I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstandin... See more
Company replied
Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like... See more
Company replied
I had a demo session with Parth yesterday to initially discuss the Mailerlite function....to cut a long story short and an hour later Parth gave me loads of advice about 'connecting' and joining sever... See more
Company replied
Company details
- #8 of 351 best companies in Software Company
- #20 of 253 best companies in Business to Business Service
About Setmore
Written by the company
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.
Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Contact info
1033 Southeast Main Street #5, 97214, Portland, United States
- +1 800 749 4920
- morereviews@setmore.com
- setmore.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was one of the best experiences…
This was one of the best experiences I've had with setting up a new system for my business. The call came through quick after I set up my account and Parth was a delight to work with. He heard and answered all my questions, got clarity where needed, and was able to show me extra things that I wouldn't have thought of. This was one step on an upgrade to my current business, and during a move, felt onerous. Parth made it feel less so. I'm looking forward to moving forward with making Setmore my go-to booking site for my clients and for building my business even further.
June 12, 2026
Unprompted review
Reply from Setmore
Hi Hilary,
Thank you for taking the time to review Setmore! We're delighted to hear that your time with Parth was one of the best experiences you've had while setting up an account. It's great to know he was clear, a pleasure to work with, and shared helpful tips to help you get the most out of Setmore. We'll be sure to pass along your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I have been using this app for over 10…
I have been using this app for over 10 years in my small business. On morning i wake up and can't log in. I do my basic troubleshooting, nothing. I reached out to help desk and Siddika answered the call. she worked continuously for over a day. I'd occasionally check in and felt like she was my voice for those in the back to fix the issue. I was going to grieve this breakup if it wasn't fix. thanks again Siddika for getting back to booking more appointments.
June 9, 2026
Unprompted review
Reply from Setmore
Hi Sonya,
Thank you for taking the time to review Setmore and for being a Setmore customer for 10+ years. We're sorry to hear you had trouble getting back into your account, but we're glad Siddika was able to get you sorted. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Reply from Setmore
Hi Trevor,
Thank you for taking the time to review Setmore! Great to hear that Subham was professional and patient when you reached out. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Great customer service
Great customer service. Fast, efficient and such a nice person on the phone.
June 4, 2026
Unprompted review
Reply from Setmore
Hi Mary,
Thank you for taking the time to review Setmore! Great to hear that you found the support fast, efficient and you appreciate having a person on hand. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Siddika was extra helpful with my…
Siddika was extra helpful with my Stripe integration. Thanks, Siddika!
June 3, 2026
Unprompted review
Reply from Setmore
Hi Iva,
Thank you for taking the time to review Setmore! Great to hear that Siddika was very helpful when assisting you with your Stripe integration. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Customer service is on top!
June 2, 2026
Unprompted review
Reply from Setmore
Hi Alex,
Thank you for taking the time to review Setmore! We're glad to hear that you appreciate our 24/7 customer support. We'll pass on your kind feedback to the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
My initialization onboarding with Parth…
My initialization onboarding with Parth was an absolutely stellar experience. As a US Expat and systems consultant operating out of Cuenca, Ecuador, I require an infrastructure that handles data routing with zero latency.
The Setmore framework integrated flawlessly and immediately with my entire digital pipeline—including PayPal, Gmail, Payhip, and Google Forms—without a single systemic hitch or connection anomaly. The customizable web app included in the Pro tier offers incredible value and clean, white-labeled control.
Parth did not just help me configure my calendar; his clarity and professional resonance made it an absolute pleasure to collaborate. Setmore is officially the baseline scheduling rail for my operations!
June 1, 2026
Unprompted review
Reply from Setmore
Hi TERECITA PIERLUISSI,
Thanks for taking the time to review Setmore. It’s great to hear Parth delivered such a positive experience. We’re glad he was able to get you set up in a clear, professional way, and we’ll be sure to share your kind feedback with him.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Prisha did a great job with the demo and the product sounds great and cost-effective
Prisha did a great job in the demo and answered all my questions. Setmore's receptionist sounds like a great deal. I already have Setmore for appointments and I am looking forward to adding this service.
May 29, 2026
Unprompted review
Reply from Setmore
Hi Trice,
Thank you for taking the time to review Setmore! We're glad to hear that Prisha was able to answer all your questions during the demo, and that you see great value in our Live Receptionist service. We'll be sure to share your kind feedback with Prisha and the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Always preferred managing my own…
Always preferred managing my own schedule till I found Setmore. Not only is their interface user-friendly, but the team is especially kind, patient, and helpful. No long wait time to speak to someone, and when I did, both teammates were exceptional. I had the pleasure of meeting with Parth Shetiya, who showed me how to use the scheduling system. He took his time and didn't make me feel rushed. I hope to have the opportunity to connect with him again. Much appreciation to you! Georgette Yannetti-Peña
May 29, 2026
Unprompted review
Reply from Setmore
Hi Georgette.
