Shades Blinds Reviews 

3,048
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 545 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally polite, professional, and knowledgeable during home visits. People also truly appreciate the remarkably quick turnaround times for measuring, ordering, and fitting custom blinds. Consumers consistently highlight the very reasonable pricing alongside an efficient, smooth, and seamless overall service. However, some customers also noted frustrating issues with incorrect product sizing and occasionally poor installation experiences. A few people mentioned encountering unprofessional behavior, rude attitudes, or defensive communication from certain staff members. Others experienced unexpected scheduling delays, communication breakdowns regarding appointments, or receiving wrong products that required replacements.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process from online booking and... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and... See more

Product

Customers had ambiguous experiences with product, reflecting a split opinion. While many reviewers praised... See more

Price

Customers consistently note positive experiences with price, describing the costs as competitive, fair, and... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among reviewers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, Staff were friendly and knowledgeable with a very quick turnaround to made to measure blinds were installed. The blind fabric is really great quality and price was competitive. Love... See more

Company replied

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied

Rated 5 out of 5 stars

What a stress free experience we have enjoyed with Shades Blinds? From arranging an appointment to the friendly, professional and efficient measuring by Josh over two large box windows with vertical... See more

Company replied

Rated 5 out of 5 stars

Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... See more

Company replied


Company details

  1. Window Treatment Store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(3,048)

536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dressing my windows

Would recommend shades blinds from making my appointment to the rep. Coming to my home I was constantly kept in touch on what was happening rep was very helpful and polite explained everything to me would recommend them without hesitation.

July 14, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The salesman was brilliant

The salesman was brilliant . We knew exactly what style of blind we wanted and he focused on helping with this and not trying to sell us something else. He was professional and friendly and very clear on costs and install dates.

July 14, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent service

John was very friendly and helpful and blinds were up in no time. John also repaired the broken beading on a previous blind I had purchased from company. Excellent service John.

July 14, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

From booking an appointment to fitting…

From booking an appointment to fitting my new blinds the whole experience was seamless.
Happy with the quality service I received. Good price
Would definitely recommend

July 10, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The experience was very easy from…

The experience was very easy from measuring to fitting. Both chaps where very friendly and professional. I didn't feel rushed or pressured into making decisions.
Would highly recommend this company

July 13, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Very happy so far with the sale of…

Very happy so far with the sale of Shades blinds . Gary was very polite and professional on measuring and discussing the types of blinds we were looking for . Great advice as well as friendly . Already recommended Shades Blinds to my family 👍

July 10, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great service at reasonable prices

Great service at reasonable prices. Highly recommended in all areas

June 29, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Fast and friendly from start to finish.

Fast and friendly from start to finish.
The fitter guy was very friendly and we had good interesting conversations .

I will be using them again once my new windows are put in.

Lovely blinds good quality material and they were fitted in a week which is a plus for me .

July 2, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Product, sales and fitting

Everything. From the initial contact right through to fitting in quick time. Kept me updated on every stage and on day of fitting I was updated virtually to the minute the fitter arrived. Fantastic choice of products and no HARD sell ( which puts people off). Not needed. Extremely helpful and professional. Brilliant all round. Thankyou . Donna Gallacher

July 7, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

A great company

A great company, whole process was simple, came out measured up, lots of choice and fitted following week and at a good price.

July 6, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Problems

Sales rep measured 3 of our windows incorrectly which forced a delay into the installation which was over a week. Fitter was scheduled for a 2nd time to which he cancelled forcing it back another 3 days at a huge inconvenience. Won’t use again.

June 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 5 out of 5 stars

Happy customer

Very professional from sart to finish i would highly recommend

July 8, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent company

From measuring to fitting everything was excellent the update also very helpful would recommend Shades Blinds very good company

June 22, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Terrible company. Communication bad

Terrible communication, too many mistakes with dates, delivering blind when they were told not to, due to work being done in house. Really bad, disappointed. Would never buy again nor recommend shades to anyone. Annoyed purchaser 😡

July 1, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 5 out of 5 stars

Shades Blinds are first class the…

Shades Blinds are first class the fitter Mark made a fantastic job and was very clean. The blinds look amazing

July 8, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

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