Shapehat Reviews 

54
•
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I came across Rosebud hats on Facebook. They are so unique and so beautiful. Communication with Rosebud was easy. My order process and delivery were smooth and fast. Highly recommend!

Rated 5 out of 5 stars

I have been wearing Rosebud hats for nearly 10 years, the quality and excellence has never waived. Every hat is brilliantly designed and made with excellence. I'm looking forward to my next order.

Rated 1 out of 5 stars

Bought a cowboy hat. Looks like a costume hat from a $1 store. Total scam. The hat does not remotely resemble the cowboy hats pictured. Total robbery. I really don't want anyone else to be scamme... See more

Rated 1 out of 5 stars

Don’t be silly like me and order off this scammers website! After doing my research online and finding all these reviews of others that had been scammed I feel so stupid. They pose as a USA company ye... See more


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2.9

Average

TrustScore 3 out of 5

54 reviews

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2.9

All reviews

(54)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

A customer for nearly 10 years

I have been wearing Rosebud hats for nearly 10 years, the quality and excellence has never waived. Every hat is brilliantly designed and made with excellence. I'm looking forward to my next order.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM! DO NOT BUY

SCAM! Do not purchase from this company, I wish I looked further into the company beyond their own reviews and social media.

1. Although a hat arrived, it arrived in a thin, cheap, aliexpress-style bag with a damaged hat inside. On the website, they advertise that all hats are shipped in boxes.

2. the hat arrived misshapen, crushed and looked nothing like the photos.

3. Both the hat and the plastic bag were covered in chinese labels, despite ordering a "handmade" item.

4. The item was shipped to me from Sydney (3 hrs from my location) not vancouver as the online tracking disclosed - despite the weeks of waiting that I believed was due to coming internationally. The chinese on the hat plastic actually has a manufacturing date AFTER it was allegedly shipped from vancouver. Also, it was shipped to me by a random Chinese man, not a company of any kind.

5. The materials in the listing for the hat was not the same as the material on the hat that arrived. My 30x beaver fur was very clearly (and labelled as such) polyester. The leather sweatband? satin tape...

6. The customer service sends you to file your paypal dispute with a fake scam email address that was just paypal@(random letters), trying to confuse purchasers wanting their money back.

7. The company is actually Loyaawqdsl Tec Co.Ltd, which has thousands of similar negative/ scam watch reviews!

I had to file a dispute with paypal and thankfully got a full refund but please be careful and do not buy anything from this company.

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Scan scam scam

Scan scam scam. Everything about this company is a shame. The quality of the hat is hot garbage. The website says it's shipped in a box, mine was a basic bag and came absolutely destroyed. The shipping information provided was a shame to make.it.look like it shipped from the US, but once I Peel away the labels everything is in Chinese.

I wish I found the other review before I made my order.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID SHAPEHAT.COM

AVOID THIS STORE. Worst experience. Took almost six weeks to deliver the products ordered. Packaging was so bad that it came in bad shape. Worst the products delivered were not in the size in which they were ordered. Shapehat refused to acknowledge and suggested to pay 18 USD. Totally unacceptable. Those guys are crooks.

July 6, 2024
Unprompted review
Rated 1 out of 5 stars

Can I give less than one star???

Can I give less than one star???
Advertised beautifully blocked hats.
Shipped hats in plastic bags with no protection to preserve shape (ironic) of hats.
I will look for a way to send photos of what I received. Two mashed hats. Shapehat offered me $10 and I can keep the hats. I requested a full refund and shipping labels so I can return the hats.
Never again.

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

This brand is a scam and even worse…

This brand is a scam and even worse than Temu. It’s made and ships from China which takes more than a month to deliver. I had the worst experience with it. I ordered a hat from the company and the hat I got in real is different style than that in the pictures.
After contacting the customer service they said they will refund me $5 I was like wth and I told them I need a return label sent to me so I can ship it back and want a full return. After two days they replied again saying they will pay me $10 as a refund and I said no way and next day they said $15 bucks. I have photo evident of the emails they sent me.
I mean are they serious???

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

SAVE YOURSELF your money SHAPEHAT BAD

SAVE YOURSELF and your money. The hat I ordered was nothing like the picture or description, it was more like a kids pirate party hat. Came in two plastic bags, took 3.5 weeks to get to me (from China, depsite them saying they are ALL AMERICAN) and refused to give me my noney back without having to jump through hoops at their discretion. They offered me a $4 refund!! More than anything, I was so excited to get the hat and sad that they run a business like this. I cannot stress enought to buyers, DO NOT BUY FROM SHAPEHAT

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy their products

Don't buy their products! They're cheap Chinese crap and are shipped from China and aren't even boxed. They arrive out of shape and ruined and they offer you $5 credit and won't accept their items back

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy

Pice of .... sent to sweden in a f....n plastikbag with just a ballon inside to protect the shape....... 75$ with expresshipment took 1.5 month to receive, dont buy from shapehat

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scam on all levels

Hats are not as described as on website like leather sweat band and silk line didn’t come with anything. They sent incorrect colour and would not exchange for correct. Shipping information that I received stated was coming for u.s.a but came straight from china. Package in a bag with no support. Customer service offered me $10 refund but if wanted a full would have to ship all back at own expense that would have cost more than a hat did

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a cowboy hat

Bought a cowboy hat. Looks like a costume hat from a $1 store. Total scam. The hat does not remotely resemble the cowboy hats pictured. Total robbery. I really don't want anyone else to be scammed. Pictures in advertising look legit, product you receive is absolutely ridiculous looking.

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible hats

Horrible hats! The cheapest hats in ever saw!! And it took months to get them. Beware! Don't buy!

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 2 hats

Ordered 2 hats. One recieved was nothing like the one I ordered , was crushed in transit , poor quality felt .
The second was completely crushed and out of shape . Don’t buy from this supposedly American site .

May 3, 2024
Unprompted review

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