Serene Shop Reviews 41

TrustScore 1.5 out of 5

1.4

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1.4

Bad

TrustScore 1.5 out of 5

41 reviews

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Rated 1 out of 5 stars

Scam on so many levels stay away

I ordered a green ruck sack on February 19 and paid extra for expedited delivery. As of March 12, I still have not received my order, and my holiday is coming up in April.

Despite emailing the company multiple times this week, I’ve received no response. I’ve also spoken to my bank, which informed me that I can initiate a chargeback next week due to the lack of communication and fulfillment of my order.

I am incredibly frustrated with the level of service I have received. I had hoped for a timely resolution, but the company’s lack of response has left me feeling ignored and disappointed and I so wanted it but again i’ve spoke to both postal companies Evir and Yugg email them and I’ve been informed that the Chinese buy label every get the parcel from Chinese company and we put the label on. They’ve got the label but no parcel so another scam company.

February 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company! I received the wrong dress after months of waiting. I’ve received no response to my email. The dress I received is low quality and not close to what I ordered.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Omg… ITS A SCAM…

Omg… ITS A SCAM…. I bought a dress that looks lovely on the website and received something worst than made on china rag. I’m FURIOUS and appalled. Will contact the BBB and try to get my money back and shut it down!!!

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

En svindler,

En svindler,
Pas på i må ikke handle med dem de sender ikke varen.
Be careful with the website they are cheating and will not send you any.

February 11, 2024
Unprompted review
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