Service My Car Reviews 

156
•
TrustScore 2 out of 5

1.8

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Rated 5 out of 5 stars

Honestly, one of the best car workshops in Al Quoz! Professional staff, and the quality is great. The best part they pick up and drop off your car for free, so no need to waste time at the workshop. S... See more

Rated 1 out of 5 stars

I purchased their AED 349 package, which included testing and major servicing, expecting professional service and proper care for my car. Unfortunately, even the car wash was not done properly. Th... See more

Rated 1 out of 5 stars

Took 8 days to service a ford explorer (not partiularly rare in these parts). Delivery promised on Tues, Weds, Thrs - eventually delivered Friday morning. Lots of parts /work required, which was a big... See more

Rated 1 out of 5 stars

We took our car for a repair estimate for door locks and rear door spring on 27th april Tuesday till date have not received any estimate for the above issues. Spoke to a number of customer service age... See more

Company details

  1. Car Service
  2. also in
  3. Auto Repair Shop
  4. Car Detailing Service
  5. Car Repair and Maintenance

Written by the company

Service My Car – Your Car. Our Care. All in One Place! At Service My Car, we make car ownership easier with a complete range of automotive services under one roof. From car servicing, repairs, and maintenance to RTA passing assistance, car detailing, insurance renewal, vehicle history checks, and vehicle evaluation, we’re here to support you throughout your car ownership journey. Our focus is on delivering a convenient, transparent, and customer-focused experience, helping you take care of your vehicle with greater confidence and peace of mind. Your Trusted Partner for Every Mile!


Contact info

1.8

Poor

TrustScore 2 out of 5

156 reviews

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1-star

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1.8

All reviews

(156)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked my service and mot with this…

servicemycar.com
Booked my service and mot with this company. They picked up my car on a transporter on time. They communicated by email, txt and voice right through the process of my service and mot. Car was delivered back again on agreed time. Brilliant service and good price. I'll defo be using them next year again. A+++

April 11, 2023
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

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Rated 1 out of 5 stars

Utter 'Sales Talk', Ugh!

Website wouldn't book it, so called them. Might be cheap but utter sales crap. The woman insisted on calling me 'hun' and then there was an up-charge for a different oil, re which she explained they will 'pick up the pieces'. What a load of nonsense. Not for me.
Especially as a big Bolton Wanderers fan, very disappointing.

April 11, 2023
Unprompted review
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Reply from Service My Car

Hi
Thank you for the feedback. We're sorry to hear about your experience, but rest assured, as we use such feedback constructively to improve our services.
Kindly send us an email at complaints@servicemycar.com with your booking and contact info, and our Customer Happiness Advisor will get back to you at the earliest. We look forward to solving your issue.
- The ServiceMyCar team

Rated 1 out of 5 stars

Absolutely awful service

Absolutely awful service. The communication they provide is dreadful and they didn’t stick to any timeline they had originally given me. They kept the car for four days, overcharged work and delivered late! Will never use this service again!!

April 7, 2023
Unprompted review
Rated 1 out of 5 stars

Very low quality of car services

I trusted for first time to this company a 80,000AED Ford car for just a normal service and after 2 months I received a useless and dangerous car
I have to send it to another service company to check all over again
Definitely I will file a complaint

March 30, 2023
Unprompted review
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Rated 1 out of 5 stars

Double 0 stars, Day time robbery. Worst ever

Double 0 stars. Worst ever service garage, worst part is that they are thieves. They inspected my car and gave me a big bill of nearly 8000 qar. They promised that they will remove the inspection charges and give me discount if I accept their online quote . Once you accept the quote the quote disappears and then after repair they sent me invoice with inflated prices , zero discount and all labour included, the ones not even included

I checked with Toyota lexus and even they are cheaper, so what is the point of doing repairs with these people and more over car was delivered dirty and the mechanic telling me to clean it . They want to charge 8000 and did not have care to even wash it

My car is with them for 3 days , upon delivery late at night they demanded for payment and trying to hold me hostage to their demand saying if you don't pay we will not release the car. So now I am without a car for 4 days

Absolutely disgusting services , these guys are not professional mechanic they are professional thieves , stay away from them

From Car owner Lexus GX460

Review for your company on Google and will file an official complaint

March 18, 2023
Unprompted review
Rated 1 out of 5 stars

Bad service

Firstly, giving servicemycar 1 star is too much and undeserving. I hope this review serves as a guidance and helps those searching for a good service and repair company. My experience with servicemycar resulted in money and time lost. They kept my car for 3 weeks and charged me for replacing a part that didn't fix the problem. They told me it would take 45 days to get a part, I found and purchased the part myself ...but after installing it, my cars problem wasn't resolved. They charged me for a visual diagnostic and that took two days to get back to me. The service is slow and they left my car to collect dust .The communication from the service advisor is slow and I had to continuously call to get follow up. They told me I needed to get another partt costing 5000 dhs. This company is unprofessional, don't be fooled by the quick pick up , if your car has an issue the drop off will take weeks and they will find problems that are not related to your actual problem. I had to get my car as is and took it to my dealership for a professional diagnostic and repair. A complete waste of money, time and energy. Never again!! Save yourself the headache.

