Very disappointed as I placed an order…
Very disappointed as I placed an order on the 22nd May, I paid for the next day delivery which would have delivered today which is Saturday the 24th May but nothing has arrived. I checked the order in the portal and it says it has been cancelled yet I have had no communication at all from shake that weight customer service. The payment successfully went through, I was sent the order invoice to my email also. I have tried to contact customer service since the 23rd May leaving messages but no one was there. So now I have no product left and will have to come off the plan. I understand glitches occur but to have had absolutely no contact is totally unacceptable especially when they have the order status as ‘cancelled,’ and here I am still wondering what is going on with my order. I have had no refund. Very poor indeed!







