Sensory Oojamabobs Reviews 

91
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting how well they meet sensory needs and provide relief. Many appreciate the wide range of choices, designs, and personalization options available, making it easy to find suitable items. Reviewers also highlight the excellent customer service, with staff being described as polite, friendly, and helpful in providing recommendations. The delivery service is frequently mentioned as quick and prompt, with orders arriving in a timely manner. People consistently find the products to be exactly as described, fulfilling their expectations.

What people talk about most

Product

Reviewers express high satisfaction with the products, often describing them as exactly as described and of... See more

Quality

People report positive experiences with product quality, with many reviewers impressed by the high quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would highly recommend this company 100%. I messed up on my order and missed a section while ordering and the owner took the time to email myself to sort out the missing part. Such a friendly person... See more

Company replied

Rated 5 out of 5 stars

I absolutely adore my sensory chew! It has to be my absolute favourite fidget EVER! Not only is it beautiful (I bought the silver leaf necklace) it's also discreet, appropriate to wear anywhere, easy... See more

Company replied

Rated 5 out of 5 stars

Great quality items that have already become a hit with my boys in just the day that we've had them. The ability to personalise lanyards to child's preference or interest made a big difference in th... See more

Company replied

Rated 1 out of 5 stars

When I first received my order I thought they look good quality but my granddaughter when to school with one and the teacher that my granddaughter was upset that the lanyard had come off and they coul... See more

Company replied


Company details

  1. Disability Equipment Supplier

Written by the company

Sensory Oojamabobs offers a wide range of super funky, customisable chew necklaces for those with sensory needs and those who just like to chew! From bright, colourful, fashionable pendants for those who like to make a statement, to discreet, subtle yet stylish chews, there's something for every chewer at Oojamabobs. Choose from one of 100+ lanyard designs and create your perfect chew necklace!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(91)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great service

Really great service. Addressed the items to my son and responded to my questions. Great items he loves them and they definitely help.

October 15, 2024
Sensory Oojamabobs logo

Reply from Sensory Oojamabobs

Olivia, thank you so much for taking the time to leave me a positive review. Wonderful to hear your son loves them!

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Rated 5 out of 5 stars

Great products

Exactly what i wanted, great products, arrived quickly. Great for kids and adults with sensory issues.

October 11, 2024
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Reply from Sensory Oojamabobs

Thank you so much for your review Chris, I greatly appreciate it!

Rated 5 out of 5 stars

Lovely products

Lovely products. My kids were very happy when they saw them!

October 11, 2024
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Reply from Sensory Oojamabobs

Thank you so much for leaving me this lovely 5 star review, every review is so appreciated

Rated 5 out of 5 stars

Wonderful company

Wonderful company - fantastic products and great communication. Very happy and will use again.

October 11, 2024
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Reply from Sensory Oojamabobs

Thank you so much Floella, I'm so happy to hear all this!

Rated 5 out of 5 stars

Really good selection of sensory…

Really good selection of sensory products to choose from. Quick delivery and easy website to navigate.

October 8, 2024
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Reply from Sensory Oojamabobs

Thank you so much for taking the time to leave me a positive review, it is greatly appreciated!

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Rated 5 out of 5 stars

Beautiful products

Beautiful products, lots of different designs and really good quality. We will be back

September 14, 2024
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Reply from Sensory Oojamabobs

Laura thank you so much for your 5 star review, it is greatly appreciated

Rated 5 out of 5 stars

Amazing service

Amazing service, and amazing product. Abbi is incredibly helpful, and has made this experience a lot less stressful. Thank you!

August 23, 2024
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Reply from Sensory Oojamabobs

Thank you so much Emily for your lovely review, I hope the Oojamabobs are still being well-loved!

Rated 5 out of 5 stars

Good value for money.

This is a small business that has an amazing selection of sensory items. I purchased 2 chews for my son who has ASD. The items were delivered fast and well made. We also enjoyed the selection of lanyard designs. Good value for money. I would also give extra points for the shop name. We love it.

August 8, 2024
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Reply from Sensory Oojamabobs

Emma thank you so much for this lovely review, I work hard to provide a good service all round and it's so wonderful to hear reviews like this

Rated 5 out of 5 stars

Great customer service, lovely small biz

Great customer service from this small biz and my little one loved the chew necklaces.

July 3, 2024
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Reply from Sensory Oojamabobs

Emily thank you so much for your lovely review, great to hear your little one loved their chews!

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Rated 5 out of 5 stars

Great product

Great product, speedily delivered.

June 15, 2024
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Reply from Sensory Oojamabobs

Thank you so much for your positive review Karen!

Rated 5 out of 5 stars

Brilliant range of productsccustomiseable chewing prodducts

Brilliant range of products, as an autistic adult with high sensory needs with chewing, the customisation and the different designs and textures work brilliantly for me as a more intense chewer. The customer service is amazing, nothing is too much to ask and any question, even if it might seem a bit silly, is always answered and anyone is always happy to help. I have used most of the pendants that come in pink and they all work really well for me as a stronger more aggressive chewer. I’d recommend these chews to anyone with special needs like me who needs them.

