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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform helpful for learning and revision, especially for subjects they struggle with. Many people appreciate the interactive nature of the product, noting that it makes studying more enjoyable and helps with higher test scores. The customer service is also frequently highlighted as excellent, with many consumers praising the prompt and helpful assistance received. However, some people were dissatisfied with the website and app, mentioning issues like glitches, progress not saving, and repetitive questions. A few other people also felt that the content was sometimes too basic or contained errors, and that the system rewarded guessing rather than true learning.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to navigate and engaging.... See more

Product

Users describe positive interactions with the product, often finding it a useful and effective learning aid... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the helpfulness and responsiveness... See more

Website

People report ambiguous experiences with the website. Many reviewers praise it as the best homework site,... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers find it a helpful study tool,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like Seneca as it helps me to learn and get better at subjects I struggle with like maths. But sometimes while I do assignments on Seneca, the system automatically skips questions so I can’t answer... See more

Company replied

Rated 3 out of 5 stars

Audio button you click on to make Seneca read for you, you cannot choose where you want the audio to start. Second of all, they kind of scam you. I assure you all that if you get the guarantee and fin... See more

Company replied

Rated 5 out of 5 stars

My 15 year old son has really enjoyed working with Seneca. He has found it very easy to navigate and he has enjoyed how you can see the progress in real time and get a feeling of accomplishment. The w... See more

Company replied

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Hands down the slickest and most useful revision app!

I first stumbled upon Seneca during Covid and it was brilliant then for providing me with quizzes and activities for my students. Since then I have made use of it continuously but most recently I signed up for the Exam boost 4 month revision programme for my son in Year 11. He had access to all his subjects and found the revision content and quizzes super helpful for reinforcing his knowledge. Highly recommend this app as a super revision resource for all school phases.

June 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the lovely review! We really appreciate you using Seneca and are glad that you've found it helpful :)

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Rated 3 out of 5 stars

Too expensive

As good as this site is, it’s totally ridiculous that they are making people pay over £80 for 4 months! There is no option to pay for just a month or monthly. Only 4 month package or annual. Do better.

May 1, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Adenike, thank you for your review. I'm glad you found the site useful and I've passed on the feedback about the pricing structure. If you have any other questions or concerns please do reach out to learnmore@seneca.io

Rated 5 out of 5 stars

Our daughter found this very helpful…

Our daughter found this very helpful with her GCSEs and A levels. It’s a great resource for testing her knowledge.

May 28, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review! We're so happy you've found Seneca to be helpful :)

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Rated 5 out of 5 stars

Great customer service & good revision support

Both my sons found Seneca very useful when revising for their A levels. My youngest got 4 A grades.
I forgot to cancel the membership after my youngest finished his A levels, but Seneca refunded the money straight away.

May 28, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your review, we're so glad Seneca could help!

Rated 5 out of 5 stars

honestly my school needs to bring bavk…

honestly my school needs to bring bavk this site and it has to be effective immediately cause not only dis i actually learn IT WAS SHORT SIMPLE AND RELEVANT UNLIKE CERTAIN Sugar Honey Ice Tea Tofu Yolk SITE NAMED SPARKS

May 25, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your review!

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Rated 3 out of 5 stars

Seneca is mid

Seneca is mid. Too much work to get a new level and it stresses students out because my teachers give a lot of homework on Seneca.

August 15, 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your review. I'm sorry to hear that this is causing stress! If there is anything we can do to help, please reach out to learnmore@seneca.io.

Rated 5 out of 5 stars

Great resources

Great resources and a boost to my daughter's GCSE preparation.

May 21, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review! We're so happy Seneca could help.

Rated 5 out of 5 stars

Fabulous across the board

content, ease of use and customer service throughout us having it have all been fabulous - thank you!

May 19, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for a great review! We're so happy Seneca has helped :)

Rated 1 out of 5 stars

This is so crap!

This is so crap!! I can’t believe I just paid £50 for 4 months and only got a handful of practice questions per topic in science!! It’s a scam!! Save your money don’t use them !!

May 17, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Ifrah, thanks for your review. I'm so sorry the available content didn't quite meet your expectations. Could you reach out to learnmore@seneca.io with your account details so we can take a look for you?

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Rated 5 out of 5 stars

This has been a great support for our…

This has been a great support for our son and ourselves during a difficult period.

Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too much trouble, extremely prompt at responding to any queries and not making me feel like a nuisance.

Love the layout where you can see what's been done and how your child is progressing. Plain speak, bliss

May 13, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for such a lovely review! It's great to hear that you've enjoyed using Seneca, and that Olivia was able to help you out :)

Rated 1 out of 5 stars

This website is extremely terrible and…

This website is extremely terrible and troubling to young people.It doesn't provide helpful learning to children, instead leaves them stressed.

May 11, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi, I'm very sorry to hear that Seneca has made you stressed as this is never our intention! Please don't hesitate to reach out to us at learnmore@seneca.io and we will be happy to support you.

Rated 5 out of 5 stars

Good product and customer service

My son used Seneca and it was a great help with his revision. Also when we had a customer service question it was dealt with quickly and helpfully.

May 9, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your kind review, we're so glad Seneca could help!

Rated 5 out of 5 stars

Good experience

Son has really enjoyed using Seneca. I was very impressed with customer service response to a query I had. Very quick response and no quibble

April 28, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review, we appreciate you using Seneca :)

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Rated 5 out of 5 stars

great tool

Seneca was a great tool for my son. User experience for parents is also great - I hadnt been able to cancel the subscription before it auto-renewed. I got in touch with the contact centre and they promptly issued a refund. Must confess - dont see that kind of a nice behaviour from many large companies

April 25, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your kind review, we're glad you've enjoyed using Seneca and that we could help you!

Rated 5 out of 5 stars

The best app for studying

The best app / web app for studying, full of questions, answers, AI tools to help and much more... Have fun with it

March 12, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, we really appreciate you using Seneca!

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