Everyone was friendly, helpful, and informative. Process to order and set up was very easy. Website is easy to navigate. Price is affordable. I researched several options for service and am very tha... See more
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Review summary
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Reviews shaping this summary
Casey, who was the representative, was kind, patient, and very helpful. I had a lot of questions and he answered each one and further explained exactly how these alerts work. I had no experience with... See more
We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by sup... See more
We can’t thank your company enough for the peace of mind and your help for my Mother and Mother in Law in the times of need. We also have a neighbor using your service at this time. Your customer se... See more
Company details
- #4 of 21 best companies in Home Health Care Service
- #21 of 90 best companies in Pharmacy
Written by the company
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts
Written by the company
- Free Shipping + One Free Gift!
- Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!
24/7 Monitoring
How does our response center compare to Life Alert ®?
The most important aspect of any medical alert service is being readily available when an emergency strikes. Our response center, like Life Alert ®, operates out of a dedicated response center geared towards answering emergency and non-emergency calls. Whether you live in California and the response center answering your call is located in Utah, it will not cause the response to be delayed in any way.
Contact info
United States
- 1-888-473-2800
- seniorsafety.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and very reliable
Great service and very reliable. Hopefully I will never need it but it's good to know it's there if I ever do.
April 9, 2024
Exactly what I wanted for my mom!
The people are so patient and helpful when setting up the system for my mom. They answered all my questions which made the installation process very easy. I highly recommend Senior Safety Medical Alert.
April 3, 2024
Really nice customer service person
Really nice customer service person and quickly got our package. We have already tested it and it works!!
April 1, 2024
Highly Reccomend
This was so easy and senior-friendly to order and set up. What I really appreciated was that there was no "hard sell" to upgrade, etc. They gave us exactly what we needed, not what they wanted to "sell" us.
March 13, 2024
It doesn't work
March 5, 2024
Reply from Senior Safety Medical Alerts
Hi Annette - We spoke with your family member last week and together discovered that the cellular reception in your home was the reason for our system to not work. It reported only getting 1 bar. Fortunately we offer a 30 Day Money Back Guarantee in case something like this happens. Once your system is returned, we'll refund your payment.
Company follow-up call
Very friendly and professional. Called to see if I had at questions as a new user. A well and good. Very enjoyable experience.
March 19, 2024
Excellent
He was very professional and courteous. He went beyond and above to help me. I was very satisfied. Thanks Carlos.
March 11, 2024
It was very easy and quick getting the…
It was very easy and quick getting the process started, and staff were very nice.
February 16, 2024
Senior Saftey lived up to their promise.
It’s refreshing to have a company to do exactly what they said they would do especially when an elderly person is depending on them. It gives them comfort and security. Thank goodness we only needed them 2 times but the process was smooth and dependable.
February 21, 2024
Customer service was very nice and knowledgeable!
Excellent service, very helpful and patient!
February 20, 2024
So user friendly and easy to set up!
February 12, 2024
It was every easy to set up.
February 9, 2024
Very easy to setup...
Ordered on Wednesday and was informed it would arrive Tuesday or Wednesday, Saturday morning it was on my front step..
Followed the instructions that were enclosed and setup was a piece of cake!! The lady that answered the test was very nice and helpful....I will spread the word and recommend......
February 7, 2024
If I need help they’ll be available…
If I need help they’ll be available anytime. Love the watch as you don’t realize you even have it on
February 2, 2024
I called in to initialize the system…
I called in to initialize the system and the person was very helpful and had all the information I had provided.
January 31, 2024
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