Price was good, delivery was somehow fast. I felt that I knew was all the time, so the communication was good. I have not tested it but so far so good. In the Spanish translation you use one word that... See more
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See what reviewers are saying
Had an issue with a noisy motor on my 2 1/2 year old shark cordless. Phoned customer service and after the usual checks, a replacement motor was sent within 24 hours, all under warranty. Fitted and va... See more
I was very pleased when I saw the promotion on Shark Power Detect and bought it without second thoughts. Always buy from d official website!
Outstanding customer service from SharkNinja Germany. I had two issues — a return on a Ninja Woodfire pizza oven and a defect claim on my Ninja ES601 espresso machine — and both were resolved quickl... See more
4.6
Excellent
33K reviews
Asks customers to review
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Very good quality
Very good quality, this is only for someone knowing how to use stainless steel pans. The thickness of it is very good and I'm very satisfied with the quality.
November 30, 2025
Highly recommended
Highly recommended.
The Airfyer is really great, delivery was very fast.
November 29, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I didn't receive my order and no money…
I didn't receive my order and no money back so far
November 29, 2025
Reply from SharkNinja DE
Hello Marta,
Thank you for your review.
We are very sorry to hear that you have not received your order and have not received a refund yet.
This is not the level of service we aim to provide, and we apologize for the inconvenience caused.
Please contact us using the link below so we can assist you as quickly as possible:
https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt
Kind regards,
Ninja Kitchen DE
Super nice Coffee Maschine thank you…
Super nice Coffee Maschine thank you very much
November 26, 2025
Good machine
November 26, 2025
Quick delivery
March 17, 2025
Delivered in time, duly packed
November 25, 2025
Amazing product
Fast delivery
Easy to order
Amazing product that delivers as stated
10/10 would recommend to friends and family
November 23, 2025
Great products and great customer…
Great products and great customer service (also speaking in English , although based in Germany). I bought robotic vaccum cleaner and although get broken , Shark immediatelly sent new product as replacement .
November 23, 2025
I bought a Speedi and loved it from day…
I bought a Speedi and loved it from day one! thank you!
November 12, 2025
Excellent communication during the…
Excellent communication during the whole order process. Speed delivery too.
The product is very good. We ordered the knife set and we are very satisfied.
November 19, 2025
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