Thank you for taking the time to review Setmore! We're delighted to hear that you find the app user-friendly and that Parth and the team were kind, patient, and helpful throughout your experience. We'll be sure to share your lovely feedback with the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Thank you for all of your help and…
Thank you for all of your help and support.
May 28, 2026
Unprompted review
Reply from Setmore
Hi Samantha,
Thank you for your five-star review! We're glad you appreciate the 24/7 customer support. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Very patience and solved everything
He reminded me we had a call that was very helpful because totally forgot. Dhruv was very nice, explained all the features one by one and was very patience. Definitely solved everything;)
May 27, 2026
Unprompted review
Reply from Setmore
Hi Dani The Sunkissed Co.,
Thank you for taking the time to review Setmore! We're glad to hear that Dhruv was so helpful during your call and took the time to walk you through the available features. We'll be sure to pass along your kind feedback to him.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Partt was amazing!
Partt was amazing! He explained everything in a very understandable manner. He took the time to ask relevant and thoughtful questions to understand my very specialized business which is out of the box. He helped me figure out methods to address specialty services which will make business flow smoothly. I've looked at several other booking services and none compare. Setmore it is! Thank you Partt.
May 27, 2026
Unprompted review
Reply from Setmore
Hi Lisa,
Thank you for taking the time to review Setmore! We're glad to hear that Parth provided such a great experience, taking the time to understand your needs and guide you through the app. We'll be sure to share your kind feedback with him.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Excellent explanation applicable to my…
Excellent explanation applicable to my business, thank you!
May 26, 2026
Unprompted review
Reply from Setmore
Hi Ada,
Thank you for taking the time to review Setmore! Great to hear that your demo was excellent and catered to your business. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I love it when on-boarding isn't just…
I love it when on-boarding isn't just going through a script. Parth was able to recognize my level of user experience and answer questions clearly.
May 21, 2026
Unprompted review
Reply from Setmore
Hi Jonathan,
Thank you for taking the time to review Setmore! Great to hear that Parth catered your demo to your experience and needs. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I love this app is so easy to use and…
I love this app is so easy to use and helpful.
Now I don’t have to worry about forgetting when customers book with me via text messages. My customers can now book with me through this wonderful app…. And this all wouldn’t have be possible without my great helper Parth Sehtiya who made sure I understood everything seamlessly.
May 21, 2026
Unprompted review
Reply from Setmore
Hi Shaguona,
Thank you for taking the time to review Setmore! Great to hear that you love the app and you find it easy-to-use. You can also try out our mobile widget, so you can view your appointments at a glance on your phone home screen. We'll make sure to share your kind feedback with Parth.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Reply from Setmore
Hi Carmen,
Thank you for taking the time to review Setmore! Great to hear that Akshara was patient and very helpful. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
The Setmore platform is very helpful…
The Setmore platform is very helpful and I appreciated the fact that when I first signed up, I was met with immediate help. And also another thank you to Parth for helping out with the Setmore demos. Well appreciated, I’ll definitely recommend this to others.
May 20, 2026
Unprompted review
Reply from Setmore
Hi Olivia,
Thank you for taking the time to review Setmore! Great to hear that Parth and team were very helpful after you signed up. We'll make sure to share your kind feedback with the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I had a great experience speaking with Parth
I had a great experience speaking with Parth today. He was professional, patient, and extremely helpful in assisting me with understanding the Setmore app. He explained everything clearly, answered all my questions thoroughly, and made the entire process easy to follow. By the end of the call, I felt fully informed and very satisfied with the support I received. Excellent customer service — thank you, Parth!
May 20, 2026
Unprompted review
Reply from Setmore
Hi Shawn,
Thank you for taking the time to review Setmore! Great to hear that Parth was professional, patient and extremely helpful. We're glad you found the call easy to follow and you're ready to get started. We'll make to to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Amanda on the chat for costumer service…
Amanda on the chat for costumer service is INCREDIBLE!! not only she helped me but she gave me ideas to help me with my bookings as there isn't a send picture feature on the app yet. Honestly people like this are a huge asset in your company!
May 19, 2026
Unprompted review
Reply from Setmore
Hi Andrea,
Thank you for taking the time to review Setmore! Great to hear that Amanda's customer service was incredible. We're glad she gave you some ideas on how to boost your bookings, outwith the features we offer in the app. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Reply from Setmore
Hi Spotless Touch Spa,
Thank you for taking the time to review Setmore! Great to hear that the team were very patient, knowledgable and helpful. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.