Sereclean Reviews 

41
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The dental cleaning pod is so sleek and works so well! My retainers always come out so clean and I'm so happy it's at a lower price point than others on the market

Company replied

Rated 4 out of 5 stars

Cleanly laid out website for ordering. Delivery arrived within stated timeframe. Sereclean Pod straightforward to use, clear instructions in manual and on packaging. Pod works fine and feels good qual... See more

Company replied

Rated 5 out of 5 stars

Bought this product a few months ago because my retainers were getting so dirty just leaving them in a cup of water all day, can't believe how clean and shiny they are now everyday! I used to not... See more

Company replied

Rated 5 out of 5 stars

I didn’t know how much I needed these!! I’ve been just brushing my retainers and they never felt clean, after using the pod and tablets just once there was a noticeable difference and now they’re comp... See more

Company replied


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4.4

Excellent

TrustScore 4.5 out of 5

41 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(41)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!

The dental cleaning pod is so sleek and works so well! My retainers always come out so clean and I'm so happy it's at a lower price point than others on the market

November 11, 2026
Unprompted review
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Reply from Sereclean

Thank you for your review! Glad you’ve had a positive experience. Much appreciated

Rated 5 out of 5 stars

Superb bit of kit

Superb bit of kit! Buying this again for my sister’s Christmas present!

November 9, 2026
Unprompted review
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Reply from Sereclean

Thank you and we’re glad you’ve had a positive experience!

Rated 2 out of 5 stars

Not great

Not great, doesn’t leave my brace completely clean - still have to manually clean my Invisalign after I’ve used the device

April 30, 2026
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Reply from Sereclean

Thank you for the review. For all concerns we advise contacting admin@sereclean.com so we can help improve your experience with our items.

Rated 5 out of 5 stars

An efficient product

I have found the Sereclean Dental Pod to be excellent in cleaning my retainer - far superior than using a toothbrush. The Dental Pod is well made, easy to use and quieter than I expected. I would have preferred to have been able to plug it into a shaver socket in the bathroom but this does not detract from the efficiency of the product.

May 5, 2026
Unprompted review
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Reply from Sereclean

Thank you for your review!

Rated 5 out of 5 stars

The customer service is insanely good

The customer service is insanely good! I got a nice reply within 10 minutes when I had some questions post-purchase.

I would shop again and am happy to support this business.

December 10, 2025
Unprompted review
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Reply from Sereclean

Thank you for your review and thank you for your support! It is much appreciated

Rated 2 out of 5 stars

Not as good as I expected

My alighners have not really come up clean. Nothing like what is advertised. Using the tablets and have been using for 10 days. It hasn’t really shifted the staining.

November 28, 2025
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Reply from Sereclean

Thank you for taking the time to share your feedback, we’re sorry to hear your aligners haven’t come up as clean as expected.

From what you mentioned initially via email, it sounds like you’ve been drinking tea/coffee while wearing your aligners. Most providers advise against this, as hot drinks and anything with strong pigmentation can stain clear aligners very quickly and irreversibly. Once this staining becomes embedded in the plastic, no ultrasonic cleaner, including ours, will be able to fully reverse it. In these cases, professional cleaning is usually required.

The Sereclean Pod is most effective when used consistently from the start of treatment to prevent this build-up, but there are natural limitations once staining has already set in.

We’ve also reached out to you via email to help troubleshoot this, but we haven’t yet received a response. If you contact us at admin@sereclean.com
we’d be more than happy to assist further and make sure you leave fully satisfied.

We truly appreciate your feedback, as a small business, every review helps us improve.

Rated 5 out of 5 stars

I brought it for my sister as a gift…

I brought it for my sister as a gift and she loves it. Came quickly and so easy to use. And it looks really nice ! I’ve recommended it to all my friends

November 4, 2025
Unprompted review
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Reply from Sereclean

Thank you for your review!

