Servers Australia Reviews 

Have been a colocation customer for a few years.
Recently went over our bandwidth allocation significantly due to a backup resync.

This was megaport peered data.
Charged $2400+GST with no recourse available from their management.

So they have burnt a relationship here.

The team at Servers Australia are very responsive to requests and their technical knowledge of their platform and services is first rate.

Servers Australia is a pleasure to deal with. It's rare to find Australia-based support these days, and what a difference it makes.

I also like not having to deal with both tech support and sales when you're exploring options. Jaqueline was very knowledgeable and most helpful with both pricing and technical details.

New customer for a couple of months. Excellent all around. Consistently responsive and helpful everytime I've reached out, including in the middle of the night.

Feel I am now with a provider that cares about providing the best product possible. Really glad I signed up.

Simply the best for local dedicated server hosting. Australian major city DC placements + their team is incredible, highly responsive, and have always explained and solved any issues in a timely fashion. Communication on network status and works are always provided, and uptime has been excellent over the years. The best thing is the local Aussie Support and you can get someone on the phone pretty quick when needed. Thank heaps SA team!

I previously reviewed Servers Australia on December 10, 2025. They host our Order Management System, which supports hundreds of users across Australia, the UK, the USA, and South Africa. This system is critical to our clients’ operations—when it goes down, they are unable to process purchases, pack or ship orders, and their businesses effectively come to a halt. This impacts not only their customers but also our wholesale relationships.

We have been using Servers Australia for 4–5 years, and while our overall experience has generally been positive, the incident referenced in my earlier review was a significant service disruption. The system was down for several hours, and communication during that time fell short—we were unable to provide our own clients with clear updates or an estimated time for resolution.

That said, both prior to and since this event, Servers Australia has worked well with us. They have supported us in maintaining a modern, reliable platform, and our ongoing experience with their service has been solid.

Great product, great price, but best of all: fantastic service.

Perhaps better suited to non critical website hosting rather than 24/7 business systems. Customer support also very poor. Good luck getting anyone to respond within 2hrs when the system is down with no clear indication of when service will be restored. Very disappointing. We have clients screaming at us from many countries unable to process any work and no answers, nothing to offer them.

Always knowledgeable and sort issues in a very short timeline. Excellent service thank you.

Very fast solution to my problem and concise information in replies

I spoke with Debbie she was extremely helpful and professional. My issue was addressed and solved with my phone call.

Engaged them to perform Smart Hands service in 2 different DC's, replacing failed drives.
Outstanding (customer service) experience. Flawless in fact. Info exchange excellent, fast turnaround, providing options to us, very clear about billing. Makes our own customer service look less than excellent.
Love dealing with this team
Thanks

Jai

A very helpful and honest company to deal with.
Also, as a retail and business services provider, it's nice to not have to compete against the same company for the same client base.
It's also very nice to have a well educated, well infomed, and local Australian based sales and support provider.

Hobbyist with 6U of rackspace. Staff are responsive and service has been stable (no major outages over the last 12 months for my service).

Always professional support and good to deal with.

I have been using Servers Australia for my hosting for many years. Their support, professionalism, and pricing are exceptional in this competitive sector. I highly recommend them

Reliable and fast backhaul network with good peering attachments.

Easy provisioning. They know their stuff.

Good communication regarding outages from upstreams etc.

This is a 5 star service provider with the right pricing.

Helpful staff.
Well serviced physical center.
Security and access are very well organised and executed.
Customer service and notification is excellent.
I have been with servers australia since their first expansion phase and have never been disappointed.