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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people found the user experience to be consistently negative, often describing it as rough, slow, and generally unsatisfactory. The website was a frequent source of frustration, with customers reporting it to be laggy, slow, prone to crashing, and sometimes completely non-functional. Some people were dissatisfied with the product, citing issues with low-quality games, a lack of variety, and scripts that either didn't work or executed very slowly. Conversely, a small portion of people felt the product offered good games, a variety of scripts, and a clean executor, even praising the moderation system and support.

What people talk about most

Product

People report ambiguous experiences with the product. Many reviewers express significant dissatisfaction,... See more

Service

Consumers find service to be ambiguous, with some reviewers praising it as the "best serverside ever" for its... See more

User experience

Reviewers mention negative feedback about user experience. Many customers report issues such as frequent... See more

Website

Users describe negative interactions with the website, frequently reporting it as laggy, slow, and unstable.... See more

Quality

Clients share ambiguous opinions on quality. Some reviewers praise the quality, highlighting good games,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Blacklisted for running: require(115548396641576):V4("Corrupted_VR800alt")

Company replied

Rated 3 out of 5 stars

The games are all good it's just that the website is too laggy for my phone And that whenever I want to run some scripts on the library script I have to like split my screen to play and run scripts... See more

Rated 3 out of 5 stars

Not the best in games. A few months ago the games were PEAK full of good stuff, infected a condo 1 time too. Now the games are full of garbage and the website is laggy. Please if isaac or metro man is... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Nova Serverside is a developer-focused utility designed to help Roblox creators better manage and interact with their game servers. Our platform provides tools that allow developers and server administrators to monitor activity, run server-side scripts, and manage systems within their own experiences through a simple web-based interface. By connecting a lightweight linker inside a developer’s game environment, Nova enables secure communication between the game server and the Nova management panel.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Best Serverside

They have a wide selection of games to choose from, as well as many scripts. Their rules are pretty decent, and they have a nice and understanding community.

March 21, 2026
Unprompted review
Rated 2 out of 5 stars

Now talking about a previous rating…

Now talking about a previous rating thing, but could I have another chance or was that it? As I barely had any time with this serverside. And no, I don't want to spend another bit of money to get a new license thing.

March 18, 2026
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

Hi, you can submit an appeal in our dashboard. If your appeal was declined, you can open a support ticket in our Discord server for an additional review.

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Rated 1 out of 5 stars

Worst Roblox Serverside (my Experience)

Ima start this review saying they falsely take away your access (happened to my friend not to me), they lie about games, it's a bad experience over all. Such a bad serverside. First off, their web interface is pretty copied from what I've seen, they have no inspiration and use ChatGPT for it. Second, there is 400 games right? But guess what, all of them have a single player. You can't even launch the games, you get errors on roblox because the games only have one player and the player leaves while you try joining. They have dead games, barely any scripts in their hub, and no stability what so ever.

Not to include the fact their entire team is unfair and they blacklisted my friend for attempting to run a require which didn't even have his username, because he meant to paste something else in the code box with me on screenshare but he accidently ran it quick. The support team is also unfriendly and never assists you how they claim they would. They call you slurs too, and are racist.

Worst roblox serverside you could get. Do not trust these people's five star reviews, they literally told us in their community server that they will pay us if we leave good reviews, but i'm here to let everyone know how Nova really is. Even tho it's cheap, 10$ and $20 for enhanced, it's trash. The team should really take my review in consideration, and improve their service.

And the owners also banned another of my friend when he tried getting access because Nova used to have their games sent on their community server before so they mitigated everyone almost and gave them keys, but guess what, my friend got banned and never received a key. I really suggest something else, as all the reviews you find on here are mostly paid for or given advantage when left. I already got enough money and I can say it's a waste of money paying for this.

March 17, 2026
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

We’re going to address this review clearly, because a lot of the claims here are either misunderstandings or completely false.

First, regarding “false access removal” and your friend being blacklisted: Nova does **not** revoke access randomly. As outlined in our policy, executing unauthorized or unsafe scripts (including abusive *require* calls such as server destroyers etc.) falls under abusive or unsafe usage and can result in a permanent blacklist. Intent (e.g. “it was an accident”) does not change the fact that the action itself violates our guidelines, especially under our zero-tolerance enforcement.

Second, the claim about games being “unjoinable” or “dead” is misleading. Our system does not control Roblox player counts or whether a player leaves while you are joining. These are Roblox-side conditions. We provide access to games, not guaranteed player populations at all times, you can have a higher chance of the server being populated by using our manual server list joiner on a bigger game.

