Servers Australia Reviews 

Firstly, although after reviewing the initial contract (Co-Location), where it stated that it gives a delayed billing period before it commences billing, there is no option to pause the billing further, if a customer was waiting on parts of completion of a specific server build. So, it landed up being billed for 3 months before a small business owner like myself could get the installation done.

Secondly, trying to find the actual building of where the data center actually is, was a nightmare, driving in circles, spending at least 30 minutes on global support service (who was great under circumstances), that could not assist me, because the could not get hold of the actual center staff. I understand the need of anonymity and secrecy of data Centre locations. But directions could have been enhanced with the help of some arial or spatial photographs.

Once in the building, things went slightly better.
I would have expected at a minimum, someone with a technical background who had reviewed my allocation specs, to give me a quick tour and run down of the physical locations of the install, i.e. Port selection, rack allocation etc. Only after having to go back into an earlier support case, could I find the information I needed.

The data center itself was ok. However, the design and availability of the crash cart (Monitor / Keyboard etc.) could have been thought out a littler better. By having a place to plug in the power of the screen on the front panel. You only need 1.

Lastly, there was nobody available to help trouble shoot connectivity issues, once installed to specification.

Anyway, overall experience was one of frustration. Something that should have taken no more than an hour, took a better part of a day.

Super quick and helpful! I am not tech savy at all and just needed piece of mind that what i did was correctly executed and the team was super helpful :)

They provide a fast experience, always ready to help, no waiting, on the ball and every staff member I deal with is always so polite and mega helpful.
If more businesses were run like this...the world would be a happier place.

Excellent service, every time. Thank you ServersAustralia!

Great service really friendly, helpful, quick and solid responses greatly appreciated.
Thankyou
Kirsti

Prompt service actioned by the Support Team.
Always helpful and respectful of customers who don't speak IT

I have been a customer of Servers Australia for over 10 years. They have always provided excellent service and support which is very important to the hosting element of my business.

Have deleted with them for over 6 years
A total professional company

Great knowledgeable support team
Quick response on support tickets

Looking for someone to host your website/server?
Server Australia is your answer. The sales team provided you the options to suit your budget/needs. The delivery team works tirelessly to meet the deadline. The support team is equipped with knowledge and experience.

We did the migration of our web server and it was the smoothest project I ever done.

Prompt and friendly service that resulted in smooth transition from an old service to a new service

Servers Australia support is second to none, highly recommend for any critical infrastructure.

We had a speed issue on our dedicated server hosted web site. Tech support at Servers Australia diagnosed the problem and advised an immediate fix for our site.
Thanks guys

Amazing experience. Fantastic staff that were very helpful and honest. I would particularly like to thank Rick, for going out of his way and assisting me with my enquiry.

Faced with a change to a domain we host, Jake ,Nat and the team were able to diagnose the issues promptly and with great skill helped me navigate through the changes that needed to be made to the registry records. It was beyond my pay grade thats for sure. What is even better is the support team are Aussie based, just a phone call away, and more then willing to share in a sometimes humorous way all that knowledge they have in Cpanel. Along with all the other server stuff one needs a hand with. AAAA

I had a Domain/DNS problem today. Dion and Kylie helped resolve it quickly. Both were patient, courteous, helpful and professional. Great service!

I was uncertain about a certain server. The support team answered direct and clear.

Highly responsive and efficient support team.