Shark Duo Clean UK Reviews 

136
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I have had the shark duo clean corded stick vacuum for 5 years and cannot stand it any longer. It is the worst most useless annoying vacuum I’ve ever had. It does not pick up properly. Every 5 mins I... See more

Rated 1 out of 5 stars

Mine is brand new - the plug-in version which I thought would be more reliable. I read all instructions . It’s terrible on carpets ! We can’t use it . I’ve lowered suction, and as it’s new, there are... See more

Rated 1 out of 5 stars

Used the cordless version about twice before the front roller inexplicably stopped spinning, had the whole thing apart, but to no avail. So now it just creates friction across the floor. To clip and u... See more

Rated 1 out of 5 stars

What dipstick thought it would be a good idea to route the power to the brush via a conduit within the suction tube? Yes, it's got a deliberate built-in obstruction, with the result that no debris get... See more

Company details

  1. Appliance Store

Written by the company

Sharkduoclean.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quickly gaining popularity in the UK, having already earned a dedicated following in the USA. Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect Shark for you and your home…


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1.4

Bad

TrustScore 1.5 out of 5

136 reviews

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1.4

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(136)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

My daughter bought this as a gift

My daughter bought this as a gift. I’ve always had Dyson makes. This was a big mistake and a waste of good money. The machine has never been stable falls over. Light to manoeuvre but the overall a bad design. The floor head has plastic part in which the wand sits. This has broken. £70 for a replacement.Apparently not covered in the 5 years guarantee so I’ve not bothered to ring although I’m well in the guarantee period. Will not purchase another. Will go back to Dyson, They will cover most parts in their 5 year warranty

May 25, 2023
Unprompted review
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Rated 1 out of 5 stars

Not very good

Like so many others , the thing does not pick up I have just bought new filters etc ,to see if that makes any difference, while awaiting these parts l have used my nilfisk work hoover bloody great hoover just maybe a bit to big for a house but still better than that shark duo .

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

The Shark Duo Clean doesn’t work

The Shark Duo Clean doesn’t work. It’s an absolute load of rubbish. I keep the filters very clean I empty and clean after every use. When I’ve used it I sweep the floor with a brush and it’s just like I haven’t vacuumed at all. On a carpets it’s also useless. The simplest of tiny bits of fluff etc remain on the carpet. SHARK IS A CON. DON’T BUY IT.

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Like so many other reviewers

Like so many other reviewers, I find myself spending more time taking it apart to unclog, than I do vacuuming the floors. Very seldom is the main dust receptacle full but the tube and the brush head clog up and the whole unit has to be stripped down.
Apart from this, after a few minutes of use, it starts flashing and stops working until you set it aside for a few minutes. This repeats itself again and again until finally, the job is done.
A complete waste of money but what to replace it with?

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

Used four times

Used four times , red light flashing , brush not turning , brush nor clogged up , mainly hardwood floors and just the two of us .
Looks great but like so many products it’s poor quality.
We bought this to run along side a cordless Miele that holds charge for 10 minutes before it dies and only £500.
If anyone could recommend any make that is reliable please let me know before I revert to a brush and shovel .

January 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Poor

The Shark Duoclean is the worst hoover I have owned. It broke after 18 months. In that time the terrible design has injured my elbow. It is so unergonomic. It’s just so poor. One star is one too many…..

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. Bought the duoclean powerfins with the flexihose 10 months ago. The flexihose has jammed and cannot be repaired. I have tried to purchase a replacement wand from shark but for at least the past 6 weeks they have been out of stock. I called shark and was told that as I had not registered the cleaner it was not under guarantee. The same problem happened to my son’s cleaner, same model. He still had his receipt so shark sent him a replacement wand despite the website stating they were out of stock. Will never buy or recommend a shark again.

October 19, 2022
Unprompted review
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Rated 5 out of 5 stars

Shark Classic Anti Hair Wrap Upright…

Shark Classic Anti Hair Wrap Upright Pet Vacuum NZ801UKT
Thought I'd wait 6 months before posting a review for this Shark Vacuum.
I see lots of negative reviews for this company’s products however, I can only speak about my experience.
I'm in my late 50's and I have three dogs (all long haired!), so when it comes to vacuums, I think I know a thing or two, having purchased just about every brand and type of unit on the market over the years. A few months ago we decided to give up on the unit we had, which I might add was a very expensive vacuum from a brand that rhymes with 'Byson', we ditched it because it didn’t live up to the hype and like most vacuums it worked great out of the box for about 6 weeks (one advantage is that it was uber light in weight).
So, having scanned the marketplace again and in a last-ditch attempt to get something that would pull dog hairs out of deep carpets without clogging the roller and internal parts every time we used it, I decided to go for a brand I'd never used before.
So, I jumped in and purchased this unit having read all the spin on how great it is and how it does not lose suction and how the roller is tangle free etc, etc... (All of the manufacturers make this claim!). To my amazement and delight, we are 6 months on, and this vacuum is as good today as it was when I took it out of the box!! incredible unit and I could not be happier, especially after all of my years of searching for a half decent unit!!
One slight (very slight) criticism is that its marginally heavier than our previous vacuum (by Mr Byson!)... but you don’t have to be a gym bunny to be able to push it around the house!
So, for me its a big thank you and a 5 star recommendation to Shark for this great bit of kit.

