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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with products, including quality concerns and incorrect items. Customers also frequently report problems with their orders, such as missed deliveries or items not arriving as expected. The refund process was a major source of frustration, with many struggling to complete returns or receive refunds. Additionally, delivery was often criticized for being unreliable and slow. However, some customers also noted that the products were comfortable and that they had a positive experience with customer service when issues arose.

What people talk about most

Product

People report ambiguous experiences with the product. While some customers praise the material as nice and... See more

Order

Users describe negative interactions with order. Many customers report significant delays in receiving their... See more

Refund

Customers express significant dissatisfaction with the refund process. Many reviewers report difficulties in... See more

Customer service

Clients share negative opinions on customer service. Many consumers report that customer service is slow,... See more

Quality

Reviewers highlight negative aspects of quality. Many consumers express significant disappointment,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give negative stars I would. Online references this as a legit company but it’s a scam. Nothing is as advertised and your financial information is at risk. In short, don’t shop here. No ord... See more

Rated 1 out of 5 stars

I ordered two of those posture support bras through facebook ads. they are incredibly stretchy which makes them not posture correcting at all, they are not even remotely flattering; in regard to shape... See more

Rated 1 out of 5 stars

False measurement guides. Customer service won’t exchange items and will only replace the item with same exact item instead of a different style that might fit better. When I stated that the item woul... See more

Rated 1 out of 5 stars

The order took FOREVER to arrive and when it did the items were disappointing in fit and quality. When I tried to return them, they only offered me a $35 credit (roughly half of my order total) and... See more


Company details

  1. Lingerie Store
  2. Underwear Store

Information provided by various external sources

Premium lounge, nightwear and lingerie.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

466 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Everything

Everything, order itself, communication, response itself, response time. Refund process. Every piece of the interaction was horrible and a total waste of money and time.

July 17, 2025
Unprompted review
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Rated 1 out of 5 stars

It took over a month!

It took over a month, with no updates to receive the cheapest material I have ever seen. I was definitely expecting a soft cotton flowy material. It is not, it is stiff hard see thru thin material. And they tried to bribe me with a $30.00 voucher to come on here and lie and give them 5 stars. Get somebody else to do it, not I said the cat! Will definitely not recommend or order again.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a bra in a size XL

I ordered a bra in a size XL. It was supposed to fit a 40 DDD. It was way too small. The company is sending a 3X. Hopefully it fits.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

I would leave a ZERO STAR RATING!!

I would leave a ZERO STAR RATING!!
This company seems to be a scam!
I placed an order in July of 2025.
I was informed I would receive my merchandise by July 31, 2025 . I waited & waited, the merchandise never came. I reached out to SheCurve, via email, the only option. I was told it was a “Special Order” & it needs additional time. This wasn’t a Special Order!! They do supply you with a tracking number to be inputted into a system, when I did this, it can back incorrect number.
I attempted four time additional & it all came back with the same reply as I earlier stated.
At this point, over a month later, I opened a dispute with my Credit Card Co. . My banking establishment issued a credit to me.
They had to reach out to She Curve.
She Curves response was that I received the merchandise. My bank was going to charge my card back .
I HAVEN’T Received my order & it’s Aug. 22, 2025.
I responded to my bank , stating what I wrote above via a letter. I asked for Proof of my signature & a picture of where it was delivered.
This company seems to be a SCAM! BEWARE!!!!

July 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Don’t purchase from this company

If I could leave, no stars, I would

This company is such a scam. I sent a request for a return refund because the product did not fit in the size that I wear and did not offer the support that I was looking for.
I have been in contact with them for up to a month requesting a return refund and I was awarded $25 and 20% off their site, but I never received the money I went through affirm platform for the payments and I’ve been in contact with them and now I’m not getting money from shecurve not due necessarily to the affirm platform. The company is a scam -shecurve is not a reputable or trustworthy company

August 20, 2025
Unprompted review
Rated 4 out of 5 stars

STAY AWAY FROM THIS COMPANY and please do your research before buying. Don’t get caught up in the hype.

REVISED: I must retract my initial review. My items came in today. The dresses are average, not bad. Just thin. It took nearly a month so I probably will not order from here again. While I do apologize for the poor review, the company must do better with shipping, although they did let me know it was backordered. Should you or should you not purchase from this company, would be solely up to you. There are still customers that did not get their products, so. Thankfully, for me, I did not have to contact my bank.

