Servcorp Australia Reviews 534

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, often noting how the team goes above and beyond to ensure a smooth and pleasant experience. The service provided is frequently described as excellent, efficient, and supportive, with many appreciating the welcoming atmosphere. Reviewers also highly commend the modern, clean, and well-maintained facilities, as well as the convenient and first-class locations, often highlighting rewarding views and a great business hub environment. However, some customers expressed dissatisfaction with the company's contract terms, finding them open-ended and the penalties for ending service disproportionate to the value received. These individuals also mentioned a lack of flexibility and poor communication, which led to feelings of disappointment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, with many praising the helpful, efficient, and friendly teams.... See more

Facilities

People report positive experiences with facilities. Customers consistently praise the modern, clean, and... See more

Location

Clients share positive opinions on location. Reviewers consistently praise the convenience and quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tana has been nothing short of fantastic. She is extremely helpful, always going above and beyond for anything our team needs. She brings so much life into the office and we’re so grateful for her sup... See more

Rated 5 out of 5 stars

Servcorp 25 Martin Place has been an absolute game-changer for our business. The facilities are modern, professional, and always spotless, creating the perfect environment to meet clients and get wo... See more

Rated 5 out of 5 stars

The Servcorp Barton team is very friendly, courteous, good and efficient. Any issue is promptly solved and the facilities are excellent; well maintained, clean and easily accessible. The ladies make i... See more

Rated 5 out of 5 stars

I use a number of offices around the world and have to say that the Perth office is my favorite. It really does feel like a home from home for me. Excellent office space, facilities and rewarding... See more


Company details

  1. Virtual Office Rental
  2. Business to Business Service
  3. Conference and Meeting Room Service

About Servcorp Australia

Information provided by various external sources

Servcorp (SRV.AX) is the leading provider in the World’s Finest Serviced Offices, Virtual Offices, and Coworking spaces, with offices in 150+ locations, 44 cities and 22 countries.

We help businesses by providing them with flexible 5-star working environments, corporate-grade IT systems, and a reliable team that supports them in getting more customers and helping their business grow.

Headquartered in Sydney, Australia, we have offices throughout Australasia, the United States, Europe, Asia and the Middle East.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

534 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We have been using Servcorp serviced…

We have been using Servcorp serviced offices in Barangaroo, Sydney for about 7 months already and have been impressed by the service. All is well organised and straight forward; the staff are exceptional - always positive, polite and professional; nothing is too much trouble for them.

April 20, 2018
Unprompted review
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Rated 5 out of 5 stars

Tansi

Tansi, cat and the team do a great job looking after the businesses on level 26
thanks guys

April 20, 2018
Unprompted review
Rated 5 out of 5 stars

The Servcorp team in Chifley tower are…

The Servcorp team in Chifley tower are simply amazing, nothing is ever too much trouble and you are always greeted with a smile, not to mention the fantastic views of the Opera House and Sydney Harbour.

April 20, 2018
Unprompted review
Rated 5 out of 5 stars

Servcorp Chifley Tower is a…

Servcorp Chifley Tower is a professional office workplace with a premiere ambience. It has an energising feel and the Servcorp model works well for my business because it allows me to utilise office resources on a needs only basis. The staff are always helpful, cheerful and considerate of my business.

April 20, 2018
Unprompted review
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Rated 5 out of 5 stars

This review is for Servcorp Chifley…

This review is for Servcorp Chifley Tower. The level of service from the team is excellent in every regard. The environment is always maintained in top-notch condition, clients are professionally managed, as is the kitchen and common areas. We're always very proud to show off our office to clients and partners when they visit. Special mention for the fast and accurate attention to detail displayed by the team for each and every request we make, plus the team is always friendly and attentive !! Thanks everyone !

April 19, 2018
Unprompted review
Rated 4 out of 5 stars

Shirley was amazing

Shirley was amazing, highly professional and definitely the highlight of being based at Servcorp, Chifley Tower. She is polite, trustworthy and highly professional.

April 19, 2018
Unprompted review
Rated 4 out of 5 stars

Very good service from Shirley Cao and…

Very good service from Shirley Cao and her colleagues; friendly, attentive, professional. Always very keen to help where possible. Previous floor mangaer Vickie was very proactive and very helpful.

Only issue is regular turnover of staff.

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

Great place to put your Business

I have been in the Servcorp office in Docklands for over 3 years and I cannot fault their service and friendly nature. They staff are more than willing to help and work hard to support your business. They are always fun and happy to be around and very social. It is a great environment to have your business. The offices are clean and modern and a spectacular place to have your clients meet you. The business has all the latest technology such as boardroom with wifi, IT connections to a television and computers, photocopier, binders and a big and clean kitchen with great coffee making machine. I could not recommend a better business to promote YOUR business and help make it a success.

April 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Above and beyond

The team has gone above and beyond to help out business. Highly recommended!

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful professional service from…

Wonderful professional service from Holly and Bethany

Nothing is ever too much trouble as they are extremely organised and professional at all times - I have recommended Servcorp to numerous people due to my wonderful experiences at Servcorp Hobart.

Great work indeed!
Regards
Debra Bryan
SAIG HOBART

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

Servcorp Chifley Tower - Great working environment for a small team

Servcorp is great way for our small team to feel part of a bigger office environment. Lovely receptionists and always helpful staff around. The communal facilities are great and the snack options and complimentary tea and coffee helps tremendously in surviving the working day. Always a clean pantry and well maintained fridge/coffee/snack system. Thanks for everything.

April 19, 2018
Unprompted review
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Rated 5 out of 5 stars

The staff are friendly and super reliable.

The staff are friendly and super reliable.
We have visitors ranging from customers, staff, media, partners all the way through to people looking to join the company. We can rely on friendly professional management of the office without question.

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

Servcorp Chifley Tower

Professional,warm and friendly staff at Servcorp Chifley Tower always willing to lend a helping hand.Tara and the team do a great job,and always do it with a smile on their faces.

April 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Professional, focused and welcoming

I have been leasing an office at Servcorp, Macquarie Park for 3 months. The service from Servcorp staff has been exceptional. Friendly, professional and solution-oriented. My team and my clients are made to feel very welcome, making this a lovely environment in which to come to work.

April 17, 2018
Unprompted review
Rated 4 out of 5 stars

Feedback

The service here has been outstanding. Receptionists & Servcorp's virtual office team are very helpful & the facilities here are on-par & align to clients' needs. Overall, the experience here has been great.

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Our experience at 101 Collins St has…

Our experience at 101 Collins St has been outstanding, the staff are highly professional, enthusiastic and supportive providing a favourable experience for us daily and visitors to the office.
A real value add is that we can access the Servcorp facilities in different cities around the world when travelling on business - that is a big bonus.
The building itself is a landmark in Melbourne and always impecably maintained.

April 17, 2018
Unprompted review

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