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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the helpfulness of the staff. Many people appreciate the fast delivery of products and the consistent quality of the items purchased, often noting that everything works perfectly. The support team is also frequently praised for being quick, responsive, and effective in resolving issues. However, some customers also noted issues with product delivery, with some experiencing delays or not receiving their keys instantly as advertised. A few other people also felt that the customer service was not always helpful, citing instances where support was unresponsive or unable to resolve specific product problems, such as keys not working or products being out of stock.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise fast delivery and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported negative interactions,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the good and quick service, noting... See more

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praise fast and even instant delivery,... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the support team for being helpful and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Promises instant delivery but the site doesnt show if its out of stock. Bought midnight cs2 and had to wait a whole week for my key. I bought kernaim bo6 a few days ago and havent received the key y... See more

Rated 4 out of 5 stars

+Rep Keyser Lifeitem Nice menu and everything works perfect Didn't got a key at first but the support was incredible fast.

Rated 4 out of 5 stars

Sometimes i love the website sometimes i hate it. Sometimes you get your key instant Sometimes you will have to wait. One staff is not kind. One staff is a great helper billy. Big love two... See more

Rated 4 out of 5 stars

Had to wait a little longer this time but it’s always good and they never scam. I have always bought here and never got scammed!


Company details

  1. Computer Support and Service Company

Written by the company

Sha Fivem - License Keys


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

927 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

less then 1star

less then 1star bought a software it didnt work although i followed all the instructions. made a ticket and the one who handled it (the manager) was disinterested af didnt even try to help me just told me to do the same things i already did 200 times. also took forever to answer so when he first answered my ticket more then half of my license time was already gone. and u would think that after that they would atleast offer ur money back or give u an extra day so you can actually use the software but no. just got told that it was already to late and my own fault. scammers. (i dont know sha himself so no disrespect but his manager sucks and is disrespectful). 5 bucks into thin air.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

absolute cancer site

absolute cancer site, they say instant delivery has been 3 days now with out any code being send, also i have tried to contact customer support who just dont reply same on the discord.
dont buy here buy everywhere else but this cancer site

July 12, 2025
Unprompted review
Sha Fivem / Sha Mods logo

Reply from Sha Fivem / Sha Mods

Hello we have repliied on discord, your key has been send in your e-mail, but sometimes it will be in your spam folder which we told you.

Sad to see a bad review even tho you have the key already!

- Team Sha

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Rated 2 out of 5 stars

not so instant delivery

I've never had any problems with ShaFivem but I've been waiting for the past 4 days to get my key delivered while the advertise instant key delivery...

July 9, 2025
Unprompted review
Sha Fivem / Sha Mods logo

Reply from Sha Fivem / Sha Mods

Hello we have repliied on discord, your key has been send in your e-mail, but sometimes it will be in your spam folder which we told you.

Sad to see a bad review even tho you have the key already!

- Team Sha

Rated 1 out of 5 stars

All my accounts got hacked

I bought Midnight GTA 5 Online product and 2 days later everything got hacked. All my aacounts on different apps etc got hacked!!!

July 7, 2025
Unprompted review
Sha Fivem / Sha Mods logo

Reply from Sha Fivem / Sha Mods

This is not possible with our softwares, you probably have downloaded a free software from some random youtube video that promotes these types of scams then later you found out that that software is not working right and you decided to buy something from us and then something happend to you which is from your older softwares, its highly illegal to sell malware we are a legitimate software we have over 750+ reviews we are the only legit ones out here.

once again this is not possible to get from any of our sofrwares.

- Team Sha

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Rated 1 out of 5 stars

Got banned on the first game not worth…

Got banned on the first game not worth buying the cheat stay away

June 20, 2025
Unprompted review
Sha Fivem / Sha Mods logo

Reply from Sha Fivem / Sha Mods

Thats not even possible, then your pc was already flagged from any recent ban you had. You can use our spoofers to prevent this. Also do not RAGE cheat this can also can get you banned quick.

Rated 1 out of 5 stars

the truth about sha fivem mods 'instant delivery'

I have bought here often enough, only really bad support, you always have to wait, it says on the site 'instant dilevery' which is completely wrong because you always have to wait a super long time because then it is out of stock, I have had this 4 times without any jokes, I will never buy anything here again because it says instant dilevery but that is certainly not the case.

June 20, 2025
Unprompted review
Sha Fivem / Sha Mods logo

Reply from Sha Fivem / Sha Mods

everything is instant delivery, somtimes it can take a bit longer or its delivered in spam usually in a few minutes max. But never longer then a few hours MAX on worst case cenarios.

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Rated 1 out of 5 stars

Feels like a scam – no product, no communication, no professionalism

This company is an absolute disgrace. They sell products that they don’t even have in stock. After paying, you’re left completely in the dark — no key, no delivery estimate, no response. That’s not just poor service, it’s deceptive and feels like fraud.

I contacted them via Discord, and just like everywhere else — no help at all. Then they had the audacity to simply close the support ticket, even though I never received my order. That’s not customer service, that’s ignoring your responsibilities.

Serious and professional businesses operate differently. If your so-called boss “Sha” — or whatever his real name is — can’t ensure that products being sold are actually available, then he has no business running a store. Shut it down before more customers get ripped off.

I’ve already submitted all screenshots and documentation to my bank. You can write whatever you want in your terms and conditions, trying to exclude refunds — but even your business is subject to the law. Certain consumer rights are not optional.

I’ll get my money back through the proper legal channels, since you clearly have no interest in honoring your obligations. This was my first and last experience with your company.

June 12, 2025
Unprompted review
Sha Fivem / Sha Mods logo

Reply from Sha Fivem / Sha Mods

Sad to hear, even tho we can see the key has been delivered, sometimes its delivered in your spam folder!

thanks for the feedback.

- Team Sha

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