Sexyher Dresses Reviews 24

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Really wasn’t sure what to expect - the name of the shop may give the wrong impression! - but I am so glad we went there. Having spent hours looking at prom dresses online, and in bridal shops my hope... See more

Rated 5 out of 5 stars

This is my second dress purchased and the occasion is to attend a wedding. I visited the showroom in person this week and not only did I purchase a gorgeous dress, I left with matching shawl, shoes, h... See more

Rated 5 out of 5 stars

The staff at SexyHer was very welcoming from start to finish. As the bride I would like to say what an excellent customer service we all received. All our questions were answered, my bridesmaids are a... See more

Rated 5 out of 5 stars

I bought my new wedding dress from Sexy Her Online Shop and it was awesome. They have plenty of wonderful dresses for girls & women with affordable rates. I am totally satisfied with their service and... See more

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4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

A brilliant shop for prom dresses

Really wasn’t sure what to expect - the name of the shop may give the wrong impression! - but I am so glad we went there. Having spent hours looking at prom dresses online, and in bridal shops my hopes weren’t high, but there were actually several dresses that my very fussy and conservative daughter really liked. The service was fantastic - we were left alone and didn’t feel rushed, but also suggestions were given and help was on hand if we needed it. The measurements were taken quickly and the finished dress was ready before we knew it. And the price was really reasonable as well. Highly recommended for prom dresses!

May 23, 2022
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Rated 5 out of 5 stars

Hubby and I went to the shop for an…

Hubby and I went to the shop for an evening dress and there are full of choices, end up we bought 3 for my incoming cruise holiday and very happy with them. I would rate this place 5 stars as for the price, you might get quarter of the dress from other shop!

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

I got my bridesmaids dresses from…

I got my bridesmaids dresses from Sexyher made to measure and I was really pleased with them. I was so nervous waiting for them but they arrived on time and were really nice quality and fit. My bridesmaids were really happy with them and so I was a happy bunny!

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

My daughter is very picky when it comes…

My daughter is very picky when it comes to shopping for clothing, I guess she got it from her mother 😂

Anyways we shopped around the country for months and months without luck trying to find her perfect Prom Dress.

Then one day my hairdresser told me about Sexyher showroom, was a bit reluctant at first but then went on their website and did some research.

Well I said to myself, what have I got to lose to pay a visit to the famous Sexyher!

Took my daughter on a Saturday morning, spent 2 hours trying almost all the dresses in the showroom. To my surprise, she loved all of them but at the end she picked one. It was very reasonably priced on top of that.

Thank you lord for having introduced Sexyher to me!

January 8, 2020
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Rated 5 out of 5 stars

Went to sexyher croydon showroom few…

Went to sexyher croydon showroom few weeks ago and was very impressed with the quality of the dresses, also the great services provided by the sexyher staffs. Ordered my 7 bridesmaid dresses just came in yesterday, my bridesmaids today all came in and tried the dresses on, what can i say! WOWOWOW, they absolutely look stunning and I am so delighted to have chosen Sexyher. Prices are fab and quality is amazing. I am left no words apart from saying a big THANK YOU!

January 8, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a dress from sexyher

I ordered a dress from sexyher, and it was made to measure, I had to make 2 returns to the shop until they got it right.I got dressed on the morning of my daughters wedding, 20/12/20 and to my horrer the close fit zip broke halfway uo and would not come down. I had questioned the zip fastener when I tried the dress on at last fitting, and I was told that they always used zips that are not visible, and it was usual to have 2 people to get into the dress, this concerned me and I questioned this, I was told dont worry it will be fine.
Can you imaging when an hour before my daughter gets married i have to get the photographer to go to a local shop, but needles and cotton and sew me into my dress,this the first time I have had since the wedding to make contact, i am told they dont know when a manager will be available?? I have been asked to send an email which havem and I have also told them that I expect a quick response, or i go to trading standards

January 7, 2020
Unprompted review
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Reply from Sexyher Dresses

Dear Mrs Carol,

Thanks for contacting us and we have received the letter from you. First please accept our sincere apologise for any inconvenience caused on the wedding day. Please allow me to explain what has happened on this order.

On 13th Aug 2019 you placed the order with us for a tailor made dress. On 1st Oct 2019, we have received the dress from our manufacture and after it passed our quality check have informed you that the collection is ready. When you first came to our showroom on October, you have tried the dress, you claimed that the ‘built in bra pocket missing’. We have checked the sales contract, there is nothing written about this part and you were not charged for this neither. You have signed the sale contract agreement. This was first time you tried the dress and there was nothing complaining about the zip.