Rated 5 out of 5 stars

great customer service

slight mistake with my order but promptly re sent with next day delivery and an extra box on my order. Amazing

October 16, 2025
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Reply from Sereclean

Thank you Harry! Enjoy your products

Rated 2 out of 5 stars

The product did network for me and the response was incorrect

The product I was sent did not appear to work. I followed the instructions carefully, but there appeared to be no power to the unit despite it being plugged in.
Contrary to what Sereclean have written, I did sent a video, which my adult daughter helped me to record. The 'click' of the on button can clearly be heard on the video. There was no noise coming from the unit, the instructions said that the unit would make a slight noise. Seraclene acknowledged receipt of my video and sent one of their own, showing a unit working. Perhaps there had been an intermittent fault with the start button?
At no point did I 'threaten' to provide a negative review before receiving my product, as was indicated in the first response from Seraclean. I was alarmed by a large blue box marked 'Subscribed' on my initial order invoice and mistakenly thought that I had been subscribed to something without my agreement. I did say that I was going to talk to my dentist about it, as he had recommended Seraclean. I have my email correspondence and proof of sending the video to Seraclean and their response showing a working unit confirmed receipt of my video. Perhaps there have been staff changes and my correspondence has been mislaid? I am happy to re-send if requested.
I did get a lovely response from Phoebe after my order invoice and before delivery of the product, who explained that the marketing had recently been changed and she reassured me that I had not been subscribed to future products. I send a courteous response back thanking Phoebe.
I have been waiting to receive a refund before updating this review. I am pleased to say that I have received a refund from Seraclean and , in that respect, I have been treated well.

October 1, 2025
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Reply from Sereclean

Hi there,

We’re sorry to hear your comments. Our team responded promptly and requested a short video to verify the issue, but we haven’t received this, so we’ve been unable to confirm any fault. Every Sereclean Pod is quality-controlled before dispatch.

It’s disappointing to see a 1-star review, especially as you mentioned your intention to leave negative feedback before even receiving the product. As a small startup, we take all feedback seriously and always act quickly to resolve any genuine issue.

If you can please provide the requested video and order details to the email thats been in contact with you.

*Update*
The Sereclean Pod was received back in our warehouse and unfortunately the customer did not press the start button. Internal tests have found it was working perfectly fine.

Rated 5 out of 5 stars

Impressive results

I am impressed with the quality of my Sereclean pod. It cleans my retainers so well, better than just using water and ordinary tablets. My retainers will also last longer using Sereclean!

May 5, 2025
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Reply from Sereclean

We’re glad you’re pleased with your Sereclean Pod! 🤩

Rated 5 out of 5 stars

A straightforward way to clean your retainer

I bought the pod at an event after meeting after meeting Aarondeep from Sereclean. The pod was simple and easy to use - and I was impressed how much noticeably cleaner my retainers felt afterwards!

May 19, 2025
Unprompted review
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Reply from Sereclean

Thank you for your review Jack!

Rated 5 out of 5 stars

The product works really well and is…

The product works really well and is beautifully designed - looks lovely in my bathroom! Great company with excellent communication.

May 17, 2025
Unprompted review
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Reply from Sereclean

Thank you for your review!

Rated 4 out of 5 stars

Simple ordering, quality product, loud sound

Cleanly laid out website for ordering. Delivery arrived within stated timeframe. Sereclean Pod straightforward to use, clear instructions in manual and on packaging. Pod works fine and feels good quality, however emits a louder sound than other retainer cleaners.

March 19, 2025
Sereclean logo

Reply from Sereclean

Hi Qian,
Thank you for your review. The sound is something unavoidable with ultrasonic cleaners I am afraid due to the nature of them. We have worked on reducing the sound as much as possible without compromising the cleaning ability. If you place the lid on whilst cleaning this should reduce the sound slightly.

Rated 5 out of 5 stars

★★★★ Amazing Product for Retainer Cleaning!

I recently started using Sereclean to clean my retainers, and I couldn't be happier! My retainers haven’t looked this clean in a long time — they feel so much fresher. It's easy to use, and the results are genuinely impressive. The shipping was super fast, and the customer service was excellent, answering all my questions promptly. I highly recommend Sereclean to anyone looking to keep their retainers spotless and fresh!

December 5, 2024

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