It’s a very long wait for the products but they are phenomenal and worth waiting for. My only issue is that I paid for tracked postage and it would have been helpful for me to have been able to trac... See more
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have used shamandealer for years without too many problems, communication poor. DID NOT receive last order placed on 9/9/25. sent many emails without reply. the order was not even acknowledged o... See more
After I ordered Mapacho online from shamandealer to be delivered to the UK I read some of the reviews on here so was a bit apprehensive that it would arrive. 3 weeks later it's got here no problem, ca... See more
Placed an order with this site for 244$ from US and instead of shipping specific items separate knowing they were at high risk of getting stopped at customs I lost the entire order of vitamins and rap... See more
Company details
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this trustpilot account of shamandealer.com is not created by us. Please send us an email to info@shamandealer.com for more information.
Contact info
Peru
- shamandealer.com
2.8
Average
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered a tobacco log from them a month…
Ordered a tobacco log from them about a month ago (10/2020). Sent three emails to follow up on the shipping and tracking info and requesting refund. Never replied ONCE..
Like everyone else here, I think I got scammed and they. I’m disappointed by how they conduct their business
ORDER DETAILS
Order: SEMEYCXZC
November 16, 2020
Unprompted review
Reply from notcurrently
Hello
Please be free to contact me to contacto@shamandealer.com
Many blessings!
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I been waiting for about 3 weeks for my…
I been waiting for about 3 weeks for my delivery. I paid for tracking number and I have to get anything from them. The money was taken from my bank account but with two emails sent and no response from them . I feel like I was scammed out of my money .
November 15, 2020
Unprompted review
Reply from notcurrently
Hello Roberta
Your order was identified with OZWETRATF .
This order have payed EMS shipping . Last 3 week, we was having issues with dhl express and this product but it's was solved satisfactory for all our customer.
As DHL express is a better service than EMS.
We decide to ship your order by DHL and no more cost.
Many thanks for your order!
Many blessings!
Product arrived today - updated review
Update 2
I just got my sept 23 order delivered today. My initial review was 1, and I’m not removing the below info bc I’m not sure if anyone of us would have received our orders without these reviews. I’m glad I finally got it, but something shady was happening at this company for a while. My new review is a 3, but my original was 1.
Update - product shipped, it looks like they received my email that I found in a below review. I ordered Oct 23, and it is in the shipping process. I’ll come back and modify my review and offer my experience as my shipment progresses.
I ordered from them before covid and received my product. My second order made it to the states but never shipped to me. I assume the risk of doing business. I placed a 3rd order and these guys will not respond or even ship your product. I’ve tried to contact them several times with no answers. Not sure what happened but I highly recommend to stay away from them.
My order number PZQKIWWDA. Not sure how to respond to you. I emailed you in your site too. I’ll change my review if I get the product or a refund.
November 9, 2020
Unprompted review
Reply from notcurrently
Hello. Please let me know your order ID
Won't respond or refund money
Original Oct Review: I emailed them a month after placing the order to ask if they have a tracking number and they replied telling me they don't have my product, but they could send something else. I told them I wanted a refund in 3 separate emails over the past month and have not gotten a reply to these emails.. it may be due to COVID, but this has happened with several of my friends and I'm probably going to have to call my credit card company.
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Nov 12 response to Shamadealer - Hi Shamandealer, thanks for your response here, not sure what happened with my emails. After your initial response saying you couldn't ship it (which I understand, with coronavirus and everything), I replied three times (Aug 21, Sep 3, Sep 22) and no answer so I initiated a refund through my credit card company. Order number is YWASQVXYS.
Also, a few friends had similar issues and frustrations, some got credit card refunds and one finally got his mapacho about 4 months after he ordered it. All good, but I noticed I can't even leave reviews on your website or other accounts so I left something here. I get that things may have gotten a little bit challenging with COVID, if that's the case just let customers know in the future and we can work something out! Cheers and thanks!
October 6, 2020
Unprompted review
Reply from notcurrently
Many thanks for your reply. Our country is having several problem with covid and government. Many things just cannot works as we expected.
Many thanks for your order! many blessings!
PS.: If you like to buy again Please send me an email to contacto@shamandealer.com, i'll give you discount.
Shamandealer.com is a SCAM
Shamandealer.com is a SCAM! I ordered 3 items and nothing ever shipped out, nor did they offer any information to prove they attempted to ship it after I paid for tracking info too! Please do not do any business with this company unless you want to throw your money away!
October 5, 2020
Unprompted review
Reply from notcurrently
Hello
I'm waiting for your order ID, We can help you
Many blessings!
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ATTENTION. No serious company
I orderd at shamandealer, all was ok. now I made 2 orders, 23-07-2020 U$ 152,20 and 01.08.2020 U$ 196,00. I didn't recieve my orderd goods, I didn't recieve any answer on my mails. So I wrote, he shoul pay back, nothing happend! Sorry Mike Zellinger
My Order no:
DMGTRSYQV
JTXMGWIJF
August 30, 2020
Unprompted review
Reply from notcurrently
Hello Mike
We can see you have problems with order DMGTRSYQV, JTXMGWIJF.
Booth orders was shipped
JTXMGWIJF, Looks like your customs is rejecting deliver the package to you or something is happening in your country but this is not our fault.
Instead of this we proceed with refund of this order.
We send your order DMGTRSYQV : https://t.17track.net/en#nums=RR804907398PE, still in transit
We hope you recieve this order, We are Following the package
Many thanks for your order!
Many blessings from Peru!
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