Serenity Hair & Beauty Reviews 

4
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(4)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

RUDE STAFF

It wouldn’t allow me to give zero stars. Popped into salon on the off chance of getting my eyebrows done. I was met with a very rude girl that eventually acknowledged me after 5 mins. She laughed at me saying you do know what time of year it is and we are very busy so no there are no spaces for you. She didn’t even ask me if I wanted to book for a later date. They treated me like a nobody and were sniggering at each other. I will never set foot in this shabby salon ever again. They need to take lessons in manners and be a bit more tolerant with the older generation. AVOID THIS PLACE AT ALL COSTS.

December 19, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

very bad expirence here

very bad expirence here. got forgotten about with bleach in my hair for hours a few days ago. very unprofessional and felt a bit personal from a few circumstances. the bleach had knitted my hair into a huge matted ball and took 5 people hours to brush out. avoid avoid avoid. been scared to get my hair dyed since.

April 13, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look