DO NOT BUY the owner of this product is extremely antisemitic and hates Jews! Very unfortunate I discovered this after purchasing one of their products
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I had one of the massage guns and was very happy with the product, until it stopped working. So I contacted their support team and received an email asking me to post it back where it would be repai... See more
Ordered and paid for the massage gun, no sign or communication of the product and only upon chasing was told that the delivery company had ‘lost’ my purchase. Appreciate things are difficult right now... See more
Company replied
Item is great, good quality materials, husband enjoys using it after his extensive training. The only criticism we have is that once you you are using it on a higher setting you cannot go to a lowe... See more
Company replied
Company details
Written by the company
Engineered to the highest standards, using breakthrough science and technology – Shavron is transforming the way you train, recover and perform. Our carefully engineered products are designed to help you reach and maintain peak performance wherever you are. Our Shavron Massage Gun has an award-winning design, we have been featured in articles from Women's Health, Esquire, Mens Health and more top tier media.
Contact info
71-75 Shelton Street, WC2H 9JQ , London , United Kingdom
- support@shavron.co.uk
- shavronproducts.com
2.2
Poor
40 reviews
No history of asking for reviews
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Antisemitism espousing company!
DO NOT BUY the owner of this product is extremely antisemitic and hates Jews! Very unfortunate I discovered this after purchasing one of their products
October 7, 2024
Unprompted review
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No response from customer service...
I had one of the massage guns and was very happy with the product, until it stopped working. So I contacted their support team and received an email asking me to post it back where it would be repaired or replaced under the warranty.
However, that was over 4 months ago and I haven't heard back from them since. No one is responding to my emails and there is no number to call on the website.
This is incredibly frustrating - especially as the product costs over £200.
August 5, 2022
Unprompted review
Best Massage Gun The Market
Love this product, I've used a 'physio therapist grade' massage gun before and this is so much better. The various attachments to suit needs along with the ergonomic feel on the gun itself is 2nd to none. Highly recommended!
May 2, 2022
Reply from Shavron Products
Hello Edward,
Thank you for your kind words! Feedback like this makes our day 😄
Kind regards,
Team at Shavron.
I bought this product because my friend…
I bought this product because my friend has this product and everytime i go visit her, i use it and it helps to take all my tension from my tired muscles.
April 9, 2022
Reply from Shavron Products
Thank you so much for your kind review!
It makes us happy knowing that it works well for you!
Kindest regards,
Team at Shavron.
Great massager
Great massager - comes with a load of different attachments and has a good range of speeds. I particularly like the prong head which I’ve used on my back to get out some really tight knots that have been there for nearly year. Also use it to activate my back before rugby which has worked a dream. Would hugely recommend!
December 31, 2021
Unprompted review
Reply from Shavron Products
Hello Josh!
Thank you for your kind words.
We hope it makes your rugby performance better.
Kindest regards,
Team at Shavron.
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Amazing service
Amazing service , fast to respond.
I had an issue with my device and they refunded me straight away so I could purchase a new device from them.
Excellent company, great massage gun, thank you!
October 26, 2021
Reply from Shavron Products
Hello Scott,
Thank you for your kind words!
Wishing you a lovely year - glad that you are able to recover again with your shavron massage gun.
Kindest and warmest regards,
Mia Estella,
Head of Support.
Very professional and prompt customer…
Very professional and prompt customer service to back up a great product.
October 19, 2021
Reply from Shavron Products
Hello Jay,
Thanks for your kind review!
Its been a hard year for our business but reviews like yours help us a lot!
Greatly appreciate it.
Kindest and warmest regards,
Mia Estella,
Head of Support.
When my Shavron massager just stopped…
When my Shavron massager just stopped working I was most disappointed as the Shavron was brilliant for my back problems and gave me a lot of relief.
I contacted Shavron and with my 10 year guarantee they were happy to refund me or exchange for a new one.
I now have my new Shavron which I have really missed. I highly recommend the Shavron and can say the customer service I received was 5 star. The Shavron is worth every penny.
October 7, 2021
Reply from Shavron Products
Hello Sharon!
