Seventwilights Reviews 

78
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I really like these candles and I try my best to support small businesses, but the customer care is in need of attention. My first order was lost and after alot of chasing a second arrived, but as wit... See more

Rated 5 out of 5 stars

Oh my god! I am literally delighted with this candle! I almost don’t want to light it because it’s so beautiful! It smells DIVINE! And is a lot bigger than I expected. Such a beautiful item. I HIGHL... See more

Rated 5 out of 5 stars

My Christmas candle arrived yesterday. Lovely gold pot and the most amazing scent, never mind the sparkles, flowers and crystals. A lovely combination of scents, a beautiful affirmation on the box an... See more

Rated 5 out of 5 stars

So excited to be stocking these beautiful candles and when they arrived, they most definitely didn’t disappoint. From the candles themselves to the beautiful packaging and care that had been pour... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

4.5

All reviews

(78)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Don’t get me wrong Although the candle…

Don’t get me wrong Although the candle was nice n unused it smells amazing personally the quality just wasn’t as high as the website pics in terms of the candle and the overall product itself. For what cost me £30 I was expecting something a bit more professional looking and a little bit less handmade. I don’t mean that in a bad way at all I just think they could work on better product presentation. The candle jar was a bit grubby and tatty looking with messy areas of excess wax on the back and outer areas of the candle and the crystals on top were a bit tatty and cheap looking compared to the ones used in website pics! the label on candle also looked a bit basic and handmade and not professional ones compared to the labelling on pics on website so all this was bringing down the overall look of the candle on a whole This all together was giving the impression that as a gift It was not very costly at all when infact it was so I felt that the quality just doesn’t really reflect the cost even though the concept and idea of the crystals and extra touches on the candle and the smell is amazing I just really think the company should look into more ways to tidy up their overall presentation to really warrant the £30 for a candle. As if I picked that one up in a shop or stall personally I’d not be able to allow myself to spend more than £5 on it. Just bit overpriced for the quality delivered x

August 11, 2022
Rated 5 out of 5 stars

Magical Oil

It smells and feels amazing. It’s rich and luxurious and it’s made my skin feel soft and supple.
I will definitely be buying more.

SevenTwilights you have customers for life 🥰

July 28, 2022
Rated 2 out of 5 stars

Disappointed

I really like these candles and I try my best to support small businesses, but the customer care is in need of attention. My first order was lost and after alot of chasing a second arrived, but as with two previous orders the boxes are always damaged! I purchased the rainbow candle for my neices birthday, it arrived broken as it was put into a box that was too small, I was only offered discount on my next order and not a refund which is not really good enough. I'm afraid I won't be purchasing anymore.

July 24, 2022
Rated 1 out of 5 stars

Candle arrived damaged

Candle arrived damaged, emailed the company twice and no reply.

July 24, 2022
Seventwilights logo

Reply from Seventwilights

I'm sorry to hear this Danielle but we have checked our emails seventwilights@gmail.com and can assure you we have not recieved any emails. Could tou pleaae be kind enough to forward it to the above address as we don't respond to social media mailboxes.

Rated 5 out of 5 stars

Perfect

Everything arrived in perfect condition and the quality of the candles are amazing! Loved supporting this business.

July 5, 2022
Rated 5 out of 5 stars

Highly recommended

Beautiful, inspiring candles crafted with genuine care and talent, I loved every single item I ordered. Highly appreciated and recommended.

May 25, 2022
Rated 4 out of 5 stars

Candles are amazing

Candles are amazing . Love theM . Unfortunately one was broken on arrival . Seven twilights have promised to replace it . I’m so pleased with the service

May 18, 2022
Rated 5 out of 5 stars

Amazing candle

Amazing candle, beautiful package, very fast delivery. I can’t recommend this company enough! Thank you for everything ❤️

April 20, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look