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

Worst hoover ever

Worst hoover ever, bad design poor suction, impossible to clean, 13 months in and failed keeps cutting out...avoid at all costs.

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

SHARKS! BUY DYSON INSTEAD!!

£69.99 for a new head is a rip off! The hose inside head is punctured due to it constantly blocking up and the poor design gets worse because you can't take it apart, my first shark and my last!! Would rather put the £69 towards a Dyson than give these sharks more money!

November 11, 2022
Unprompted review
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Rated 2 out of 5 stars

Replacement head

My husband purchased this product from Argos.After only 10 MONTHS the vaccuum head stopped working,(for a product worth £400(I got it for half price)I would have expected it to last longer!)unfortunately I could not find the receipt but Shark customer service said Argos hold purchases for 6 years,excellent I thought,but as it wasn't paid for with a card,no luck(even though I knew the time and date of purchase!)I have,reluctantly,purchased a new head,which is working fine at the moment,but if this stops working I will not purchase a shark again,as I'm not that impressed with the suction either!The only reason I bought a replacement head was because it was cheaper then a new hoover!

November 5, 2022
Unprompted review
Rated 1 out of 5 stars

After a few months of use and a regular…

After a few months of use and a regular routine of wiping and cleaning the duo clean looks disgustingly filthy. I can not be the only person finding the 1Z201UK impossible to keep clean. As the main brush is not removable it makes a deep clean impossible .I am wondering If the whole head can be submerged in soapy water . .anyone had a go ?I must add that the suction is good and it is the design of the main head attachment that makes it impossible to clean that was the point of my review .

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

What's not to like?

Two batteries, light and easy to manoeuvre, looks the business what's not to like? Principally the fact that, even straight out of the box, the suction is so weak that even if you lift the machine so that the brush end is facing the ceiling every time you pick up a tiny amount of dirt said dirt comes tumbling back out the moment you return to the cleaning position. This is the model that has the revolutionary detangling mechanism so that long hairs will not get wrapped round the brush. True, long hairs do not get wrapped round the brush because there is virtually no suction to lift the hairs from the floor. I note that I am by no means not alone in finding this cleaner does not fully meet the description - it is cordless but there is little or no vacuum and it does not clean.

March 23, 2022
Unprompted review
Rated 1 out of 5 stars

I purchased a shark duo clean cordless…

I purchased a shark duo clean cordless vacuum in July , when I used the vacuum this morning the wand that allows it to fold up when not in use no longer works. I called shark as the vacuum is only a few months old and is still under guarantee. The person I spoke to told me that the part was out of stock and I should call Argos to see if they had a part. That is not how it works it is up to shark to replace the faulty part I am sure. She then told me that I had not set up a guarantee online although she could tell me I had bought it from Argos. To sum it up she says that they do not have the part in stock and I should call back next week . I am so angry after spending nearly £300.00 on a hoover for it to give up within weeks and in my eyes Shark have not fulfilled their guarantee. I still have my email from Argos thank goodness which is my receipt for buying said hoover. But I will never deal with Shark again.

October 23, 2022
Unprompted review
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Rated 1 out of 5 stars

Im my experience was very excited to…

Im my experience was very excited to get it after watching all the advertising but wow biggest mistake I made I have to take apart event time I use it as It gets blocked and is not worth the money we paid .
Now I have to my old miel plug in hover 😡😡😡
Mrs Janis McDonald
Cornwall

October 9, 2022
Unprompted review
Rated 1 out of 5 stars

Useless

Useless. If u have dogs or plants in your house and maybe embark on the occasional DIY project, this useless pile of junk will clog and fail you every day from the day you bought it. Just bought a titan wet dry vac for £40 and even though its cheap feeling, it is approximately 526 times better! (Yes I carefully calculated this score). Don't buy a Shark.

September 18, 2022
Unprompted review
Rated 1 out of 5 stars

Wouldn’t recommend

Suction is great, I don’t seem to have the problems a lot of others do but I have to pull it apart every time I want to use it as it gets blocked left right and centre. Have gone back to my low maintenance Henry.

September 18, 2022
Unprompted review

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