Highly recommended this store! I purchased Dailyease Case for my brother. He really loves my birthday gift. I even thinking to try the Hair gummies coz I’m freakinggg ugly on my hair lost lol. What go... See more
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I’m not diabetic, but I still found their products useful for organizing my daily essentials. What made the experience even better was how responsive their support team was when I had a question about... See more
Even though im not the target market, i still found value in their products. I use mine for storing small essentials in my bag, and it honestly made things more organized compared to before.
I ordered a DailyEase case for my insulin pens and honestly it’s been a game changer for my daily routine. The case is sturdy but lightweight, and it fits everything I need pens and needles very neatl... See more
4.5
Excellent
105 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
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Nice case
It's a nice functional design made with good quality plastic and it's has storage for your needle tips so this is great for the every day user and the different colors for different or multi insulin pens users etc... ⚫️ black one for long lasting, 💜 purple for fast acting and 💙 light blue one for ozempic. Great case that fits in your bag for travel or on the go.
July 2, 2025
Unprompted review
Reply from Seriva
Thank you so much for the thoughtful feedback! 💬 We're thrilled to hear you love the functional design and color-coding idea — that’s such a smart way to organize different pens! 🎨💉
We’re glad the case is making everyday use and travel a little easier for you. Your support means the world to us! 💙
I thought these were fantastic…
I thought these were fantastic cases,perfect for my son to take out and about with him.
They are strong and waterproof with easy storage for needles
July 2, 2025
Unprompted review
Reply from Seriva
Thank you so much for the kind words! 💙 We're so happy to hear the case works perfectly for your son and helps make things easier on the go. Strong, waterproof, and organized — just what we designed it to be! 😊
My Strawberry case
Amazing as described and couldn't have asked for anything more. Oh and it's in my favourite color, blue.
June 15, 2025
Unprompted review
Reply from Seriva
Thank you so much! 💙 We're thrilled it’s everything you hoped for — and even better that it's in your favorite color! Enjoy it! 😊
Reply from Seriva
Thank you so much! 😊 We're happy to hear you like the case!
I really like that it fits my Ozempic…
I really like that it fits my Ozempic pen & the needles for it all in one place. It will be great to use for traveling either by car or plane.
June 23, 2025
Unprompted review
Reply from Seriva
Thank you so much for sharing your feedback! 💚 We're so glad to hear that the case fits your Ozempic pen and needles perfectly — and that it's travel-friendly too! Wishing you safe and stress-free travels, whether by car or plane. ✈️🚗
This is the most terrible company…
This is the most terrible company ordered BOGOF told I didn't complete rip off making money out of Diabetes is appalling it's bad enough to have this without people profiteering from this illness if I could give no stars I would customer service is disgusting DONT BUY please money down the drain 😢
June 30, 2025
Unprompted review
I got the buy two get two free and I…
I got the buy two get two free and I only received 3 of the 4. I reached out they basically told me there is nothing they can do and offered a discount for the next purchase. I will never get anything else from them. And the product isn't even that good. Tbh
May 31, 2025
Unprompted review
Reply from Seriva
Thank you for reaching out and sharing your feedback. I'm truly sorry to hear that one of your items was missing and that your experience with our support was disappointing.
We always aim to fulfill all promotional orders accurately, and if there was a mistake, we absolutely want to make it right. I sincerely apologize if it came across as if there was nothing we could do—that's certainly not the standard of care we strive for.
I’ve gone ahead and reviewed your case again and would love the chance to resolve this properly. Please check your inbox (and spam/junk folder) as we’ve attempted to contact you several times to assist further.
Your satisfaction truly matters to us, and we’d appreciate the opportunity to make things right.
Scammed!
I ordered 2 of the strawberry & Co cases for my insulin. They were shipped and I followed the tracking. I received a text to call a number about final delivery so I called. When I inquired told they would be delivered the next day. This scenario took place 3 times. Never received the items. Last contact was they were returned to merchant. Never received the item no did I get the requested refund. Out $44.00 on this SCAM
May 2, 2025
Unprompted review
Reply from Seriva
Thank you for your feedback, and I’m truly sorry to hear about the trouble you’ve experienced—we completely understand how frustrating this must be.
We want to clarify that your order was shipped and tracking updates confirm it was in transit. However, it appears the delivery process faced repeated issues, ultimately resulting in the package being returned to the sender.
Please know that this is absolutely not a scam. We take every order seriously and are fully committed to resolving situations like this quickly and fairly.
We’ve attempted to contact you multiple times via email to assist and sort this out, but we haven’t received a response yet. Kindly check your email inbox and spam/junk folder for our messages so we can continue helping you directly and take the next steps to either refund or reship your order.
We genuinely want to make this right and appreciate your patience and understanding.
Insulin injections made super easy
I love the fact that they're different colors. I can just grab the purple one before I eat. Take the blue one at bedtime and the black case once a week. No guessing which case is which. I also love the pin needle storage. Everything is there in one slick case. Love mines 💖
April 3, 2025
Unprompted review
Reply from Seriva
Hi there,
Thank you so much for your lovely review! We're thrilled to hear how the different colors help you stay organized—and that you’re loving the built-in needle storage too 💖 It means a lot to us knowing the case makes your routine easier. Enjoy every moment with your colorful setup!
