Shanti Reviews 

56
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wow what a dreadful site, all is take on this site, if you don't get AI a bot or paid worker your lucky, this site is not for dating, its for control and making the owners money, the punters they clea... See more

Company replied

Rated 5 out of 5 stars

I’m very picky with my curly hair products as they can often be drying, cause frizz, or weigh down my curly wavy hair which is both fine and frizzes easily. London water also wrecks my hair but after... See more

Rated 3 out of 5 stars

Started taking Shanti Ayurverdic Hair, skin & mind capsules. Had a rash on my leg, literally after the first 2 capsules my skin is less angry, which is brilliant, but i feel vacant. Couldn't even... See more

Company replied

Rated 5 out of 5 stars

Although the shampoo and conditioner didn’t suit my hair after a couple of washes it felt dry and itchy, the customer service team were excellent. I returned everything and got a refund minus postage... See more

Company details

  1. Health and Beauty Shop

Written by the company

A powerful hair, skin and health formula created using Ayurveda.


Contact info

3.4

Average

TrustScore 3.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(56)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wow what a dreadful site

Wow what a dreadful site, all is take on this site, if you don't get AI a bot or paid worker your lucky, this site is not for dating, its for control and making the owners money, the punters they clearly do not care about or show respect to.

July 15, 2026
Unprompted review
Shanti logo

Reply from Shanti

Hi

We believe this feedback may have been intended for a different company, as we have no record of your order or interaction with our business nor do we operate a dating site.

If this review was posted in error, we'd appreciate it if you could remove it or repost it on the correct company's Trustpilot page.

Advertisement
Rated 1 out of 5 stars

This company cannot get their act together

I ordered the sleeping supplement weeks ago. Two weeks later, I got an email that they were out of supply. I called the company and got the run around. They are out of supply, delayed in shipping, they don’t return phone callsblah blah blah. I am utterly disgusted with their customer service.

June 17, 2025
Unprompted review
Shanti logo

Reply from Shanti

This is a review for another company as we do not sell sleep supplements.

Rated 1 out of 5 stars

The shampoo doesn’t work for me and seems impossible to cancel subscription

The shampoo doesn’t agree with my sculp, making it flaky , which I don’t usually get with natural products . I’m trying to cancel my subscription but the codes I get to login with don’t work. I tried to contact customer service to ask for help add can’t decide if customer service is run by AI or people with very low literaracy in English. I also started to think the adverts on Instagram with Gwyneth Paltrow are fake. I do not recommend.

June 15, 2025
Unprompted review
Shanti logo

Reply from Shanti

Hi Aniko, i'm sorry to hear about your experience. If you email info@shanti.world we can get this resolved for you. We have reviewed your issue and you emailed us on the 14th June and customer service responded immediately to your email. We always respond within 1 business day. Also, there are no issues with your account. Our customer support team are based in the UK, not AI or do not have low literacy.

Advertisement
Rated 3 out of 5 stars

Products are great; customer service not so much

I’ve been using Shanti’s shampoo and conditioner for a year now and I highly recommend them, they are excellent products. However, the administration of the subscription option really lets the brand down. There is no way of changing the date of the order (e.g. to add to it, delay it or bring it forward), so you have to email customer services who don’t always reply straight away, which causes issues. Customer Services told me six months ago that they had asked IT to look into this and gave me a discount code to use in the meantime. Since then, nothing has changed and I was told to keep using the discount code. This would have been fine but the code no longer worked and there was a lot of back and forth to sort it out. This is all unnecessarily onerus and unsustainable going forward, however, customer services now seem to be just ignoring the issue. I’m losing faith and I’m wondering if the owners of the business are aware of what’s being done in their name? I’d really appreciate someone responding to my latest email sent on 28/5/25. UPDATE: The owner, Kiran, has now been in touch with me and sorted out the discount code but the subscription IT issue is still WIP. I really hope it can be sorted out as I'm willing Shanti to succeed.