For the goodwill gesture, our in house seamstress has agreed to make a built in bra pocket for you free of charge. When this was done, we called you for collection, so this was the second time you tried the dress, the zip was done with no issue. Because we have added a built in pocket for you so one side of the bra was slightly higher than the other so you asked us to sort that out. We checked it and we suggested to remove one inch of the boning from the altered bra side would sort that out. This was the second time you tried the dress and you came with your daughter, and we had no issue with the zip.

The shortening boning part only took us a few days to be finished, we called you again to come and try the dress after it was done. You came with your husband. You were happy with the job done and we also have done your zip with no issue. You did say the dress was a little tight, and our seamstress suggested if you wish we can release the dress for you but you said you wish to loose a few pounds to fit in nicely. This was the third time you tried the dress and the zip has no issue at all.

The wedding date was on 20th Dec 2019 according to the sale contract. You emailed us 19 days after the wedding which was on 9th Jan 2020, saying the zip was broken on the wedding day. When we asked you to offer us your order number for us to check, you simply saying we were trying to make it more difficult to help you. We apologise for that but we do need to have the order number if any order has issues.

Yourself tried the dress at least 3 times in front of us and there was no issue with the zip, if there was an issue, we do believe you would have not taken the dress home for the wedding. The dress was tight however you agreed not to take any action on that. Again, as bridal consultants we can only offer advises but decisions are yours. We use the best quality zip, which is YKK zip, and any zip, can only bears a certain amount of weight. If you force the zip it will certainly break. From the date you collected the dress, which was mid of Oct, to the date of the wedding, which was 20th Dec, this is more than 2 month away. This is a tailor made fitted dress, If you have changed body shape/weight it can also cause the issue to the zip.

We have called citizen advice this morning and we were advised that you wont have any legal right if it was damaged by wear and tear, an accident or misuse.

However, as a business we understand the importance of customer’s satisfaction, we have offered you a free repair service for the zip. But we do need to inspect the dress before going ahead.

Customers satisfaction is always our key focus and if you have any more questions please directly email us at webmaster@sexyher.co.uk. Thank you.

Rated 5 out of 5 stars

I bought a tailor made dress in April

I bought a tailor made dress in April - I can't recommend them highly enough. The dress was perfect first time, and absolutely gorgeous. These folks really know what they are doing!

November 1, 2019
Unprompted review
Rated 4 out of 5 stars

Excellent quality; Great value.

I ordered 6 bridesmaids dresses from Sexyher. I wanted everyone to be able to choose a style they felt comfortable in and I am really glad I went with Sexyher.

We all visited the Showroom to try on different styles. It was a Saturday morning and the Showroom was quite busy with different group. I was slightly disappointed that some of the styles advertised online were not available to try on in store - so if there is a particular style you are interested in, do get in touch in advance to check it will be available. However, there was a great range and everyone found a dress they were happy with. We were able to get some dresses in a longer length for the taller bridesmaids for only £10 extra.

My dresses arrived in good time and were excellent quality. There was a sizing issue with one of the dresses and I was impressed with the customer service - a replacement dress was sent very quickly.

On the day my bridesmaids looked beautiful and the dresses were fantastic. I would highly recommend Sexyher to any bride looking for quality dresses at very good prices!

September 27, 2019
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Rated 5 out of 5 stars

Sexyher is Amazing!

Found Sexyher at the Olympia Wedding Fair. Then visited their showroom with my 5 bridesmaids. The ladies were very helpful in the ordering process and dresses were absolutely fantastic when received few weeks later. Will definitely recommend Sexyher!

September 18, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a bridesmaid dress from sexyher.co.uk

Update 14/09/2019: I can assure anyone reading my review that at no point did sexyher inform me that there may be a difference in colour of fabrics on my dress. When you go on the website you will see images of hundreds of dresses none of which have mix matched material and lace. They were very quick to wipe their hands once they had received my money. A 20% refund will not purchase a new dress. No guarantee that a remade dress will look any better is not a solution to the problem particularly when there are tight time constraints involved. They refused to give me a full refund. Unless you can go to the showroom and walk away with a dress that you have physically seen I would avoid this company.

