I ordered and paid for 20kg dumbells but I was sent a 20kg Kettlebell. I complained and have received no apology or communication, I will raise a merchant dispute with my bank. Very disappointed
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See what reviewers are saying
I waited about 10 days for any progress on my order - nothing. I emailed their customer services email - no response. Finally my order simply got refunded with no other communication or reason given.... See more
4ft outdoor punch bag. Arrived swiftly with email update and tracking. It is as described to look at. Had a pretty rubbish mounting bracket, nothing like the photo with wood screws and rawl plugs,... See more
Ordered two heavy metal skipping ropes, and received 2 cheap plastic ones. Have sent at least 4 emails to two different email addresses and no response and no telephone number to chase it. Website s... See more
2.2
Poor
328 reviews
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Hasn’t replied to negative reviews
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Haven’t received my order
Haven’t received my order, was given no order number or tracking number. Very unprofessional.
October 28, 2023
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Really easy to put together
Really easy to put together. Good firm base once you put sand in. Just got it so I’ll have to see how it goes in the months ahead.
October 24, 2023
Speed ball was missing from order got…
Speed ball was missing from order got in contact got a response from a Helpful staff member who sorted out the missing item and got it to me in decent time
October 12, 2023
Unprompted review
Awaiting delivery and poor customer care
Ordered item over a week ago with express delivery (1-2 day) and still waiting to receive. Received email with tracking details but delivery company still showing item not delivered to them. Complained and received message saying that will check but no update since.
October 16, 2023
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Amazing customer service
Amazing customer service. I had an issue and it was rectified as quickly as possible. Great products as well.
October 9, 2023
Unprompted review
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On time delivery.
October 3, 2023
Great company and service
September 22, 2023
It has not arrived.
September 19, 2023
Good quality product
Good quality product. Quick delivery. Good value for money
September 15, 2023
Unprompted review
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Gave wrong colour
September 7, 2023
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I didn't receive my order 3months ago
I didn't receive my order 3months ago. You didn't refund me either. I will put an review on every network about it
June 1, 2023
Good product very happy
August 26, 2023
Bad Costumer service
I have been trying to get in touch with them via “ contact us” , no one reply emails at all. I also need to return an item that I just bought it and seems I bought it literally from Japan or Mars …. Seems no one care about costumer services in this company ..
August 31, 2023
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