shapemilano Reviews 

3
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TrustScore 4 out of 5

4.0

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Shapemilano porta gli articoli di lusso che hai sempre sognato ad un prezzo finalmente accessibile. Scordati i prezzi folli delle buotique, spendere migliaia di euro per gli articoli che ti piacciono, qua trovi gli stessi articoli al loro costo reale. Finalmente puoi indossare gli articoli che hai sempre voluto, non copie o qualcosa di simile, e senza andare a spendere inutilmente più del dovuto hai tutti gli articoli che veramente ti meriti. Puoi pagare anche a rate almeno prima ti arriva il tuo ordine, e poi con calma lo paghi. Ma come facciamo a garantire i prezzi più bassi sul mercato e vendere a prezzi completamente differenti dalle boutique nonostante l’articolo sia lo stesso? Semplice, trattiamo il second hand, ma non quello che si intende solitamente, selezioniamo ogni nostro capo lo proponiamo solo quando è nuovo, o in condizioni pari al nuovo quando ve lo segnaliamo. Garantiamo il prezzo più basso sul mercato, quindi, se trovi un nostro articolo, ad un prezzo inferiore sul nostro sito, ci contatti e ti rimborsiamo la differenza. E se non sei soddisfatto? Hai 60 giorni per pensarci, e se non lo sei, ci rispedisci l’ordine gratuitamente e ti rimborsiamo l’intero importo. Questo è quello che è shapemilano, nato dall’esigenza di far diventare il lusso finalmente accessibile.


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4.0

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TrustScore 4 out of 5

3 reviews

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4.0

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Rated 5 out of 5 stars

Best service in a long time

Words cannot express how grateful I am for the outstanding service I received from Shapemilano.

For my wife's 30th birthday, I wanted to surprise her with a pair of Christian Louboutin heels. The only question was which size to choose. We were unsure between size 39 and 39.5. After discussing the options with Shapemilano, she advised me to order the 39.5 and kindly agreed to temporarily reserve the size 39 for us, just in case.

As we live in the Netherlands, it took a little while for the shoes to arrive. As it turned out, the size 39.5 was slightly too large.

I immediately contacted Shapemilano, and she kept her promise. The size 39 had indeed been set aside for us, so we were able to purchase that pair and return the original one.

The fact that this agreement was honored is, by itself, exceptional customer service and something that has become increasingly rare nowadays. Beyond that, the shipping, return process, refund, and communication throughout the entire process were absolutely flawless.

Thank you, Shapemilano, for helping make my wife's 30th birthday truly unforgettable.

Kind regards,

Henk

July 17, 2026
Unprompted review
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