Senergy Heating Reviews 8

TrustScore 4 out of 5

4.1

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Company details

  1. Heating Contractor

Written by the company

Senergy Heating design, supply, install and maintain plumbing and heating systems. We have a vison to innovate energy systems and work towards a more sustainable society by implementing modern and efficient technology to conserve energy. Our solutions are effective and the best balance between cost and sustainability.


Contact info

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great Experience - Gas Boiler Replacement

My over 30 year old gas boiler needed replacing. Stephen provided a quote that took into account my needs and preferences. George the friendly engineer worked hard and kept me updated on progress without fuss. Everything left clean and tidy. Extremely happy and highly recommended.

June 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Once fantastic but not anymore

Senergy installed a new heating and water system in my home 4 years ago and have serviced it annually. I have been extremely happy with their service but when I had an emergency situation recently (involving the system they had installed) where I was left with no water, all of my call were ignored. Nobody even had the decency to call to say they were too busy to help. Imagine my surprise when I received an email today to say my system is due for its annual service and to contact them to arrange. Needless to say this has gone straight into the ‘bin’.

May 13, 2024
Unprompted review
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Reply from Senergy Heating

Hello Rachel,

Thank you for your feedback. I'm sorry we were unable to respond when you needed us, we were experiencing long delays at the time due to high demand and recent growth of our business. I can confirm we now have more office staff and able to better support our customers. All customers are important to us and we install and service systems with a view of a long term relationship and ongoing care. I hope you will return to us in the future and we are able to offer a 10% discount towards your next invoice by way of apology. Stephen

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Rated 5 out of 5 stars

Highly recommended

When a part in our heat pump gave out, Stephen from SENERGY came round quickly to diagnose and order a replacement, which was installed within a couple of hours of its arrival. Along the way, he took time to understand the complexities of our heating system, including looked at past data, and advise on how to optimise it in future. Patient, punctual, pleasant and very effective – highly recommended.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Hot tank replacement

I recently needed to have the hot tank replaced. Stephen took the trouble to find the right one for my Economy 7 plan and fitted it in quite a confined space and insulated all the pipes. It is a really neat job and he left absolutely no mess. It works very efficiently and I’m really pleased.
I have used this company for a couple of smaller jobs. They turn up on time and complete the work efficiently and cleanly.
I would not hesitate to recommend this company. It is by far the best I have used.

July 27, 2023
Unprompted review
Senergy Heating logo

Reply from Senergy Heating

Thank you for taking the time to leave us a review, it was great to work with you and we hope to see you again in the future. Many thanks.

Rated 5 out of 5 stars

We've been with SENERGY Heating for 2…

We've been with SENERGY Heating for 2 years now. They've serviced our boiler and kept us informed. This year we had to replace it, it got too old. They gave advice, know their trade are effective and efficient, trustworthy and reliable. Their customer service and speed is also excellent.

August 11, 2023
Unprompted review
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Reply from Senergy Heating

Thank you for taking the time to leave us a review, it's lovely to hear your feedback. We look forward to working with you again.

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