We waited auite some time for the delivery, but we understand that it takes time for a delivery to reach us from New Zealand. The product is great and well worth waiting for.
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THE WORST EVER. THEY BREAK EVERY single rule in the book. STAY AWAY. NEVER trust the reviews. I am sooo frustrated at being dragged along for 9 months of trying to return horrific quality clothing; fo... See more
Company replied
Been looking for good quality nail clippers like forever. Ordering these was easy when I found this site. Looking forward to their delivery.
Company replied
I'm not an online person but this site and checkout was so easy to use .a great experience for me . great information and a good Aussie company.
Company replied
4.0
Great
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 24% of negative reviews
Typically replies within 1 week
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Terrible product, slow delivery.
Ordered XL joggers for my husband on 21-7-25, they arrived today, 5-8-25 from China. They are cheap polyester crap that are definitely not XL, more like XS. I will never buy anything from them again and recommend no else does either!!!
August 5, 2025
Unprompted review
Reply from Sennamode
Dear Cathy,
We’re truly sorry to hear about your experience with the joggers. We understand how disappointing it must be to receive an item that doesn't meet your expectations, and we sincerely apologize for the inconvenience. Your feedback is important to us, and we’ll work on improving both our product quality and sizing information.
If you need any further assistance, please don’t hesitate to reach out to us at contact@sennamode.com
Kind regards,
SennaMode
A nightmare
A nightmare
-after nearly one month (and after repeated follow ups asking re delivery progress!) I was advised “Product could not be delivered”! Explained that I lived in a Building with a 24/7 Concierge on duty. Finally delivered.after I advised I had contacted my Credit card to Dispute charge- 5 weeks after order. Very unprofessional customer service.
August 2, 2025
Unprompted review
Reply from Sennamode
Dear Jay,
We’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to deal with such delays, especially after repeated follow-ups. This is not the level of service we aim to provide, and we deeply apologize for the inconvenience caused. Your feedback is valuable, and we’ll work on improving our communication and delivery processes.
If you need any further assistance, please don’t hesitate to reach out to us at contact@sennamode.com . We’re here to help.
Kind regards,
SennaMode
Senna Mode is a total scam!
If I could give zero stars, I would have! This is a total scam! Ordered but still haven’t received anything. No email. No order number. Nothing. Email doesn’t word either.
July 20, 2025
Unprompted review
Reply from Sennamode
Hi Lynette,
We’re truly sorry to hear about your experience, that must have been very upsetting. Please accept our sincere apologies for the trouble. If you need any assistance or would like us to look into your order, please reach out to us at contact@sennamode.com
Kind regards,
Sennamode
Total scan
Total scan, shoes are crap not worth what amount was paid for certain. Tried to return and email address is "invalid". Total scam, do NOT order from them!!
July 24, 2025
Unprompted review
Reply from Sennamode
Hi Wendy,
We’re very sorry to hear about your experience, that must have been really disappointing. Please accept our sincere apologies for the inconvenience. If you still need help or would like us to check this for you, please contact us at contact@sennamode.com
Kind regards,
Sennamode
Did not deliver as I ordered
Did not deliver as I ordered! This is fraud in my world.
Ordered pants in cotton quality, received 100% polyester and different colour also. Garbage!
July 7, 2025
Unprompted review
Reply from Sennamode
Hi Berit,
We’re very sorry to hear that your order wasn’t what you expected that must have been really disappointing. Please accept our sincere apologies for the inconvenience. Our team would like to look into this and help resolve it for you, so please contact us at contact@sennamode.com
Kind regards,
Sennamode
Garbage product
I ordered a pair of boots from the site. Looks nothing like the boots in the photo.
Quality is garbage.
Doesn’t give details on the materials like a true shoe/boot should.
Worse part is that their site states hundreds of reviews with a 4.7 star rating.
On this site, there are three reviews with 2.8 average.
Scam site. Period.
Update on Oct. 14, 2025:
It took company more than two months to respond to my review.
They ask me to email them to see how they can fix this, and then tell me:
“To get the best possible help, we recommend that you contact the online store where you made your purchase, as they can assist you further with questions about your order.”
So then why tell me that you want to fix this?
More nonsense.
June 30, 2025
Unprompted review
Reply from Sennamode
Hi Vikas,
We’re really sorry to hear that the boots didn’t meet your expectations we completely understand your disappointment. Please accept our sincere apologies for the experience. If you’d like us to review your order and help make things right, please get in touch with us at contact@sennamode.com
Kind regards,
Sennamode
SCAM
SCAM! Ordered a dress for about 2 weeks ago. No shipping code, no conforming that its been sent. STAY away from this website.
June 19, 2025
Unprompted review
Reply from Sennamode
Hi Tiril,
We’re very sorry to hear about your experience that must be really frustrating. Please accept our sincere apologies for the inconvenience. We’d like to help resolve this as soon as possible. Could you please reach out to us at contact@sennamode.com
so we can look into your order and assist you directly?
Kind regards,
Sennamode Team
Scam!!
Scam!!
Ordered a dress for my wife.
No dress, no tracking number and the provided email address isn't active....
May 15, 2025
Unprompted review
Reply from Sennamode
Hi Erik,
We’re truly sorry to hear about your experience that sounds very frustrating. Please accept our sincere apologies for the inconvenience. We’d love to help sort this out for you as soon as possible. Could you please reach out to us at contact@sennamode.com
so we can look into your order and assist you directly?
Thank you for bringing this to our attention.
Kind regards,
Sennamode
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