Shared Earth Reviews 123

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique designs, and the fact that they are responsibly sourced. Many people highlight the efficient ordering process and the user-friendly website, making it easy to find and purchase items. The delivery service is frequently commended for its speed and the careful, often plastic-free, packaging that ensures items arrive safely and intact. Consumers are particularly impressed with the variety of gifts and personal items available, noting their beauty and craftsmanship. Some people also mentioned the competitive pricing and good value for money.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the items as well-made,... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently pleased with the high quality... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering online, the... See more

Website

Reviewers highlight positive aspects of the website. Customers consistently praise the website for being easy... See more

Based on these reviews

Rated 5 out of 5 stars

I bought a beautiful hand carved, soap stone chess set for my daughter. Despite it being very well packaged and arriving free post the following day, one of the pieces was chipped. I sent a photo in a... See more

Company replied

Rated 5 out of 5 stars

I visited the Shared Earth shop in Liverpool while visiting my daughter at university. An absolutely amazing shop with so many beautiful items. Highly recommend a visit to this friendly and eco friend... See more

Company replied

Rated 5 out of 5 stars

An internet search some years ago landed me on Shared Earth’s website, where I discovered one of the things I could reduce sharing is plastic. No longer is my bathroom full of plastic shampoo and show... See more

Company replied

Rated 5 out of 5 stars

Fab ethically produced product (material string of birds), excellent value for money, prompt dispatch and delivery. Will buy from this company again abd definitely recommend. Amendment: oops, wrong... See more

Company replied


Company details

  1. Gift Shop
  2. Fair Trade Organization

Written by the company

Shared Earth sells Fair Trade, recycled, eco-friendly and ethical products. Our mission is to tackle the climate crisis and create a fairer, more sustainable world. We are a WFTO (World Fair Trade Organisation) member, and our performance is monitored regularly against the Ten Principles set by WFTO for Fair Trade organisations. Shared Earth began as a small shop in York in 1986. Jeremy Piercy, founder and Managing Director, travelled to India after leaving school and wanted to do something to help redress the imbalance of wealth in the world, work together with people from different cultures, and at the same time earn a living. Fair Trade was the obvious answer and the original shop contained a wide mix of products from Asia, Africa and South America. Shared Earth now imports its own unique home and giftware, jewellery, fashion accessories, wood, ceramics, paper, soapstone and kids ranges making us the largest retailer and wholesaler of Fair Trade products in the UK. Our policy is to provide quality, design-led products, not just to those who are already aware of Fair Trade principles. With Fair Trade sales showing no sign of slowing, more and more employment is being provided for artisans in developing countries, many of who would otherwise be out of work. At a time when global conflict seems also on the increase, Shared Earth's partnerships with producers are an invaluable way of building bridges, showing that people can work together for mutual benefit, no matter what their race, religion or culture.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, stunning piece, 110% satisfied , thank you 👍🏴󠁧󠁢󠁷󠁬󠁳󠁿.

April 10, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your review, Bedwyr! - Kai :)

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Rated 5 out of 5 stars

A real gem of a shop. Buying while supporting others in our world.

I visited the Shared Earth shop in Liverpool while visiting my daughter at university. An absolutely amazing shop with so many beautiful items. Highly recommend a visit to this friendly and eco friendly diamond of a shop. Unique items to buy for presents as well as for yourself or your home. I also used the ordering service- fast and efficient. Cushion covers from India just delightful.

April 9, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your wonderful review, Angela! It's good to hear you've been able to visit one of our treasure trove shops in person! - Kai :)

Rated 5 out of 5 stars

Shared Earth team are real stars

Communication from Shared Earth team was excellent. A problem with one item was resolved with compassion and kindness which gives even more reason to support this company in the future. Ethical in sourcing through to customer experience after purchasing goods. I recommend highly the refreshing, honest and ethical stance that Shared Earth take. Recommend for gifts and everyday items alike.

April 10, 2026
Unprompted review
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Reply from Shared Earth

Thank you for such a lovely review, and I'm so glad we could help you sort out the issue with your order - we want to make sure everything is just right! - Kai :)

Rated 5 out of 5 stars

Gorgeous products and amazing customer service

I had been admiring the mirrors on the website for months as we were preparing to move into a new home. I really love the colourful quirky designs. For mother's day I was gifted a rainbow one from shared earth and this time my children helped to choose one for the new downstairs toilet. They chose the turtle and the sparkle in the tiles is absolutely beautiful. Ordering was a very easy process and the mirror was delivered in less than 3 days and beautifully packaged to ensure it arrived safely. It makes me smile whenever I see it.

April 12, 2026
Unprompted review
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Reply from Shared Earth

Thank you for the lovely review, H! Glad to hear you're a fan of our mosaic mirrors, they're one of my faves! I hope they'll bring a sense of joy to your new home - Kai :)

Rated 5 out of 5 stars

I would recommend

Ordered a lemur apron as a gift for a friend. It is a great fun item and well made. Service was fast and efficient. I would recommend this company

April 11, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your review, Jane! I hope your friend is as pleased with the apron as you are! - Kai :)

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Rated 5 out of 5 stars

Excellent online service

Excellent online service; I discovered the store visiting York last year & fell in love with their fantastic array of ethical & enviromentaly friendly gift ideas & homewares.
I especially love their candles! I use them for meditation & yoga aids: many of their products are avaliable to buy online & are shipped promptly with tracking & excellent customer service.

