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ShadyVEU Reviews 161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the products, frequently highlighting the quality of the sunglasses and their effectiveness in bright conditions. Many people appreciate the prompt delivery and efficient shipping services, often receiving their orders quickly. The overall selection of sunglasses is also well-regarded by consumers. However, some people were dissatisfied with the product quality, noting issues like flimsy frames or lenses that easily pop out. There were also occasional problems with delivery, including incorrect tracking information, packages not being handed over to carriers, or damaged packaging upon arrival. A few customers also mentioned that the product did not meet their expectations regarding darkness or size.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers express satisfaction, praising the quality, dark... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the sunglasses for being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reaching out to Shadyveu several times about not receiving my two pairs of sunglasses via email and Instagram, I finally received a response. The person at customer service could not of been an... See more

Rated 5 out of 5 stars

These glasses are incredibly dark in the best way possible. They help my sensitive eyes during the bright summer days here in Southern Arizona! I will be purchasing from them again!

Rated 5 out of 5 stars

Updating review - previous low rating was due to Amazon Prime dropping the ball, not ShadyVEU. I used Amazon Prime payment which placed the onus on Amazon for delivery and they failed spectacularly. O... See more

Company replied

Rated 5 out of 5 stars

I bought the sun glasses for my husband and he loves them so much. He said he could see so much better when he's driving now.


Company details

  1. #30 of 40 best companies in Sunglasses Store

About ShadyVEU

Written by the company

ShadyVEU was founded by eyewear visionaries who recognized a critical need in the market for a sunglasses brand that prioritized quality and proper vision protection. Driven by extensive research and continuous customer feedback, ShadyVEU developed the revolutionary super dark sunglasses collection. This collection has become a lifeline for individuals suffering from headaches, migraines, and light sensitivities, providing unparalleled relief and comfort. Our darkest sunglasses are specifically designed to cater to customers with various vision conditions, ensuring a minimal amount of sunlight penetrates the lens, thus offering optimal protection.

At ShadyVEU, our commitment goes beyond just creating eyewear; we are dedicated to enhancing the quality of life for our customers. We achieve this by producing quality sunglasses that are not only effective and affordable but also stylish and durable. Our dedication to excellence and innovation has positioned us as a trusted name in the eyewear industry. Building on the success of our super dark sunglasses, ShadyVEU has ventured into the snow sports sector, introducing the finest ski goggles available online. Our ShadyVEU mirrored snow goggles feature advanced UV protection, polarized clarity, an indestructible frame, magnetic easy-to-change lenses, an adjustable strap, and a convenient carrying case. These goggles have quickly become a favorite among snow sports enthusiasts, praised for their superior functionality and durability.

Since our inception in 2016, ShadyVEU has remained unwavering in our mission to deliver top-quality eyewear. Our journey is driven by a passion for innovation and a commitment to our customer's needs, ensuring we continue providing the best in vision protection for every adventure.

Our Quality Promise

Product Replacement

Product Replacement
In the rare event of encountering any manufacturer defects, rest assured that we stand by our quality with a hassle-free, complimentary replacement policy. Our commitment to customer satisfaction means that we are fully prepared to address any issues you may encounter with our products.

Contact info

3.9

Great

TrustScore 4 out of 5

161 reviews

5-star
4-star
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1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Doesnt block light from sides

Doesnt block light from sides, i would not buy again

March 19, 2023
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Reply from ShadyVEU

Hi Aubrey, were sorry to hear you were not satisfied with your order. As a friendly reminder, we have free returns if you'd like to process a return. Thank you.

Rated 1 out of 5 stars

Don’t bother paying for shipping! It won’t be honoured!

I paid significantly more money for express shipping, and it took more than 7 days to be dispatched, extremely disappointed.

December 14, 2022
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Reply from ShadyVEU

Hi there, we apologize for the shipping delay on your order. Unfortunately, an importing country can pause any incoming shipment at any time and for any reason for further investigation. We provide all the necessary paperwork to avoid this, but it is out of our hands if the import country decides to do further investigation. We have now acquired a contract with DHL worldwide express to prevent cases like yours. We would happily give you more details if you'd like to learn more. please email us at support@shadyveu.com

Rated 1 out of 5 stars

I ordered two pairs of sunglasses

I ordered two pairs of sunglasses. one with a pair of polarization and one extra dark. I have extreme light sensitivity. Neither one block the sun's glare at all.

October 17, 2022
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Reply from ShadyVEU

Hi there, we apologize that the items did not meet your standards and needs. As a friendly reminder, we offer free return shipping on products that are in new and unused condition. Please email us at support@shadyveu.com so that we can further assist your case.

Rated 1 out of 5 stars

I haven’t gotten my order and I payed…

I haven’t gotten my order and I payed extra to come early and it’s been 1 week. please give me an update

October 13, 2022
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Reply from ShadyVEU

Hi there, thank you for reaching out to us and allowing us to help you in the search for your lost/stolen package. Should you need further assistance, please don't hesitate to email us at support@shadyveu.com.

Rated 4 out of 5 stars

shipping Horrible, shades great

the package took 3 weeks to get here for some reason it was being sent back and forth from my home and California. when it finally got here it was kinda open but the shade where still in good condition & super dark is no joke good quality material.

August 10, 2022
Rated 5 out of 5 stars

review

came quickly and in perfect condition thank you so much also came with a glasses wipe, bag, and stickers so very nice

July 15, 2022
Rated 4 out of 5 stars

Love how dark they are

Love how dark they are! But need more styles with sides on the glasses bc they’re so good and dark light shining through from sides makes seeing through them a little difficult. But would recommend for sensitive eyes ❤️

July 13, 2022
Rated 1 out of 5 stars

Not practical.

Not practical.

the lenses are so dark.

June 15, 2022
ShadyVEU logo

Reply from ShadyVEU

Hello, we are sorry to hear you dissatisfied with your purchase. We kindly want to remind you that we offer free returns for a full refund. We mention that our sunglasses are super dark since we know that the tint may be too dark for some users. Please, contact us directly so we can work on a solution to your concern. Have a wonderful day.

Rated 5 out of 5 stars

I have been looking for darker shades…

I have been looking for darker shades for a long time now. I like the fact that they are at a reasonable price and it keeps the sunlight out of your eyes. My eyes can not stand a lot of light due to the fact of my eyes itself. These are the best type of dark shades that you can get. Will be order a few more to have on hand. Love them.

May 26, 2022

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