Disgusted with this company Nearly September. Still nothing?? Still waiting for a response
Disgusted with this company. I ordered when it was buy one get one free. They took so long to get here the company emailed me saying they would send me a free upgraded version for my inconvenience. Which I was very happy with. Then of course it didn’t show up. Meanwhile the cases did and I found them to be cheap, like a toothbrush case, which doesn’t cost 100 bucks!. So I emailed the company to tell them I was unhappy. They obviously don’t care what I have to say because in response to my email I got sent this generic form, that asks for my review. So here it is.
Catch up. The 8th May. Haven’t heard d from the company again yet to fix anything except another generic form to put a review. Definitely feeling betrayed.
April 8, 2025
Unprompted review
Reply from Seriva
Hi Melissa,
I’m truly sorry for your disappointing experience, and I want you to know that your feedback is being heard—not brushed aside. It’s clear that we’ve let you down, both in the delay and in how we followed up, and for that, I sincerely apologize.
You placed your trust in us, especially with the Buy One Get One Free offer and the promised upgraded item, and we didn’t meet your expectations. That’s not the experience we ever want for our customers.
I will be reaching out to you directly via email to make this right. Your satisfaction is important to us, and I appreciate you taking the time to share your honest thoughts.
Warm regards,
Sione
Customer Service
Strawberry & Co. 🍓
Slow and cheap
Disappointed with the item, cheap plastic design and took about 2 weeks to deliver on a priority shipping
April 2, 2025
Unprompted review
Reply from Seriva
Thank you for sharing your feedback, and I'm truly sorry to hear that your experience didn’t meet expectations. We take quality very seriously, and your concerns regarding the design and shipping time are absolutely valid.
I understand how frustrating it can be when things don’t go as planned, especially with shipping delays. We’re actively working with our shipping partners to improve delivery times.
Please feel free to reach out to me directly if you’d like to discuss a return or exchange. Your satisfaction is very important to us, and we'd love to make things right for you.
Build Quality Great!…One Small Flaw
The item build quality is great. This would have been a 5 star if the positions that hold the needles would actually hold the needles and not allow them to fall out when the section is removed from the unit. Of the 4 slots, only 1 holds the needles securely where I do not have to be extremely careful when removing the section.
March 30, 2025
Unprompted review
Reply from Seriva
Thank you for your feedback! We truly appreciate you taking the time to share your experience.
We’re glad to hear that you’re happy with the build quality! Regarding the needle slots, we understand your concern. Sometimes, positioning the needle tabs sideways can help them stay more secure. We’ll also be reaching out to you personally to see how we can further assist and find a solution for you.
Your input is invaluable as we continue improving our products, and we truly appreciate your support!
Simple and discreet!
Wonderful tool for a simple and discreet way to organize and carry you insulin and pen needles for the day. One compact package to house everything and make it easy to keep track of!
March 20, 2025
Unprompted review
Reply from Seriva
Thank you so much for your kind words! 😊 We're thrilled to hear that our case is helping you stay organized and making your daily routine more convenient. Simplicity and discretion are exactly what we aim for, so it means a lot to know it’s working well for you! 💕 If you ever need anything, we’re always here to help.
Reply from Seriva
We are so happy to hear this.
Convenient but disappointed
It's a convenient way to transport an insulin pen and 5 needles. Is readily available if needed.
However, I was hoping it would keep insulin cold until ready to use. Room temperature pen insulin is okay, as long as some of the insulin in the pen has been used. In the meantime, the pen must remain refrigerated. This case does not provide any insulation to keep it cold.
February 1, 2025
Unprompted review
Reply from Seriva
Hi, we are so sorry that you have experienced. Our case are not made to store unused insulin. It is meant to be a used on a daily basis for day to day organization. We are currently developing a case that is meant for longer storage. However, we always recommend to store unused insulin in the fridge. We will be making this clearer on the website.
If I could leave zero stars
If I could leave zero stars, I would. Ordered 6 weeks ago and still nothing!! Get the run around when I email about my order because, of course, there isn't a number to call. Contacted BBB. This is a scam!
March 3, 2025
Unprompted review
Reply from Seriva
Hi, we are so sorry that you have experienced this. Please contact our customer service team with your order number and we will investigate this further. This is truly not the experience we want for our customers. Our customer support email is support@usestrawberryco.com.
A fabulous little product to help us…
A fabulous little product to help us Type1 diabetics in a already chaotic day. We have so much to constantly think of, this product certainly help. Oh and lets not forget the gorgeous colours, a lovely touch.
March 4, 2025
Unprompted review
Reply from Seriva
We are so happy to hear this. Do share a photo of your case. Were also looking at launching new colors so any suggestions would be greatly appreciated.
Still waiting for this to arrive
Still waiting for this to arrive. Have not received product to test or review yet. You have run instead of running.
March 3, 2025
Unprompted review
Reply from Seriva
Hey Mr Irving, we are so sorry that you have experienced this. Upon checking on your tracking the shipping carrier (Canada Post) Has said that the parcel was delivered. If it hasn't been delivered please reach out to our customer support email at support@usestrawberryco.com so that we can take a look into this further. Once again we are so sorry as this is not the experience we want for our customers.
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