Sg Embroidery Reviews 94

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and how well they withstand washing. Many people also highlight the exceptional service, finding the staff helpful and the ordering process straightforward. The delivery service is frequently commended for its speed, with many consumers receiving their orders quickly, often with the added benefit of free delivery. However, some customers also noted that on occasion, orders took longer to arrive than expected, with one person mentioning a four-week wait due to stock issues. Another individual experienced a delivery being left at a closed door without their immediate knowledge.

What people talk about most

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality of the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention the excellent and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process, quick... See more

Product

People report positive experiences with product. Customers consistently praise the high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Great, bespoke experience ordering leavers hoodies! Nothing was too much trouble, our personal class shop was set up really quickly and turn around was great! Hoodie is great quality and my daught... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend SG Embroidery enough! Their uniforms are great quality and slightly cheaper than other providers, with super-fast postage. This is definitely my go-to uniform supplier. I ordered lat... See more

Company replied

Rated 5 out of 5 stars

I bought school jumpers and a tie. Materials were of very good quality and delivery time was outstanding despite ordering on the 1st for school which resumed on the 3rd. I had also earlier bought PE v... See more

Company replied

Rated 5 out of 5 stars

Been ordering with SG for several years now, always super fast delivery, often get discount codes. I have told friends and family about them as my children are moving on through school. Quality of clo... See more

Company replied


Company details

  1. Uniform Store
  2. Sportswear Store

Written by the company

SG Schoolwear and Sportswear is your trusted partner in outfitting schools and grassroots clubs across the Northwest of England. We specialise in providing high-quality school uniforms, sports kits, and equipment tailored to meet the unique needs of educational institutions and local sports teams. Our commitment to excellence ensures that students and athletes alike are equipped with durable, comfortable, and stylish apparel. Browse our extensive range to discover the perfect blend of functionality and style, designed to foster a sense of unity and pride among students and athletes. Elevate your school spirit and sportsmanship with SG Schoolwear and Sportswear – your go-to source for premium uniforms and sports gear in the Northwest


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Placed a order and took over 4 weeks to…

Placed a order and took over 4 weeks to arrive, emailed a few times about the order to be told it takes up to 2-3 weeks and awaiting stock which is fine but online it advised online in stock. I understand pressure in the school holidays and back to term time however this was placed the start of January, will not order from here again unfortunately.

February 4, 2026
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Reply from Sg Embroidery

Sorry to hear your not happy with your delivery time, whilst the our site does allow you to order, sometimes stock might not be there when we go to pick the order, in your case the orders placed was missing the pe top, rather than part deliver we emailed you to confirm we was waiting on stock, we communicated at every stage on your order. But we didn’t meet the timescale as advertised on your order which was placed on the 15th Jan and we delivered on Sunday the 8th February which was just over the 3 weeks, (3 weeks and 3 days). We always do our best to communicate with our customers and deliver on time, sometimes things out of our control effect order delays, we are sorry to hear you won’t use us again and we wish you all the best with your new supplier !

Rated 5 out of 5 stars

Always helpful

Always helpful, quick efficient and great quality

November 9, 2025
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Reply from Sg Embroidery

Thanks Andrea for the feedback and glad you had a good experience using SG

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Rated 4 out of 5 stars

Recived the uniform.

Apologise my previous message leavewith 1 star, but I didn't noticed the delivery left at closed door a week ago. Thanks

October 19, 2025
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Reply from Sg Embroidery

Hi John, sorry to hear your not happy about your order, we haven’t had any contact from you direct with an issue on your order ?? You placed your order on the 15th October, which was delivered within 7 days and left in your safe place, which having spoken to you now you have found the parcel. Apologies for any confusion with your delivery, but please make sure that you contact us direct in future if you have any problems and we will always do our best to get it sorted. Reviews are really important to us, we have no issues if we have failed, but at least give us chance to resolve first.

Rated 5 out of 5 stars

Fab communication and service in general

Fab communication and service in general

September 8, 2025
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Reply from Sg Embroidery

Thanks Paula for the feedback and we are pleased you like to over service provided, more importantly we are pleased the kids are made up with their kits.

Rated 5 out of 5 stars

Good service and on time

Good service and on time

September 1, 2025
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Reply from Sg Embroidery

Thanks for your feedback Amanda, appreciate it, we always try to deliver a good service and get products out on time.

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Rated 5 out of 5 stars

Quite pleased with service received

I bought school jumpers and a tie. Materials were of very good quality and delivery time was outstanding despite ordering on the 1st for school which resumed on the 3rd. I had also earlier bought PE vest with pants and a reversible jacket. They were all of very good quality. Thanks so much.

September 2, 2025
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Reply from Sg Embroidery

Thanks Okwesa for the feedback, we hold stock of items so that we can, where possible, react quickly to your order. Look forward to your future business.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient! No complaints at all I only ordered this week and it was delivered today. Great service

September 2, 2025
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Reply from Sg Embroidery

Thanks Kate for the feedback, glad we got your order to you quickly.

Rated 5 out of 5 stars

I can’t recommend SG Embroidery enough

I can’t recommend SG Embroidery enough! Their uniforms are great quality and slightly cheaper than other providers, with super-fast postage. This is definitely my go-to uniform supplier. I ordered later than planned due to personal issues, but the team went above and beyond to make sure we received everything before school started. The turnaround was less than a week, which was incredible. Fantastic service from start to finish!

September 1, 2025
Unprompted review
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Reply from Sg Embroidery

Thank you Becky for the lovely feedback, we always do our best to get every order ready for the start of school.

Rated 5 out of 5 stars

Great quality uniform

Great quality and slightly cheaper than other uniform providers.

Postage is also fast.

This is my go to uniform provider. I highly recommend

August 25, 2025
Unprompted review
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Reply from Sg Embroidery

Thank you Sarah for the feedback.

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Rated 5 out of 5 stars

Speedy service, great quality

Ordered some school jumpers yesterday, and got them delivered today… on a bank holiday!!! Completely unexpected! Brilliant service thank you!

August 25, 2025
Unprompted review
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Reply from Sg Embroidery

Thank you for the feedback Kay, glad we could get your order to you quickly and even on the bank holiday :-)

Rated 5 out of 5 stars

Great quality great price

The quality of the clothes is always great and living in WA5 and getting free postage is a bonus for me

June 25, 2025
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Reply from Sg Embroidery

Thank you Claire for the feedback, we are pleased your happy with the quality of the uniform and your free delivery :-)

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Rated 5 out of 5 stars

Brilliant supplier!!

Been ordering with SG for several years now, always super fast delivery, often get discount codes. I have told friends and family about them as my children are moving on through school. Quality of clothing is always brilliant. Couldn’t fault the supplier.

July 3, 2025
Unprompted review
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Reply from Sg Embroidery

Thank you Laura for the lovely feedback, we are glad to have had your custom for all the years, you never know as we try to get into high schools we might be able to supply you further.

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