Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the material and designs of the t-shirts, often noting their thickness and comfort. Many consumers are also impressed with the exceptional customer service, highlighting the company's responsiveness and willingness to resolve issues like incorrect sizing or printing flaws by sending replacements free of charge. The ordering process is generally smooth, and many people express satisfaction with their purchases, often planning to buy again. However, some customers also noted issues with the delivery service, experiencing delays or non-delivery of their orders. A few reviewers mentioned receiving items with incorrect sizing, despite ordering their usual size, and some reported discrepancies between the product color and the website image.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality of the t-shirts,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the t-shirts,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

Unbelievable customer service! I’d left a review just to say the sizes run large and they’ve reached out to me & sent a smaller size free of charge! I was gutted when the original arrived as they a... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY.

The print on the t shirt faded badly in the first wash and became completely illegible.
To make it worse, they have refused to provide a refund unless I ship the product to China at my expense. The alternative is a $5 discount off another purchase, what an insult.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good product, great service

The shirt is quality fabric, well made, with nice graphics. I purchased a medium, which was too small, and they are sending a large right away. Great product, great service.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

The t shirts are fab and great quality too. Customer service is amazing as well, very fast and helpful responses. Very rare these days! Highly recommend

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome customer service!

When customer service found out the shirt fit smaller than I expected they immediately replaced it. What a kind thing to do. I'm thrilled. I love my shirt! Thank you so much. Ill definitely be ordering from you again!

February 23, 2026
Unprompted review
Rated 4 out of 5 stars

Love the T-shirt

Love the T-shirt! Fantastic quality, love the design and oddly, the quality of the label. Will definitely be buying again as my other half has a long list of your T-shirts he now requires! It also arrived on Valentine’s Day (thank you) 🤣

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Kermit and miss piggy…

I ordered the Kermit and miss piggy shirt from this store and not only is the graphic just super funny, the quality is really good!
The print is perfect and the acid wash effect is really consistent, nice weight to the fabric too. Overall super happy with my purchase !

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I received my Hello Darkness T Shirt…

I received my Hello Darkness T Shirt and found it to be of very good quality all around. It was a bit small in the Medium I ordered, but not terribly so. I mentioned this in my earlier review and received a note from Shawn Lindsay graciously apologizing for the sizing issue and offered to send me a Large at no cost. It arrived a week later.
This is outstanding customer service and greatly appreciated. I will no doubt order from Shawncraft again!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Shawncraft.com is the bomb!!! Great tees!

I saw this site on Facebook and really liked what I saw. I ordered 5 tees and couldn't be happier! Great quality, true to size, signature style and one of a kind design and graphics. Lots of compliments too! So happy with my purchase and will buy again. Check out Shawncraft.com. You will be glad! 😃

February 16, 2026
Unprompted review
Rated 4 out of 5 stars

I was sceptical at 1st as I didn't…

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quickly with updates and tracking. The item itself im really pleased with. The material is really good quality. Would buy again.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great product! Great customer service.

Just wanted to take a moment to say how much we love the shirts I ordered and the customer service. When my package arrived, one of the items was missing. I reached out to shawncraft and Shawn responded immediately, apologized profusely, and had the fulfillment center expedite sending out the missing item.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great products!

Ordered me and my Mum matching jumpers and they are great! Very good quality, good material and the customer service we received when asking to swap one for a larger size (due to me ordering wrong, not any issue with the sizing) we were sent the correct size without any issues or having to pay! Will definitely be ordering again and would definitely recommend!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and product

Not the fastest shipping but that's okay, I knew from my previous order it wasn't crazy fast. Quality of the shirts are really awesome. I really enjoy how thick the cotton shirt feels but still soft. Washes up nice and the screen printing holds up well. When I had to reach out to him about something they were very fast in replying and courteous. Will be shopping from them in the future.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Excuses for non delivery

I placed an order from this “family” business and received an email saying they were refurbing their warehouse and could not dispatch until Feb 28th.
I then saw a review on Reddit saying they were having a family holiday and could not dispatch until Feb 5th. I have asked my bank to stop the payment.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality t-shirt

Good quality t-shirt. And I love the quality of the print. None of this latex transfer nonsense, it's proper fabric print so it's not wash out or start peeling off after a few washes. The sizing chart is true to size, and the stone-wash look of the t-shirt is great too. I've bought twice from them already, and although it took a couple of weeks last time, it was well worth the wait.

February 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look