Sensilab Reviews 2,395

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, finding them effective and of good quality, with some noting positive health improvements. The ordering process is generally described as easy, and many appreciate the quick delivery and good communication regarding their orders. Reviewers also highlight the excellent service and value for money, with some noting that the company honors refunds for products that don't work. However, some people were dissatisfied with issues related to orders and delivery, including missing items, lost parcels, and unexpected subscriptions. There are also concerns about customer service, with some reporting difficulties in getting refunds or tracking information, and a few experiencing adverse reactions to certain products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction, praising the products... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the fast and prompt... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting straightforward and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the products as excellent, effective,... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off... See more

Company replied

Rated 3 out of 5 stars

The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut. Here's hoping... See more

Company replied

Rated 4 out of 5 stars

I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The... See more

Company replied

Rated 4 out of 5 stars

I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Vitamin and Supplements Store

About Sensilab

Written by the company

Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world. 

At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements. 

All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis. 

Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products. 

TRY OUR PRODUCTS YOURSELF 

As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including: 

Sensilab Hepafar – liver detox 

Sensilab Thyrolux – thyroid support 

Sensilab Estrolux – estrogen balance 

Sensilab Adrenalux – cortisol balance 

Sensilab Fatout - all in one weight-loss capsules 

Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com

With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand. 

30-Day Money Back Guarantee - Hassle Free - No Questions Asked 

Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey. 

 
 


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

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Rated 1 out of 5 stars

I wouldn't buy from them

I wouldn't buy from them. My parcel got ripped apart and emptied and when I complained they told me to post the box back. No worries about my missing product or any correspondence with sensitive info missing. Their customer service is atrocious. I'm out a lot of money and no product.

February 13, 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Georgia,
Thank you very much for your feedback.

Please kindly refer to our email from eight days ago. You were not asked to return the parcel. We only requested that you complete the form we sent so that a damage claim could be submitted with the courier.

We have also sent you the replacement order.

Thank you.

Rated 1 out of 5 stars

Cutting of their nose to spite their face

Tried to order 2 products but had to order another product as there was a shortfall of 2cents for free shipping .
Good luck to them
Didn’t proceed with the order as needed nothing else -2cents -shocking

February 19, 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Celine, we appreciate you taking the time to share your experience. We regret that our free shipping threshold wasn't ideal for your order. Your feedback will help us improve our policies.
Thank you.

Rated 5 out of 5 stars

To help someone

I bought this to help someone. It was so easy to purchase would definately reccommend

January 29, 2026
Sensilab logo

Reply from Sensilab

Thank you very much for your kind recommendation! We truly appreciate your feedback. 🦋

Rated 2 out of 5 stars

I’ve only been on them a week bit…

I’ve only been on them a week bit earlier to be asking for a review i feel no different

January 29, 2026
Sensilab logo

Reply from Sensilab

Dear Karla,
We truly appreciate you taking the time to share your experience. It is still early days, and we hope you will begin to see the results you are looking for very soon.
Please do not hesitate to contact our customer service team at support@sensilab.com if you have any questions.
Thank you.

Rated 4 out of 5 stars

New trial

Everything about product was easy in ordering and delivery was quick.Have just started taking so difficult to advise.

February 3, 2026
Sensilab logo

Reply from Sensilab

Thank you for your feedback! We appreciate your trust and hope you’ll be happy with the results. 🦋

Rated 3 out of 5 stars

Optimism

The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut.
Here's hoping. Thankyou.

February 2, 2026
Sensilab logo

Reply from Sensilab

Dear Christopher,
We appreciate your feedback and hope Diabetyn meets your expectations. We know how unpleasant gut issues from medications can be, and we wish you the best results.
Thank you.

Rated 5 out of 5 stars

Great Deal

Great Deal - Super Service - Quick delivery

January 25, 2026
Sensilab logo

Reply from Sensilab

Thank you so much for your support! We truly appreciate it and look forward to serving you again. 🦋

Rated 5 out of 5 stars

Over 50

Product arrived quickly. No issues at all .I’ve added it to my usual morning supplements . I decided a couple of months ago to stop taking HRT and try a different route . I can honestly say that I do believe this has been very beneficial and that my overall feeling of wellbeing has increased .

January 18, 2026
Sensilab logo

Reply from Sensilab

Thank you very much for sharing your experience! We truly appreciate your trust and are delighted to hear you’re feeling well. 🦋

Rated 1 out of 5 stars

I’ve no idea what I’ve bought from…

I’ve no idea what I’ve bought from sensilab and they’re not letting on!
I don’t like the way they’re constantly emailing me without an explanation…
It seems really dodgy!

December 31, 2025
Sensilab logo

Reply from Sensilab

Hi Peter, we apologise for any inconvenience caused. If you want to stop receiving emails from us, please let us know and we will unsubscribe you. You can contact us at support@sensilab.com

Rated 5 out of 5 stars

Quick delivery

Quick delivery. I'm still taking the first bottle, hoping for good results

January 14, 2026
Sensilab logo

Reply from Sensilab

Thank you for your feedback! We appreciate your trust and hope you’ll be happy with the results. 🦋

Rated 5 out of 5 stars

Good Value Offers

There was a good offer on that made things cheaper.

January 21, 2026
Sensilab logo

Reply from Sensilab

Thank you for your positive feedback! 🦋

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