Sensory Toy Warehouse Reviews 

175
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Well worth every penny, I purchased light changing carpet/rug, the colours are beautiful and soft to the touch, rechargeable battery definitely lasts. Also a quick delivery and regular updates about... See more

Rated 2 out of 5 stars

Communication is key. Did not advise me that they would not deliver in school holidays, even though I gave them dates we were open. Items were needed urgently so, after chasing up delivery and being... See more

Rated 1 out of 5 stars

So so so disappointed AND ANGRY!! Waited ages, communication awful and non existent.. Huge order eventually delivered, one chair doesnt work and 2 completely wrong colour ( blue for gi... See more

Rated 4 out of 5 stars

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items. Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a... See more

Company details

  1. School Supply Store
  2. Educational Supply Store

Written by the company

Welcome to your Multi Award Winning Sensory Toys Online Shop. We stock all types of Sensory, Special Needs & Disability Toys, Tools, & Equipment - Available to both the Public and Trade at unbeatable prices.


Contact info

3.6

Average

TrustScore 3.5 out of 5

175 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(175)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Have placed a couple of orders recently for our new Sensory areas and the products look amazing. The bubble tubes are wonderful. Service from Playlearn has been second to none, incredibly helpful and resolved all the questions I had, particulary Lianne. Wouldn't hesitate to recommend.

March 15, 2022
Unprompted review
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Rated 5 out of 5 stars

A helpful and considerate company!

This company are a delight to deal with. I received a duplicate parcel which I returned but unfortunately due to some mix up, possibly by the carrier, it was delivered back to me. Sensory Toys kindly gifted the duplicate parcel to me after I reported it's delivery and they thanked me for my honesty. So very polite and caring - an absolute pleasure to do business with. Thank you.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy customer 😊

Great selection of products that suit different physical and sensory needs. The customer service was great and delivery was very fast even over the Christmas period. Would definitely reccomend and would happily order again!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Sensory LED light changing Tree Trunk

Really recommend STW. From ordering, quick delivery and fast response to queries. Ordered an LED light up tree trunk, arrived quickly and my grandson with autism is delighted with it. Good quality for the very reasonable price. I did have a problem with it, initially, which turned out to be operator error 🙄 but on contacting them, received a prompt response and would have been easy to get a replacement or refund, if it had been necessary. Helpful, pleasant staff. Will order from them again.

January 10, 2022
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Great service very helpful and speedy product delivery! Will be my first point of call for all things sensory, highly recommended.

Thank you guys, all the best for 2022!

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

A very professional Company

What fantastic customer service from this Company! Following an issue, out of their control. this was resolved in such a professional manner that I would not hesitate to use again. It is reassuring when you get to speak directly to someone directly especially when they are so polite and helpful.

December 24, 2021
Unprompted review
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Rated 5 out of 5 stars

My son absolutely loves his bubble…

My son absolutely loves his bubble tube. He finds it extremely relaxing and enjoys selecting different colours and watching the fish float up and down. It's well made and easy to install. Would have been useful to know it uses distilled water.

February 22, 2021
Rated 1 out of 5 stars
Sensory Toy Warehouse logo

Reply from Sensory Toy Warehouse

we tracked this parcel and were not able to see any delays with the delivery. It arrived within the promised timeframe . We have contacted the customer by email to confirm this.
Please get in contact if we can be of further assistance.

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Rated 5 out of 5 stars

Fantastic quality and price

I ordered a lot of toys for my sons blackout tent. Battery operated fibre optic lamps, lighting up balls and domes and some stress balls of different types. Everything arrived really quickly despite being ordered between Christmas and new year. The toys were fantastic quality for the price. I’m really glad I’ve found this company and will no doubt return to buy more soon.

January 4, 2021
Rated 4 out of 5 stars

I’ll most likely be back

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items.
Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a tub of putty, two fidget toys and the rest was just an assortment of silicone/rubber balls. Now to be fair one of these balls was a rugby shape and one did glow in the dark (wasn’t in original package either) but overall it’s a decent little bag of goodies.
I’d happily buy more from this site and probably will.

January 4, 2021
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