Thank you very much for your kind words,
I am happy that you are able to recover with your shavron massage gun again!
Wishing you all the best!
Kindest and warmest regards,
Mia Estella,
Head of Support.
Exceptional customer services
Exceptional customer services, product and guarantee. 10 year warranty speaks volumes on their confidence in their product.
September 27, 2021
Reply from Shavron Products
Hello Liam!
Thank you very much for your kind review - it was a pleasure to assist you.
Wishing you all the best with your new product.
Kindest and warmest regards,
Mia Estella,
Head of Support.
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Reply from Shavron Products
Hello Rahul!
Fantastic, glad that the family all like it! We should have a restock soon!
Kindest regards,
Mia Estella,
Head of Support.
Reply from Shavron Products
Hello Shane!
We are delighted that you are impressed by the product!
Kindest regards,
Mia Estella,
Head of Support.
Reply from Shavron Products
Hello Guy!
We greatly appreciate the review!
Kindest regards,
Mia Estella,
Head of Support.
Amazing product
Amazing product, amazing company...
It’s a rarity these days to find a company willing to help you out and offer superb customer service!
These guys are the real deal.
February 27, 2021
Reply from Shavron Products
Hello Joe,
Thank you for taking the time to submit a review, customer service is are utmost priority, and we are here for you always.
Take care and stay safe!
Kindest regards,
Mia Estella,
Head of Support.
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Thrilled with my choice
Thrilled with my choice! Superb quality, hands down the best out there...
February 27, 2021
Reply from Shavron Products
Hello Eddy,
Thank you for taking the time to submit a review, we hope that you shop with us soon!
Take care and stay safe!
Kindest regards,
Mia Estella,
Head of Support.
Brilliant, very happy!
Originally purchased via Amazon, got another through the online store, simply incredible. Have recommended to all family and friends!
February 27, 2021
Reply from Shavron Products
Hello Jamie,
Thank you for taking the time to submit a review and for your purchase. We are very happy by your kind words!
Take care and stay safe!
Kindest regards,
Mia Estella,
Head of Support.
Easy to use
Easy to use, helps relax tense muscles with a variety of speeds and different attachments. Great help with my sciatica.
February 15, 2021
Reply from Shavron Products
Dear customer,
Thank you very much for your review, we are pleased to that it is helping with your sciatica.
Wishing you all the best, stay safe!
Kindest regards,
Mia Estella,
Head of Support.
Missing Product
Ordered and paid for the massage gun, no sign or communication of the product and only upon chasing was told that the delivery company had ‘lost’ my purchase. Appreciate things are difficult right now but for £200 I’d expect better comms.
January 28, 2021
Reply from Shavron Products
Hello Patrick,
A refund was immediately reimbursed to your account after our third-party logistics provider DPD lost your item and cancelled the order due to no stock available. We are very sorry - this could happen to any company, unfortunately it happened to be us. Rest assured we dealt with your matter promptly as we always do with our customers.
Wishing you all the best during these hard times.
Kindest regards,
Team at Shavron.
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Ordered a item sent to wrong address…
Ordered a item sent to wrong address but got my money back so OK in end
January 13, 2021
Reply from Shavron Products
Hello Chris,
We are very sorry for this event, and hope you accept our refund.
The product arrived at the address where you originally ordered it to, but the fulfilment centre wasn't able to change the delivery to your new address as the item had already been processed.
This is a learning curve for us and we won't make the mistake again.
Wishing you a happy new year.
Kindest regards,
Mia Estella,
Team at Shavron.
Fantastic!
Fantastic customer service and a great product. Really happy with the purchase and works so well!
January 12, 2021
Reply from Shavron Products
Hello Ruth!
Thank you very much for your kind words, wishing you a very happy new year!
Kindest regards,
Mia Estella,
Head of Support,
Shavron Products.
Very quick delivery over Christmas…
Very quick delivery over Christmas period.
Gun works as expected.
January 12, 2021
Reply from Shavron Products
Hello Kevin,
Thank you very much for your kind review!
Happy new year!
Kindest regards,
Mia Estella,
Head of Support,
Shavron Products.
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