Settio Property Experience Ltd Reviews 2,242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their dedication and attention to detail. The service provided is frequently described as excellent, with many appreciating the smooth and stress-free processes, especially for property management. Reviewers are particularly impressed with the quick response times and clear communication, making them feel confident and well-informed. However, some customers reported dissatisfaction with the lack of follow-up and slow or non-existent replies to emails and messages, leading to frustration. A few other people also felt that their needs and requests as tenants were ignored, and some experienced issues with property conditions upon moving in.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Response time

Customers had positive experiences with response times, frequently praising the efficiency, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting their efficiency, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Fleur as our agent helping us find and view properties in Manchester. She was amazing and very easy to keep in contact with and was very helpful in providing us videos of apartments when we cou... See more

Rated 5 out of 5 stars

Thank you to an incredible team — Alessia, Frances, Sam, Danny, Sarah, Josh, Nadine, Oliver, Samina, Holly, Giovanna, and Scarlet. We have been working alongside Settio now for over a year. They... See more

Rated 5 out of 5 stars

I recently just moved in to a new property to rent. Over the past few months I’ve been looking and Max had been great sending me different properties until I found the right one. Then Georgina made th... See more

Rated 5 out of 5 stars

Settio Property have been managing my properties for the last 8 years, to my great satisfaction. The property manager has been Holly Keeney, who has done and continues to do a great job for me. Sh... See more


Company details

  1. Real Estate Agency
  2. Investment Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Rental Agency

Written by the company

At Settio it's our mission to make transacting in property an enjoyable experience for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Outstanding Service

I’ve had an excellent experience with Settio over the past couple of years. The team has always been professional, responsive, and proactive in managing my property.

A special thanks to Holly Kenney and Sarah Taylor for their consistent support and clear communication — they’ve made the entire process smooth and worry-free.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Our property manager Danny Pope

Our property manager, Danny Pope, has been incredibly helpful to us. He went above and beyond in assisting with the window repairs, tirelessly coordinating with several different contractors. Throughout the process, he maintained excellent and efficient communication, providing tremendous support for our post-move-in maintenance needs. We are deeply grateful for his dedication and assistance.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Paige & Jinny from Settio just recently helped me sold my property. Whole process was very smooth. They showed their professionalism through their hard work and excellent service. Very good job and very happy experience with Settio.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I was in a really tight turn around…

I was in a really tight turn around time needing to get a new place sorted. Josh in the Manchester office was amazing. I’d be calling multiple times a day chasing things and he was more than happy to help every time. Super pleased with the service received

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Holly Good Show !

Holly has always been informed, super efficient and thorough and this service is very much appreciated. Keep up the great work, many thanks for being so professional !

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Our property manager Sam Bell is highly responsible, she kept us updated regularly thru the email such as the half-yearly inspection or any issues with the property . Also our property was renewed on a timely manner . We are happy with the services provided by Settio & Sam .

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Sam Bell has been a pleasure to deal…

Sam Bell has been a pleasure to deal with. He secured a great tenant for my unit and was extremely helpful throughout the process. Sam is always willing to assist and communicates clearly, keeping me informed at every stage. He is a valuable asset to Settio and comes highly recommended.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Services Holly

Holly is amazing and a star performer to us. She is responsive, communicative, to the point, pro-active and represents us with the best interests in mind. Have been working with her for more than 2 years and each and every engagement that I have with her, she leaves me with a positive note about her services. Look forward to having a continued partnership with her and Settio!

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

As a landlord renting my property…

As a landlord renting my property through Settio, Sam has been superb in terms of his service and attentiveness. He’s incredibly quick to respond even after work hours, I know my tenants are in good hands with him.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with Fleur! She made the whole process of finding and moving into my new property so smooth and stress-free. From start to finish, she was professional, friendly, and always quick to respond to any questions I had.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great team at Settio!

I have worked with Settio for a number of years particularly the Property Management side of the business.
The whole team are professional, great to work with and provide excellent customer service.
I wouldn't hesitate to recommend Settio & the team to look after your property needs.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic five star service!

Frances Williams was so helpful with getting my deposit back at the end of my tenancy. She has been incredibly knowledgeable, gone above beyond and has been so eager to answer any questions I've had. I would 100% recommend her to my friends!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

We’ve had a great experience so far with Settio. Fleur has been really helpful and has answered all of our questions throughout the viewing and referencing process. She’s made everything smooth and stress free!

October 27, 2025
Unprompted review

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