Setyres Reviews 

Just needed a tyre I was supplying fitted, price was good. Was told afterwards don't worry about it no charge (which I've experienced before as it's a nice gesture and gains future business), wasn't until I got the wheel out the boot later and saw the damage I realised the real reason - no paperwork, no comeback!

Boils my p when you're taken for an idiot and they get away with it.

Wait a go lose a customer for life and get negative feedback online and to friends.

Fantastic service, changed my moped tyre. Great guys, would highly recommend.

Great bunch willing to help you out always a good service

Excellent service from the first phone call to the tyre fitted. Thank you Shay for fitting the tyre. Very friendly and professional. Will definitely recommend

I would highly recommend this company. On two occasions they have helped me sort out problems with my car. Efficient and extremely courteous. Any time I need tyres I will come here. Very impressed.

Just visited SETyres in Hove regarding my damaged Kia. Absolutely brilliant and friendly service, they quickly got to work and the car was on a ramp, got fixed, and back on the road in no time. Highly recommended.

Had a puncture repaired, just turned up, the staff were very efficient and polite, would highly recommend Setires dock rd

I ordered some tyres via etyres and opted to get them fitted at Setyres in Braintree as it was the nearest available fitter for me. I've used several tyre fitters in Braintree over the years and Setyres have been the worst. They got the tyres fitted ok, but their customer service was awful. Every question was answered with complete disinterest from multiple different staff members.

I had a puncture so took my car to SETYRES in Hove. I was greeted warmly by Nathan who immediately asked one of his technicians to look at my tyre. Utterly amazing' for the first time in fifty years of driving. I wasn't told I needed a new tyre!! It was repaired promptly and efficiently and I was driving away within half an hour of arriving.
I cannot recommend Setyres too highly.

Polite, pleasant and very helpful staff. Prompt diagnosis of problem. VERY good value for money. Can strongly recommend.

Wanted a punture repair,car was put on a list ,2 customers came after me and were dealt with first punture repairs,moved my car twice out the front of the garage,then a man came out (the mot tester i think) and said CAN YOU MOVE YOUR CAR,in an abrupt mannor,it was the way he said it,as a customer he needs to learn about customer service,will never use again,went to Hi Q was met with a freindly helpful team

Setyres Worthing , in the hottest day ever they were efficient , pleasant and sensibly priced. Often I’m troubled with tyre places but this one in Tarring Road Worthing is one I’ll definitely use again. Thank you for the repair.

Setyres Lancing terrible customer service , and very bad advice. They tried to over charge £250 until i got a second opnion. Avoid at all cost for both tyres and MOT.

Great Service. Will use again

I went to this garage to change two tyres. see email below I sent, I had a call from the manager to tell me that at the bottom of the invoice there is disclaimer that the driver needs to check the wheel nuts after 30 miles. not even apologised for it. I will steer away from this company.

Dear xxx,

As discussed earlier on the phone please see below.

I am writing to raise a formal complaint regarding work carried out on my vehicle at your garage on 21/04 at approximately 4:00pm (Document number: xxxxxx, Job number: xxxxx), reg number xxxxxxx.

During this visit, two new front tyres were fitted, and one existing front tyre (which did not require replacement) was moved to the rear on the driver’s side.

On 12/05, after noticing a noise while driving, I took my vehicle to another garage for inspection near my workplace. I was informed that the wheel nuts had not been properly tightened and that the three wheels were effectively being held in place only by the locking nut. I was advised that this posed a serious safety risk and fell well below basic professional standards.

As a result of this issue, I incurred a cost of £48 to have the fault corrected (see pic below)

Under the Consumer Rights Act 2015, services must be carried out with reasonable care and skill. In this case, that standard was clearly not met.

I am therefore requesting:

- Reimbursement of £48 for the corrective work carried out by the second garage
- A refund of the £250 paid for the original tyre fitting, given the unsafe and negligent nature of the work

Please respond within 14 days of this email to confirm how you intend to resolve this matter.

If I do not receive a satisfactory response, I will consider escalating the issue further, including seeking recovery through formal channels.

I look forward to your prompt response.

Yours sincerely

Absolutely pleased with the customer service and the young man with a neck tattoo is very polite and did a really great job!

I had a flat tyre and they changed my tyre within half an hour, even though they were busy. I always have my car serviced and Mot done each year at Setyres, they couldn’t be any more helpful.

Burgess Hill. Price was good and my MOT was fit in quickly, however a member of the team (not usual reception) rang me up and was incredibly rude on the phone asking where I was as they were closing in 10 minutes. I explained that I was told I’d get a call when car ready and he then accused me of lying and said he was there and it wasn’t said. His whole tone was totally inappropriate!

Avoid like the plague.

This is in regards to the Sidcup branch. Very unprofessional, Lie about receipts and charge customers money and refuse normal business practices like giving receipts and excuse it by saying “We’ve done you a favour”.

Full context, I never asked for a favour, I asked for my spare wheel to be put on the car and to be charged as such and I paid hoping to log the wheel change as a expense on my end of year accounts. (Which it was).

They also said they would rather I did not pay VAT and wanted cash (Very strange, assuming the manager Mark Keen might be lining his pockets to supplement his wage)

The chap that did the actual work was friendly and professional though - This is the only saving grace.

Setyres in Hove always a pleasant experience. So much better and cheaper than the well advertised local rival.