Sharenow closes down in Denmark and then sends me this marketing message today "We haven't seen you around in a while and we would love to see you hitting the road again. Whether for a weekend trip or... See more
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Thinking about contacting the customer support? Expect to wait around two weeks, just to receive a standard answer with referral to the T&C, Just another red flag that this company simply does not car... See more
I have rented a car with an empty Benzin tank. I had refueled the car (self-service) and paid with a bank card. I have provided a bank statement to refund the cost of gasoline. But got refuse.... See more
There are never any cars in the center of Lyngby. There are however 12 available cars at the student dorms outside of Lyngby. The problem is that the majority of the people who needs to use it are... See more
SHARENOW - NON EXISTENT CUSTOMER SERVICE
I have used sharenow (ex drivenow) for 3 years. The first time I had a problem which required customer service intervention was 3 weeks ago. I sent a message to customer service querying an invoice. I received the standard e mail back saying they are experiencing a delay and they will get back to me within 7 days. 3 weeks later, 3 calls to their call center and I have no resolution. they have not even responded to the original e mail. The call center says I need to have patience and somebody will get back to me yet in the interim I am still being sent letters of demand. Shockingly bad after service. Its a great product provided you never have to deal with customer care.
Good luck if you decide to use them
July 6, 2021
Unprompted review
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Very poor customer service
Very poor customer service. Rude, unhelpful, arrogant. I have had to call them many times due to problems with the service.
January 27, 2021
Unprompted review
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