so this won’t happen to anybody again.
Again, they have copies/screenshots of my receipts, at first they even told me they had received the transfer. Now after a month, my WhatsApp messages won’t go through. They did not email me back, so I guess my money went down the drain.
DO NOT USE SENDNOW. You never know when something like this will happen to you to
I WAS NEVER TOLD ABOUT USING TELEGRAM. I SENT SCREENSHOTS OF RECEIPTS AS I WAS TOLD. RECEIPTS FROM MY BANK SHOWING THE TRANSACTION WENT SUCCESSFULLY TO SENDNOW ACCOUNT. I ALSO SENT THE REST OF THE INFO YOU SAID YOU NEEDED, I DID NOT SEND IT ONCE, BUT 3 TIMES BY WHATSAPP, AND ONCE BY EMAIL. AAND YES, YOU REPLIED TO ME ALL THOSE TIMES. ALWAYS TELLING ME THAT YOU WERE WORKING ON IT AND WOULD LET ME KNOW SOMETHING LATER. “WE HAVE PASSED YOUR TRANSFER TO THE BANK. AS SOON AS THERE IS NEWS, WE WILL NOTIFY YOU. SORRY FOR THE INCONVENIENCE “
That was the las email I got from you and the I heard nothing. And I got kind of same response every time I asked.

April 1, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! We are accepting messages to mail and telegram, WhatsApp is not accepting messages from customers right now. We have correspondence with you via mail, where you were asked to send us screenshots of the transfer and the receipt from the bank for checking. But you didn't do it. We have all correspondence saved. You did not provide us with information to search for your transfer. Write to telegram https://t.me/Send_NOW and send what we asked for.

Rated 5 out of 5 stars

The best Service for transactions!

The best Service for transactions!
Very fast and understanding support and fast and secure money transfer!
Thank you!

April 4, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your kind words. We are glad to be helpful and will continue to develop our service. We are glad to see you as our client.

Rated 3 out of 5 stars

Beware 2

I used this service many times without an issue. However recently I had a problem when making a bank transfer. Communication with customer service was an unpleasant experience. My problem was resolved but only after almost 1 month. I'm happy with the result but I won't be using their service again. Therefore my review is neutral.
I recommend anyone using this service to screenshot the account details that the app indicates to send to.

February 29, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

You actually sent the transfer using the old payment details, you just copied them from the previous payment and sent the money. We explained to you that every time you need to make a transfer in the application and that's where all the current details are. They are always there. After you choose the method of payment (bank transfer in your case), enter the amount and the recipient's data, you need to click on the word "Continue" and you get to the page with our payment details. You should copy them and use them to transfer money. There are also the instructions in the application, you could always read them, if you press "How does it work". You did not do it, you made a mistake, your mistake was explained to you, the company is not guilty of anything. Your transfer was not received by us, you need to clarify everything with the bank.

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Rated 3 out of 5 stars

Overall satisfied

I used this service a few times and after initial teething troubles with having to verify bank cards, which were then blocked by the issuers, subsequent transfers went well and usually within the same day or even a few hours. However, exchange rates are lousy, and the option of SEPA transfer supposedly goes into a private account, so that is definitely no option.

March 11, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

We are glad to see you as our client. We are expecting a higher rating. There are no personal accounts in our app, only corporate. And we are not responsible for blocking your bank cards, this is the responsibility of your bank.

Rated 5 out of 5 stars

Excellent

Excellent costumer service. Same day deposit.

February 22, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thanks! We are always ready to help.

Rated 1 out of 5 stars

beware

Change of a receiver from an organization to a physical person, end of 2023, which is kind of strange ..
Money sent to the previous receiver, i.e. organization Cash Dash UK Limited, the SendNow, say to no longer have access to the account. Request to return funds to the Cash Dash via my bank is left with no reply. Sad and non professional. 😢
The current receiver account is a physical person, not a legal entity.
I am no longer ready to continue with the money transfer to a personal account.
Кoronapay on OZON cc is currently a more interesting and safe option!

January 24, 2024
Unprompted review
SendNOW logo

Reply from SendNOW

We closed that account and opened a new one. We sent a notice and a letter about it to absolutely everyone. The details in the application changed automatically. You ignored this letter and made the transfer incorrectly, sending money to a non-existent already closed account. To which we do not have access. Do not ignore the information letters and make payments correctly, there are instructions in the application.

Rated 5 out of 5 stars

Еxellent service

Еxellent service. Money came the same day

December 23, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your feedback. What really matters to us is that our customers send and receive money easily and quickly, we work hard for this and will continue to do so.

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Rated 5 out of 5 stars

Excellent service

Excellent service, they care very much about their customers, so I will continue to use this service with great pleasure.

If there were any problems with the transfer, they were always able to help.

December 23, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Hello, we are very pleased to read your feedback, thank you. We really pay a lot of attention not only to make our app convenient and accessible, but also to make sure that our customers are always answered and helped by our support staff.

Rated 5 out of 5 stars

Easy to use

Once you get through verification side of things,app is easy to use.Support network across the platform was exceptional when I had a few issues.Great app.

December 1, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thanks for the feedback.
We have made our service easy and convenient. We will continue to develop it.

Rated 5 out of 5 stars

Excellent service with great support!

SendNOW is an excellent service with great customer support and fast turnaround. I use them to send money to my wife and daughter so they are absolutely essential. Highly recommend!!

November 14, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you. We are glad that our service is useful for you. Always ready to help

Rated 5 out of 5 stars

To test this service

To test this service, the first transaction was carried out with a small amount. I checked. Reliable service and competent, patient support service (my questions require a lot of patience, since this was all the first time and at first I was septic). Now I am transferring larger amounts. Thanks for the good service.

November 14, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for using us!

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Rated 5 out of 5 stars

Life Savers

Excellent customer support! These guys are life savers- and I can’t thank them enough. Will use their services forever. Thank you for being there when nobody else can help.

November 7, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for you trust!

Rated 5 out of 5 stars

Exceptional support

At first, I was skeptical because the spreads are a bit too rich for my taste. But they are the number one solution to send money to Russia. I literally use them every other day, and the one thing they have going for them is an exceptional level of support.

October 23, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your feedback. We will continue to keep our service at a high level. Technical support is always ready to answer any questions and help you.

Rated 5 out of 5 stars

Safe to use. Very good service.

Very easy and quick to use. They support many cards or crypto. Recipient received the funds within a few days. Despite the higher fee or rates, it's very trustworthy and probably the easiest service available now, without too much registration. Highly recommended.

October 23, 2023
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your feedback. We are glad that our service is useful to you. If you have any questions, please always contact our technical support.

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