Original review posted 13/09/2019: I ordered a bridesmaid dress from sexyher online has I live nowhere near the showroom. I paid extra for it too be custom made and in a dusty rose colour. When the dress arrived the fit was ok but the dress was unwearable. The chiffon and lace were completely different colours. I contacted customer services to be told there was nothing they could do. They eventually offered two options. To make another dress but the materials would still be different colours and they hoped for them to match slightly better or 20% refund. They couldn't guarantee any type of colour match stating it was the difference in material that causes a problem. I had no option but to have the 20 % refund £28. I paid 140 ish pounds for a dress I cannot wear and am now having to scramble around to find a replacement that is cheap has all of my money went on that dress!!! I am really not impressed.

September 13, 2019
Unprompted review
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Reply from Sexyher Dresses

Dear Michelle,
Thank you for taking your time to write us this review. We understand that you are not happy with the colour match between the lace and chiffon and we are really sorry that we did not make it perfect as expected. However we always advise customer that when we dye the lace to match the chiffon there is always colour variation. It not something we can control. Lace and Chiffon are completely different fabrics and even though we use the same dye for colour they still can look different as they are different fabrics. As a good will gesture we offered you two options, either remaking the dress for you free of charge or refund you 20%. You asked us to give you guarantee that the chiffon and lace will have exact match which we unfortunately not able to, thats the reason you have chosen 20% refund. We feel sorry that you are still not happy with he compensation and if there is anything else we can do please do not hesitate to contact us on webamster@sexyher.co.uk.

Thank you and have a good day.

Sexyher Team.

Rated 5 out of 5 stars

I had a wonderful experience with sexy…

I had a wonderful experience with sexy her,the team is fabulous!
Really loved my dress, great service,very helpful!
Will be definitely be using sexy her again for my next upcoming function!
Claudia you are a star thank you for all your help!
Xx Kovila

July 4, 2019
Unprompted review
Rated 5 out of 5 stars

Prom dress

They have a variety of dresses to choose from. I chose a purple dress and the quality was amazing! It wasn’t too heavy and was easy to move around in. Great place to get your prom dress from

June 25, 2019
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Rated 5 out of 5 stars

One of the best shopping experiences I…

One of the best shopping experiences I had amongst all the ones for my wedding. Dresses arrived on time and all my bridesmaids look amazing in them. Reasonable price and exceptional quality, a hidden gem, a big thank you!

May 7, 2019
Unprompted review
Rated 5 out of 5 stars

I bought 7 dresses from Sexy her and I…

I bought 7 dresses from Sexy her and I can’t fault a thing! Everything was beyond what I expected and I am so pleased with the dresses and how they looked on my bridesmaids are just amazing. Can’t wait for my big day and will be sending some wedding pictures through! Highly recommend this company to anyone who needs good quality dresses from a UK company.

May 2, 2019
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Rated 5 out of 5 stars

The staff at SexyHer was very welcoming…

The staff at SexyHer was very welcoming from start to finish. As the bride I would like to say what an excellent customer service we all received. All our questions were answered, my bridesmaids are all happy with their dresses, style and colour. I would recommend anyone to SexyHer good value for money. I would like to mention one of your staff members who wears glasses was extremely helpful and her customer service skills was exemplary.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

The staff are very welcoming and…

The staff are very welcoming and excellent customer service. Staff paid attention to detail and answered all questions with confidence.
on collection day once again the staff was very helpful from start to finish. I would recommend SexyHer to anyone . My dress fitted perfectly am very happy. 5 stars is well deserved.

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

I dont usually write any review but I…

I dont usually write any review but I have to do this one. I came the shop twice in order to purchase my 5 bridesmaid dresses. First I came on last year November and picked the color swatches 9they offer free color samples to take away) and decided on the style. Second time we came on Jan with all my bridesmaids and confirmed all the sizes. We came on Saturday and the shop as usual, was very busy, however the staffs were very helpful and attentive. I would say for the price and quality, if you give them a little time they would do you wonder. One and half month later we received our dresses and I was totally amazed by the quality and how they looked on my bridesmaids. One dress came slightly longer, their in house seamstress helped us to shorten it, job was done very quickly and professionally, I simply cant fault anything. Now I cant wait for the big day, I am so thankful that my friend has recommended this place to me, its a hidden gem! Thanks to sexyher customer service team and the seamstress! Keep up the good work, and we have certainly recommended you to all our friends and families. Emmaxxx

April 25, 2019
Unprompted review

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