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

Service my car are really good

Service my car are really good! They picked my car up, kept me updated throughout the day and then Andy returned my car in the early afternoon. I was really happy with the service and found the experience really positive - and easy on my part. Thank you so much! I would definitely recommend them!

March 10, 2023
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

Excellent service & communication

Excellent service & communication , was kept fully updated via text / email and phone call from Craig , collection and delivery was both on time and the experience was totally hassle free , would recommend and definitely be using them again

March 9, 2023
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

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Rated 5 out of 5 stars

Had a major service with ServiceMyCar

Had a major service with ServiceMyCar. Pick up and drop off was on time and the customer service team kept me informed throughout the process.
Professional and friendly service and would use again.

February 4, 2023
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

1st class service

First and foremost, PRICE, we all need to save and servicemycar.com tick that box. the service by the staff taking the booking is excellent. not the first time I've used and certainly won't be the last

February 2, 2023
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

ServiceMyCar was very professional in…

ServiceMyCar was very professional in the way they handled everything. I was extremely happy with the service provided and they was always updating me with my car over the phone. Sarah, Graham and billy made my experience effortless!

January 28, 2023
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 1 out of 5 stars

Scam Alert! Avoid this garage! Save your money!

This garage is also known as “Autofix Multibrand Car service Center” in Abu Dhabi.
Like many other clients I have been lured by the low costs and the pick up/drop off vehicle service.
When it comes to repairs, firstly the costs are not overpriced, this is clearly a scam, even for small parts they will drain your money as much as possible.
Now, when we talk about services and reliability of their job, it is terrifying and I will not mention here the delays.
Everyday, I had a message alert for weeks on my board, I paid them for the sanity check of the vehicle, they came back to me with their report and this issue was not detected. I asked them to check that, and they replied that I have to pay for another check since this alert was not visible when the car was checked. What kind of inspection are they doing? I had to explain them what to check exactly. Response came back: “Change all the suspensions + compressor”. Given the amount requested and because it was not detected before I chose to go to another garage to double check this information.
In the meantime, another issue occurred after they replaced the front stabilizer bar, a metalic noise under the car when I was turning my wheels appeared. I contacted them and I have been asked to bring the car again for another control. Conclusion: “This is due to a plastic part (but this is a metalic noise when I drive) which touches the wheel.” And the best part is: “Suspensions and compressor are in good condition”.They were asking me to pay 1 month before 15k+ to replace those parts and now everything is good!!! Since I was there physically, I also showed the message alert. Response from the technician: Silence…
The other garages I have seen reported: Stabilizer bar was not properly fixed and consequently has been damaged (this is the metalic noise).
Also, some little parts that were supposed to be replaced by new ones has been reported as to be replaced by other garages.
And to confirm this last part, when I did my very first check with them, they were supposed to verify the fluid levels, 2 weeks later my car was signaling that the cooling liquid was empty… I had to buy this and do it by myself.
This garage is a real danger. No Need to contact their customer service, they are denying everything and Jason, the sales, is absolutely not reliable. Also, don’t waste your time with discount requests, it doesn't even pay you the taxi for one trip, you will get 0.001%... a joke, an insult…

October 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent, professional service - highly recommended! Booking online was easy and the truck showed up on time. Driver was polite and friendly. Checked the car and loaded it onto the truck. 3 hours later I got a message to say the MOT had passed and the car was on the way back. Amazing! I hate garages usually and I'm always afraid of getting ripped off, but this was a great experience.

January 3, 2023
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

Booked in for a full service and MOT

Booked in for a full service and MOT
From the booking process with the very friendly and knowledgeable customer service lady through to the collection of my car and service it was fantastic.
Was kept informed regarding additional work needed and asked for my approval before hand.

Craig and the mechanics very knowledgeable.
All round good experience at a decent service price

December 7, 2022
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

Efficient, thorough and kept in touch

Great experience with service my car today. The driver (Andy) phoned me to say when he would arrive, my vehicle was checked before it left, I was contacted by phone during the day to let me know the progress, and was also kept up to date via email and text.
I found service my car to be friendly, efficient and thorough.

December 12, 2022
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

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Rated 5 out of 5 stars

Great Service

Great communication from start to finish. All staff were helpful and informative. The guys picking up and dropping off were polite, helpful and efficient. Can’t fault the service will recommend to family and friends. Look forward to using you again

December 2, 2022
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

Major service and mot!

First time user of service my car, absolutely superb service from the start to finish, friendly and helpful staff on the phone and excellent service from the drivers collecting and delivering the car back to me! Highly recommend using service my car again!! Thank you

November 21, 2022
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

Highly recommended

First time using them and can only recommend for a major service. Andy was great for the pickup and delivery. Craig on the service desk kept me informed of the progress. Would definitely use again

November 17, 2022
Unprompted review
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Reply from Service My Car

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

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