Sendplus Chatbot is a user-friendly and powerful tool for managing customer chats on WhatsApp, websites, and more. It’s easy to set up, supports automation, and works well for small and medium busines... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sendpulse offers tremendous automation capabilities. There is no better software for chatbots. I have used it on my website and on platforms such as Instagram and Telegram. Despite its vast array of f... See more
Great value for money. Nice feature set! Lead generation via popups works great. The only thing I'm missing is sync with my OpenCart store products to use them dynamically in my emails (both triggered... See more
When i first started, i did not know anything about email marketing. I have visited various websites and tried to understand it. I found Sendpulse very helpful and easy to understand. And i Started... See more
Company details
- #27 of 53 best companies in e-Commerce Solution Provider
- #162 of 247 best companies in Business to Business Service
- #14 of 47 best companies in Internet Marketing Service
- #2 of 6 best companies in Mailing Service
About SendPulse
Written by the company
SendPulse is an all-in-one platform for professionals across various fields, from marketers and business owners to sales managers and online educators.
The SendPulse ecosystem encompasses: bulk email and SMS campaigns, sales pipeline automation, Instagram, WhatsApp, Viber, Facebook Messenger, and Telegram chatbots, live chats, CRM, website builder, smart pop-ups, online course builder and LMS.
All SendPulse tools seamlessly integrate with each other and offer over 40 third-party CRM, SMS, and eCommerce system integrations.
SendPulse’s main goal is to unite all communication channels and automate your prospects’ journey through your sales funnel. With this comprehensive approach, you can enhance user experience, increase conversions, and facilitate teamwork, all within a single platform.
With our built-in analytics and A/B testing, you can analyze user interaction statistics within each service, study your audience behavior and preferences, and review summary reports to promptly address errors and optimize your marketing efforts.
Our pricing plans cater to your growing business needs, offering a free plan with no time constraints for beginners and extended limits and advanced features for experienced users. Rest assured, 24/7 support is guaranteed, regardless of the plan you choose.
Contact info
New York, United States
- +1-415-800-2960
- support@sendpulse.com
- sendpulse.com
Get 10% off your first month
4.5
Excellent
3K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very excellent and professional Platform
An excellent and highly professional application for those who want to use the WhatsApp API, and at the same time, I recommend it to companies and individuals who want to send WhatsApp API messages.
December 31, 2025
We have been using sendpulse for a year…
We have been using sendpulse for a year now. Works like a charm so far
December 1, 2025
Not recommended
Not recommended, I told them that these are my real customer's emails who opt-in but they stopped the account after some time.
April 3, 2025
Excellent sales team support
December 1, 2025
Tell us more about your experience
December 1, 2025
Great service and regular updates with…
Great service and regular updates with new features
December 1, 2025
Easy to use site
November 27, 2025
When i first started and my 5th year
When i first started, i did not know anything about email marketing. I have visited various websites and tried to understand it. I found Sendpulse very helpful and easy to understand. And i Started.
Now it is my 5th year with Sendpulse. I've learned a lot and keeping using Sendpulse for my email marketing jobs.
November 26, 2025
Easy to understand and on board
Easy to understand and on board. The check out was prompt and things are self explanatory.
November 24, 2025
All great Ai chatbot
November 19, 2025
Pretty good
Pretty good.
Advantage: you can use multiple social accounts with a single chatbot.
Disadvantage: sometimes it's not that easy to use.
November 16, 2025
Easy to use email platform
Easy to use email platform, good pricing plans, helpful support staff
November 10, 2025
Good services
November 10, 2025
Run, go anywhere else.
Clunky UI, really bad developer experience (documentation incomplete, undocumented API features, barely any functioning examples, no templating language to speak of.. just pass my JSON through handlebars, but no, this is probably some 20 year old leftover legacy PHP5 code turd that they're trying to polish up), you'll be constantly waiting for their moderation queues, and they'll flag your content as spam, probably because their reviewers don't even speak the language they're reviewing (I tried a whole day getting a transactional email unblocked that welcomed my paying customers to their educational courses and provided parking instructions etc, weird ass spam email if you ask me)
October 28, 2025
Reply from SendPulse
Hi! Thank you for sharing your detailed feedback. We’re really sorry to hear about your experience, and we appreciate you taking the time to explain the issues you faced.
We are constantly working on improving the platform’s UI and the service as a whole. To make the product easier to use, we’ve created a detailed Knowledge Base, which you can always rely on: https://sendpulse.com/knowledge-base. We’re also open to all suggestions and comments, as they help us make SendPulse better.
At the same time, SendPulse aims to maintain high email deliverability standards. To achieve this, we follow our Anti-Spam Policy, which includes checking mailing lists and message content to ensure emails are sent only to confirmed subscribers. Sometimes, certain account settings or third-party tools can trigger automatic warnings, even if no active campaigns are being sent. This can, unfortunately, lead to delays or additional reviews.
We understand how frustrating it is when important transactional emails get blocked, and we’re sorry for the inconvenience this caused. If you ever face a similar situation again, please don't hesitate to contact us directly — we’ll be happy to review the case as quickly as possible.
Thank you again for your honest feedback. It really helps us improve.
Best regards,
SendPulse Team
Удобно
Удобный сервис для проведения e-mail рассылок. И самое главное — наш отечественный!
November 3, 2025
I love this tools so much
October 29, 2025
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