June 6, 2025
Unprompted review
Rated 3 out of 5 stars

Started taking Shanti Ayurverdic Hair Capsules

Started taking Shanti Ayurverdic Hair, skin & mind capsules. Had a rash on my leg, literally after the first 2 capsules my skin is less angry, which is brilliant, but i feel vacant. Couldn't even remember how to turn the microwave onto a 40 second setting. Had headache last night hours after my second 2 capsules dose. Looking up the 3 ingredients, Ashwaganda (ok), but Bhringraj and Amia are not for oral use?
I'm really confused by this. The more I search, it's NOT for oral use??
Can anyone advise.

May 4, 2025
Unprompted review
Shanti logo

Reply from Shanti

Great to hear that your rash has reduced. All of the ingredients are perfectly safe to take orally and are all natural ingredients which have been consumed. Amla is gooseberry which is a highly nutritious fruit widely used in Ayurveda and traditional medicine. Bhringraj is a powerful herb widely used in Ayurveda for its numerous health benefits, especially for hair, liver, and skin. It is often consumed as a powder or juice.

Benefits of these ingredients include:
- promotes hair growth
- improves skin complexion
- boosts immunity
- supports brain function
- regulates blood sugar
- rich in antioxidants

They should not cause a headache and are perfectly safe, however if they causing you an issue please consult with your doctor.

Rated 1 out of 5 stars

The wigs are terrible

The wigs are terrible! They fall apart so quickly definitely not worth 10k. Save your money

December 11, 2024
Unprompted review
Shanti logo

Reply from Shanti

Hi, can you please delete this post I think you have the wrong company, we don’t sell wigs and if we did we wouldn’t for sell them for 10k thanks Angelo

Advertisement
Rated 5 out of 5 stars

The best hair changing products

I love this shampoo and conditioner, I’ve been using it for 6 months and the change in my hair is amazing.

I’m 56, I can honestly say that my hair is in the best condition it’s has been for years, it’s bouncy and soft. I’ve had the most compliments in the last few months, five star rating all round.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great company ethics shown through customer service

Although the shampoo and conditioner didn’t suit my hair after a couple of washes it felt dry and itchy, the customer service team were excellent. I returned everything and got a refund minus postage . Great service, sorry it wasn't suitable as I would liked to have continued shopping with them .

November 14, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

10/10

10/10
The best natural shampoo I have come across. My hair is nourished, hydrated and looks in great condition. I will definitely be purchasing again.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

This is the first shampoo and…

This is the first shampoo and conditioner that not left my hair feeling heavy and greasy. So lightweight leaves my hair so soft and tamed.
Will definitely continue to buy this product.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

So softening and Moisturising!

My hair was so soft after using the curly and Afro hair shampoo and conditioner, it’s still silky 3 days later so will definitely be purchasing again! Love how gorgeous the bottles look in my bathroom too.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

I got the Volumising kit

I got the Volumising kit. Both shampoo and conditioner are nice. it left my hair shine and my blowout volume lasts longer than normal. I would recommend it for whom is looking for a voluminous styling

October 23, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

They were nice looking products but… I…

They were nice looking products but I have thick wavy hair and both the Afro and the hydrating bundle didn’t work on my hair, they dried out my hair and flattened it, and made my scalp itchy!
But couldn’t have a refund as you can only have a refund for an unopened item….which is cheeky and silly for the amount that they cost.

August 1, 2024
Unprompted review
Shanti logo

Reply from Shanti

Hi Skye, I am sorry to hear the products did not suit your hair. We offered a free exchange or refund following your initial order and you requested to try the hydrating range. After using the products a further 7/8 washes you requested a further refund. I will discuss with the customer service team internally, please email info@shanti.world.

Rated 5 out of 5 stars

I like the ethics about this shampoo

I like the ethics about this shampoo. I’m using the hydrating.After only two wash’s I’ve noticed my hair is softer and looks better. I will definitely stay with Shanti.. 😊😊

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve used Aveda for years but it was…

I’ve used Aveda for years but it was getting really pricey. I saw this on instagram and thought I’d give it a go. Just received my second set - I’m using the hydrating one - it’s brilliant. I will be keeping with it now!

May 19, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look