The statement about our interface being “copied” or “made with ChatGPT” is irrelevant and not tied to the quality or functionality of the service.

Accusations that our staff are “racist,” use slurs, or are abusive are extremely serious, and completely false. We have strict internal conduct standards. If there were real evidence, it would be handled immediately. Spreading claims like this without proof is irresponsible.

We also want to be very clear: we do not pay for reviews or offer incentives for positive feedback. That claim is entirely untrue.

As for support, we cannot control how random community members in Discord respond. That is exactly why we provide official support channels. If you actually need help, you should contact us directly via support@serverside.gg or open a support ticket so staff can properly assist you.

We are always open to real, constructive feedback, but this review does not accurately represent how Nova operates.

And as well, you can ALWAYS appeal your blacklist directly in our site. Most likely, if you DID submit an appeal, you would be unblacklisted as our staff is very lenient and nice with appeals.

And please don't lie about our games, you can view our game-proof channel in our discord server to see accurate readings, im assuming you're a free user as you only see single player games. Our enhanced plan has games from 200-1K+ players. Please don't lie about our service.

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Rated 2 out of 5 stars

Total scam

Total scam. The scripts are actually good, but there are only 3 games with 100+ players, and all of them are completely ruined by other Nova users. Plus, the 'game-proof' channel is a joke, they just post the same 3 games over and over with different player counts to fake variety. Don't fall for it.

March 13, 2026
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

Hi there,

Thank you for taking the time to share your feedback. We truly appreciate hearing both positive and critical experiences, as it helps us improve.

We’re glad to hear you found the scripts themselves to be good. Regarding the games list, the number of active high-player games can naturally fluctuate depending on the time of day and overall Roblox player activity. While there may sometimes be only a few games above 100 players at a given moment, our system continuously scans and logs many more games over time, which is why you may see the same titles appear with different player counts as those games gain or lose players throughout the day.

About the #game-proof channel, the intention of that channel is simply to show real, currently accessible logged games and their live player counts. When a game becomes active again or reaches a different player count later on, it may appear again in the channel to reflect that change, rather than to create artificial variety.

As for games being “ruined” by other users, that’s unfortunately something that can occasionally happen with any shared serverside environment when multiple users access the same game. We actively moderate scripts and behavior to reduce abuse and keep the experience enjoyable for everyone.

If you ever run into specific issues with particular games or scripts, we’d really appreciate you opening a ticket in our support channels so we can look into it directly and help you get the best experience possible.

Thanks again for your feedback.

Rated 5 out of 5 stars

10/10 would recommend

Best ServerSide I ever used

June 8, 2025
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

Hey! We really appreciate your review!! Thank you for sharing your awesome expereince with Nova. <33

Rated 5 out of 5 stars

im really enjoying enjoy

the best serverside i ever saw, i really enjoy nova.
It is just best, the scripts are very good and we can have exclusive fun.

March 3, 2026
Unprompted review
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Rated 3 out of 5 stars

Not the best in games

Not the best in games. A few months ago the games were PEAK full of good stuff, infected a condo 1 time too. Now the games are full of garbage and the website is laggy. Please if isaac or metro man is reading this then pls hire some infector

March 10, 2026
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

Hey, thanks for the feedback. We’ve fixed the lag on the website so things should be running much smoother now. We’re also working on improving the games and adding more ways to get them, so hopefully your next visit will be a better experience.

Rated 1 out of 5 stars

SO BADLY SERVER

March 19, 2025
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

Hey, I'm not sure what you mean by this, if you have any complaints please reach out to support@serverside.gg so we can solve this for you!

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Rated 2 out of 5 stars

more Indonesian game pls

more Indonesian game pls, Mountain pls, all mount from Indonesia pls

March 3, 2026
Unprompted review
Nova Serverside logo

Reply from Nova Serverside

Hey, I'm assuming this is a troll review. Please do not leave a false review again as we take our reviews very seriously.

Rated 5 out of 5 stars

Nova is a very good server side where…

Nova is a very good server side where you can play plenty of infected games. I have enjoyed every moment provided in this ss as it proved its potential to be one of the best (if not the best) when it comes to the moderation system, appeals, require scripts, and UIs.

The prices are very lenient to an extent and you dont have to fret when you get blacklisted as they are forgetful about it.

March 3, 2026
Unprompted review

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