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2.6
4 reviews
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I purchased your 17 piece turquoise cookware set and the lid handle knob was missing.
I have emailed and tried to contact customer support through official channels but have received no response so far.
Amazon could not arrange a simple replacement part. Very disappointing after sales support. Buyers should be aware of this before purchasing.
This is a Chinese company do not buy their cookware as it is poorly made and if you have a complaint there is no response from their customer care either on website or Facebook messenger so no comeback you have been warned widely sold on Amazon my advice stay clear
Got a set for Christmas! I really like the pans, but the utensils don’t match! The pans are gray. The utensils are creamy! I contacted the company to send me utensils that match and they did not respond! The set seem good. My only concern is it says they are ovenproof but when you get them it says you have to remove the handles to put them in the oven- not sure about that but other than that and the company not responding they’re OK! I’d love to re-do this review and up the stars if Customer Service would contact me and send me the gray utensils!
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