Setmore Reviews 

3,238
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers overwhelmingly had a great experience with this company, praising its overall performance. Customers frequently highlight the extremely helpful staff and the exceptional customer service team, noting that representatives are always available to offer patient guidance, clear explanations, and effective solutions quickly. People also appreciate the highly intuitive platform design, stating that setting up appointments, managing daily schedules, and navigating various useful features is consistently fast, simple, and entirely hassle-free. However, some people mentioned encountering frustrating service interactions, noting that online assistance was sometimes unhelpful, difficult to understand, and failed to provide clear resolutions during their attempts to get help.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the support team is consistently friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing agents as professional, patient, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the intuitive interface... See more

Service

Customers had positive experiences with service, highlighting exceptional support and personal assistance... See more

Response time

Consumers find response time to be extremely positive, with people reporting fast and helpful support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more

Company replied

Rated 5 out of 5 stars

I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstandin... See more

Company replied

Rated 5 out of 5 stars

Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like... See more

Company replied

Rated 5 out of 5 stars

I had a demo session with Parth yesterday to initially discuss the Mailerlite function....to cut a long story short and an hour later Parth gave me loads of advice about 'connecting' and joining sever... See more

Company replied


Company details

  1. #8 of 351 best companies in Software Company
  2. #20 of 253 best companies in Business to Business Service

About Setmore

Written by the company

Setmore logo
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.

Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.

A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.

Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,238)

407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great interaction with Nidhin 🤗

July 28, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Nuela,

Thank you for taking the time to review Setmore! Great to hear that Nidhin was great during your call. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Very excellent company giving a lot of…

Very excellent company giving a lot of value even in the free tier.
Excellent value and product at every price point including the free tier and well worth paying for

July 28, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Tony,

Thank you for taking the time to review Setmore! Great to hear that you find Setmore to be a very excellent company, even in the free tier. We're glad you think the paid plan is excellent value too and worth paying for. We appreciate it.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

My recent experience with Dron was…

My recent experience with Dron was exceptional! I went into the experience unsure of what exactly I was hoping for, and Dron not only helped me clarify what exactly I wanted from my site, he exceeded my expectations entirely. He showed me all of the ways that I could best use the site to optimize my booking abilities, as well as showed me multiple other integration options that I was not yet utilizing. When he was not able to completely assist me with a request, he set me up with multiple different teams that will help me further my capabilities and achieve the preferences I desire. I am certain that this conversation will help me escalate my business and reach more people in my local community.

July 27, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Beto,

Thank you for taking the time to review Setmore! We're glad Dron exceeded your expectations while helping you out. It's great to hear he showed you ways to optimize your bookings and integrations to support your business. We'll be sure to pass along your kind feedback to him.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

I had a meeting with Parth

I had a meeting with Parth. He was very thorough and explained the features so I could understand how to navigate Setmore. He was very polite and helpful.

July 27, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Adriana,

Thank you for taking the time to review Setmore! Great to hear that Parth was very thorough when giving you a tour of Setmore. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Superb workmanship

Superb workmanship, very happy with the outcome of 2 dashcam installations.

July 16, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Solomon,

Thanks for the review! Looks like this might've been meant for one of the businesses that uses Setmore rather than Setmore, the online scheduling platform, itself. Let us know which business you had in mind and we'll pass your kind words along to them at help@setmore.com.

Julia, Community Team

Rated 5 out of 5 stars

Sudevan from the Setmore support team

Sudevan from the Setmore support team, had a great work around for my email and website so I could hide my address as I work from home. So valuable and quick support. Many thanks

July 23, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Tash,

Thank you for taking the time to review Setmore! Great to hear that Sudevan offered helpful advice for you hiding your address publicly. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Amazing service and helped me with the…

Amazing service and helped me with the problems I had and answered every question. Thank you very much.

See Thru Headlight Restorations

July 22, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Joe,

Thank you for taking the time to review Setmore! Great to hear that the team were able to help you with your account and answered all your questions. We'll make sure to share your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Parth was great

Parth was great! He was very thorough explaining various aspects of Setmore

July 21, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Terri,

Thank you for taking the time to review Setmore! Great to hear that Parth was great during your demo. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Just learning to setup my booking site…

Just learning to setup my booking site an how best to us it for my business. Nidhin was very helpful and gave me a lot of great options on how best to use Setmore for my business.