April 3, 2026
Unprompted review
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Reply from Shared Earth

Thank you for the 5* review, Marion! Glad to hear you're a fan of our candle range and great to hear you've managed to visit in person too! - Kai :)

Rated 5 out of 5 stars

Very pleased with this bread basket

Very pleased with this bread basket, it was a present and well received. Good communication, shipping etc.

April 10, 2026
Unprompted review
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Reply from Shared Earth

So glad to hear you're happy with your bread warmer, J! - Kai :)

Rated 5 out of 5 stars

Easy to use website full of interesting…

Easy to use website full of interesting items. Excellent communication and tracking of order. Items very well packed and arrived quickly. Recommended.

April 8, 2026
Unprompted review
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Reply from Shared Earth

Thank you for you review, Paul! - Kai :)

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Rated 5 out of 5 stars

Beautiful hand carved chess set

I bought a beautiful hand carved, soap stone chess set for my daughter. Despite it being very well packaged and arriving free post the following day, one of the pieces was chipped. I sent a photo in an email and was contacted by Kai at a Shared Earth immediately. He arranged for a replacement piece to be sent the following day. I cannot fault their excellent customer service and Kai was really lovely in his correspondence. I will definitely be buying from them again.

April 1, 2026
Unprompted review
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Reply from Shared Earth

Thank you so much for your lovely review, Cara. I'm so glad I could help put the issue with the chesspiece to rights! I look forward to having you shop with us again in the future! - Kai :)

Rated 5 out of 5 stars

Lovely people

After many searches involving even A.I. besides search engines I was able to find what I needed at Shared Earth. They were so understanding that they managed to get my item shipped even though it wasn't an usual shipping destination.
The item itself was exactly what I needed and it was shipped well protect so it arrived well.
And everybody the was full of empathy and kindness.

March 25, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your wonderful review, Andrei! It's been a pleasure to help you locate the frame you needed! - Kai :)

Rated 5 out of 5 stars

Super customer service

Good communication from the company and the speed of processing the order. My 2 purchases are perfect - more people need to know about you.

March 31, 2026
Unprompted review
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Reply from Shared Earth

Thank you, Carole! We're glad to hear your happy with your orders, hope you reccommend us to your friends! - Kai :)

Rated 5 out of 5 stars

I am lucky enough to live near a shop…

I am lucky enough to live near a shop but if I’m making a big order I will have it delivered. Communication is fantastic, orders are delivered really quickly, always very carefully packaged and fabulous quality at a great price. I honestly can’t fault this shop or the staff.

April 2, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your review, Carole! We're privileged to have such a lovely customer! - Kai :)

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Rated 5 out of 5 stars

Excellent

Excellent product and quick delivery. For the price, I didn’t expect something so well-made. Daughter very pleased.

March 29, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your review Paula, glad your daughter likes it! - Kai :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. All my queries were dealt with very professionally and quickly. Delivery was prompt. Goods well packaged and china is just stunning. Hope to keep buying from Shared Earth as I support their ethics.

March 31, 2026
Unprompted review
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Reply from Shared Earth

Thank you for the lovely review, Mary! I'm so glad we could get you sorted with your rainbow crockery! We look forward to your next order! - Kai :)

Rated 5 out of 5 stars

Pretty, eco friendly treasures

I usually pop by the York shop when I’m in town because they always sell pretty, eco friendly treasures. I saw a few items I really liked but they didn’t have a specific colour on display so I asked the people at the counter if there was any in stock. They were kind and friendly and whilst there wasn’t any in stock, they told me to try their online shop. The online shop was easy to navigate and once I placed my order I expected it to arrive a few days later, but it came the next day. Very nice shop and I would highly recommend it!

March 21, 2026
Unprompted review
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Reply from Shared Earth

Thank you Charlotte for your review, good to know you're also a fan of our York shop! Glad we could get your order to you nice and quickly! - Kai :)

Rated 5 out of 5 stars

Superb customer service & products

Although not a giant company with vast amounts of stock, the excellent quality of the products and the truly exceptional customer service have made them my new favourites.

I ordered an item, but was quickly and caringly informed it was out of stock.
They not not kept me informed but took the time to find a perfect alternative item and helpfully provide a link for it.

Once ordered the item arrived incredibly quickly and was the most securely and thoughtfully packaged item I've ever received.

The customer service and care really is so beyond any other company, you can tell every order genuinely matters to them.

I very very highly recommend Shared Earth, they are phenomenal!

March 21, 2026
Unprompted review
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Reply from Shared Earth

Thank you Matt for such a lovely and kind review, we really do value every order and every customer and do our absolute best to make sure everyone is happy with our customer service and our products! - Kai :)

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Rated 5 out of 5 stars

Fantastic products and service.

Communication was excellent. They were quick to let me know that something wasn’t in stock before sending out my order, so I was able to choose something else instead. Shipping was also very quick. The products themselves are absolutely gorgeous. I ordered some jute bags, an incense burner, a purse and some fragrance. All fantastic. Love the shop itself but live far away so had to order online. Will definitely use this service again.

March 6, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your kind review, K.C.! It's good to hear you're a fan of our shops too, and hope you can visit again some day! - Kai :)

Rated 5 out of 5 stars

Great company

Great company, I’ve bought quite a few items from them. The last order arrived the day after I ordered! Love the items I have received.

February 16, 2026
Unprompted review
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Reply from Shared Earth

Thank you for your review and your continued custom, Yvonne! - Kai :)

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