SCAMMERS!!! I placed an order for two summer dresses over a month ago and when I questioned where they were, their response was that it was on back order. Then I received an email stating it was on its way in 3-5 days. Well on its way has become almost two weeks. These scam companies are getting very strategic. They have someone or a few people who they send the actual items to and have them do videos to sell, only to scam everyone else. I’m pissed off. This is company number two within the month I’ve been scammed by. If it’s not a company I’ve not previously purchased from or have proof that someone else has had a good experience, I will not longer make a purchase. I’m done!!! I did look to see where the company was located and it said in the US which I know now that that was a lie

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a 0

If I could give a 0, I would! Worst experience of online shopping I’ve ever had. Tried to track my order after two weeks. No tracking number available. Reached out to “customer service” and they said it was in transit and would be updated the next day. Checked the next day and reaching showed delivered! Immediately reached back out to let them know I never received it and wanted a refund, just to be told they don’t offer refunds! I’ve been waiting about a month but, still no product. The tracking was changed to “in transit” because of a “system glitch” but still no tracking number. Sent another email 2 days ago and still no response. At this point, it seems as though I’ve just thrown money away. DO NOT, I repeat, DO NOT do business with SheCurve!!! You will be extremely disappointed!!

July 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Food is decent but not worth the rude service.

We visited this place 3 times…. And promise it will be the last.
I am not one to leave reviews but we were so bothered by the repeated bad service I just had to. Coffee and food was an average but decent enough. What was brutal was the service. I have worked in the service industry and this was terrible. The young lady that served us at the till each day with the scowl on her face was brutal and anything you asked seemed like a chore. Definitely did not make us feel great to be there, more of a nuisance.
Some of the other girls were better, unfortunate for them they will not be sharing in on any tips thanks to this spoiled brat serving us.
Good service and a friendly smile should not be so hard. If I owned this place I would be having some words with her.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

DONT order from this company!!!!

DONT order from this company!!!!! You will NEVER get your stuff!!!! I ordered 7/4/25 and STILL have not received my bras and they won’t respond to me via email… except with automated responses like the one attached!!
😡 😡 😡 order # 101-7703 tracking number DYY666614899B

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! Sizing is very poor and if you try and get a refund they will charge you over 75% of the cost for logistics and will only offer you a good will gesture of 25% …..but you can keep the goods …. Why would you want them as they don’t fit!
It’s a scam. They will keep sending emails until you run out of time to return.😳😳😳😳😳😳😳😳😳😳😳😳

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order on July 9

Placed an order on July 9, 2025. Still haven’t received. Sent an email, they apologized for the delay. I have since had fraudulent charges on my debit card. Received an alert from my bank and cancelled my card. I wish I would have looked at reviews before I ordered.

July 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Been waiting a month now and my…

Been waiting a month now and my vacation is in TWO days. I want my money back. It says this company is from the UK no it is NOT! It's China. scammers and frauders. I cannot believe influencers are rocking this scam

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

This is 100 percent a SCAM

This is 100 percent a SCAM. 2 weeks after I placed the order I finally got someone to respond saying my order would ship 3 to 5 days after I placed the order... when they finally gave me a tracking number it had to many number for it to be a actual tracking number. I tried deleting a number and there was no package. I ended up disputing the charges with my bank. The bank said they had gotten a tracking number and it said it was sent and if I didn't receive it in a few days they would take care of it...it never came...

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two items from them that…

I ordered two items from them that didn’t fit. They have a 100% money guarantee on their website. I spent over $80. After literal months of trying to get my money back they only said they can give me $40 back. I still haven’t received the money. This took months of me pestering them. DO NOT BUY if I could give negative stars I would.

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES. SCAM. DONT BUY.

I ordered $187 Worth of swim suits. When they got here 48 DAYS LATER they were all sewn horribly and lopsided and wrong. They were not the right size. I contacted them immediately to get a return label and that is when they started negotiating with me. "$25" credit. "40 dollars on credit" and "keep the clothes". These people are mercenaries and this business is not legitimate. I had to send 15 emails and argue to get the return address in Hong Kong. I am going to have to pay for the shipping and based on these other reviews, I will probably never see my money. Scam. Do not order from here.

July 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Too bad there is not a zero

Too bad there is not a zero. In ordered a bra and was charged for it. It’s been over 3 weeks and when I inquire via chat I’m told it’s in the mail and given an order number. Within days I received a text saying my email and order number are not recognized. The customer service is brutal. Don’t order from this company.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Attention ladies

Attention ladies. Please do not order from this company. It took a long time to receive my items after I made several email complaints to customer service. After finally receiving items the wrong size was sent. I wanted to return for full refund. That is impossible!!! Finally after several complaints I am suppose to receive only half of what I spent. I will never purchase from this company again. There advertising may look good but that is all. I sure wish I would have read the reviews before purchasing because it would have saved me time, money, and aggravation.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. I ordered two products and received an email stating that it had bene shipped with no tracking number. It’s been two weeks and nothing has arrived. I have sent multiple emails to the support address with no response. Don’t waste your money or time.

June 26, 2025
Unprompted review

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