July 21, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Chelsea,

Thank you for taking the time to review Setmore! Great to hear that Nidhin was very helpful during your call and offered some great tips for making the most out of your account. We'll make sure to share your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Brilliant Customer Service

I was referred to Setmore for my side hustle I have recently set up. It is easy to use and my experience has been brilliant so far. I was astonished to be able to book a demo session and then speak to Nidhin within 1 hour. Nidhin was very friendly and understood the challenges I have been facing with some of the functionality. There was a no pressure approach to the Pro version but a good amount of information covered. Looking forward to seeing how Setmore can complement my business!

July 17, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Jeff,

Thank you for taking the time to review Setmore! Great to hear that you find Setmore easy-to-use and the experience is brilliant so far. We're glad Nidhin was able to help you with your account and understand your needs during the call. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Gold standard customer service

Just signed up for Setmore, because my Calendly was due to renew but have been tired with their lack of bulk bookings, etc. I had made a mistake in my sign up with Setmore, buying two plans, but in a matter of minutes I was on a video chat (with a real human!) with the ever so friendly Prisha who straightened everything out. She then offered to schedule a demo with me, and after checking her calendar, invited to do one on the spot. She understood my specifics needs and covered exactly those things. Very pleased so far!

July 20, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Cat,

Thank you for taking the time to review Setmore! Great to hear that Prisha was able to jump on a call and help you with setting up your account. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Sudevan fixed bugs that appeared on my…

Sudevan fixed bugs that appeared on my setmore barber booking system. fast and reliable guy!:)

July 20, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Künter,

Thank you for raking the time to review Setmore! Great to hear that Sudevan was fast, reliable and resolved any issues you were facing. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Sudevan was very helpful

Sudevan was very helpful, very patient! He helped sort out my queries/issues quickly.

July 16, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Jacqui,

Thank you for taking the time to review Setmore! Great to hear that Sudevan was very helpful, patient and helped resolve any issues you were facing quickly. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Lightning fast support

Support from Setmore is amazing. Instantaneous! Thank you Aakaash :)

July 16, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Belinda,

Thank you for taking the time to review Setmore! Great to hear you received lightning fast support from Aakaash. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Shoutout to my guy Aakaash

Shoutout to my guy Aakaash, always super helpful when we connect!

July 13, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Ace Performance Group LLC,

Thank you for taking the time to review Setmore! Great to hear that Aakaash is always super helpful when you reach out. We'll make sure to share your kind feedback with him.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Great experience

Great experience! Hemalatha was very friendly, professional and helpful. I was able to schedule a demo call within minutes. The software is very intuitive and everyone at Setmore has been very responsive and helpful! I help run an estate sale company and we needed a software for an appointment-only estate sale. Setting up a "Class" with Setmore was the perfect solution. It was very easy for the customers to sign up, too. Highly recommend.

July 11, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Mike,

Thank you for taking the time to review Setmore! Great to hear that Hemalatha was friendly, professional and helpful during your demo call. We're glad you appreciate the 24/7 support and that you find the app intuitive. We'll make sure to pass on your kind feedback to Hemalatha and the team.

We appreciate your recommendation! If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

great service

great service. Had an issue with parallel bookings. Got solved within minutes. Great job. THANK YOU !

July 7, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Wellness & Beauty Cosmetics,

Thank you for taking the time to review Setmore! Great to hear that your issue was solved quickly. We'll make suer to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Salman was so helpful and kind

Salman was so helpful and kind. I enjoyed working with him. He understood what I was trying to do and walked me through the process. Excellent service

July 6, 2026
Setmore logo

Reply from Setmore

Hi Charlene,

Thank you for taking the time to review Setmore! Great to hear that Salman was kind and helpful when you reached out. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Prisha Karthikeyan was very kind and helpful

Prisha Karthikeyan was very knowledgeable about the product. She listened to my questions and concerns and answered them all with kindness and respect.

July 3, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Tanya,

Thank you for taking the time to review Setmore! Great to hear that Prisha was very knowledgable about the app and answered all your questions kindly and respectfully. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Dhruv was very helpfull and frendly he…

Dhruv was very helpfull and frendly he went through everything my busness would need on this system id highly recomend a demo with him

July 2, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Aaron,

Thank you for taking the time to review Setmore! Great to hear that Dhruv was very helpful and friendly during your demo. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.

Julia, Community Team

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