June 18, 2024
Unprompted review
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Reply from Sensory Oojamabobs

I could not be happier to read this wonderful review, this is why I started Oojamabobs! Customisation is so so important and no-one should be made to feel their questions are silly.
It has been so lovely to be able to work with you to find a lanyard length that works for you and chews that suit as well.

Thank you so much for taking the time to write this wonderful review

Rated 5 out of 5 stars

Super knowledgeable and committed to helping

Abi really cares about finding the right solution based on my children's specific needs. Couldn't recommend more highly, knowledgeable, super responsive and quick to post with outstanding customer service

April 17, 2024
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Reply from Sensory Oojamabobs

Naomi thank you so much for your review, I am so so happy we found chews that work for your gorgeous boy!

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Rated 1 out of 5 stars

Would not recommend for ethical reasons

I previously ordered a few items but have recently become aware of a situation involving the owner where a vulnerable autistic person was subjected to a campaign of abusive and discriminatory behaviour, by multiple people, over a period of several years. This destroyed their quality of life and put them in significant danger. Abbi was involved in this at various stages, and repeatedly made excuses and enabled the behaviour to continue. As an autistic person, I don't feel comfortable supporting a company that views this as acceptable, particularly one that builds its reputation around being supportive of autistic people.

I originally edited my previous positive review to add this information. Since then I have received an abusive private message from the owner ("F*** you Sarah), and been reported several times to try and get my review removed. This was eventually successful as I didn't have documentation of a purchase (having bought directly from the vendor). There are also multiple new reviews written by people involved in the abuse and their relatives. I don't want to get into a battle over this, but I do feel it's really important that people speak out in situations like this as it's so easy for people to distort and cover up abusive behaviour, so I made a small purchase in order to write a review. This was refunded without explanation.

Edit due to owner's comment below: I have not been contacted by police, and have done nothing illegal. What is described as "ongoing harassment across multiple platforms", literally refers to this review (which is true and in line with the site's policies), and two messages on Facebook posts (made after she got my review temporarily taken down) in which I screenshotted her own abusive message to me.

While I have no intention of "harassing" anyone, I do think it's important to respond to this, as the comment below distorts the facts, and seems to be an attempt to intimidate and discredit me.

March 24, 2024
Unprompted review
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Reply from Sensory Oojamabobs

Sadly, attempts to support a former friend through a personal crisis have led to unfounded attacks on my small business.

This matter has now been referred to the police due to ongoing harassment on multiple platforms, including Trustpilot.

Due to police involvement I cannot comment further, but wish Sarah a full recovery.

Rated 5 out of 5 stars

range of chew sizes

Wide choice of colours & chew sizes & formats. Prompt order turn around.

March 7, 2024
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Reply from Sensory Oojamabobs

Thank you so much for supporting Oojamabobs and for your lovely review!

Rated 5 out of 5 stars

Good quality, good price and lovely owner

Abbi is so helpful and really helped me to find just the right product. The chew is good quality and was very reasonably priced. I would absolutely recommend this company to everyone.

March 25, 2024
Unprompted review
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Reply from Sensory Oojamabobs

Ella thank you so much for your lovely review!

Rated 5 out of 5 stars

Their Lego Necklaces rock!

I was bought a purple Lego necklace Oojamabob for my birthday and absolutely LOVE IT!
As a stim but also a super stylish cool accessory.

August 27, 2023
Unprompted review
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Reply from Sensory Oojamabobs

Thank you so much for taking the time to leave this 5 star review Arthur, I'm so pleased you love your chew!

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Rated 5 out of 5 stars

Excellent service

Excellent service. My enquiry about the products was answered efficiently and was very helpful and informative. Products were received quickly and were exactly as described/expected.

February 22, 2024
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Reply from Sensory Oojamabobs

Thank you so much for taking the time to leave a positive review Freya! I'm so pleased to hear you had a great experience with Oojamabobs and are happy with your new items :)

Rated 5 out of 5 stars

Great service, tons of options!

I've always had great interactions with Sensory Oojamabobs. Over the years we've had a few products, my favourite being the chewy Lego brick!

I wouldn't hesitate to recommend them to anybody.

March 1, 2024
Unprompted review
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Reply from Sensory Oojamabobs

Thank you so much for your positive review Jak, I'm so pleased you like the Brick Chew, it's one of my favourites too!

Rated 5 out of 5 stars

Thoroughly recommend these superb toys.

My grandchildren loved these attractive,chewy toys which helped during teething . They are durable and they have been passed to cousins looking like new! No hesitation in recommending.

March 9, 2024
Unprompted review
Sensory Oojamabobs logo

Reply from Sensory Oojamabobs

Charlotte thank you for taking the time to leave such a lovely 5 star review!

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