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SheCurve Reviews 4,688

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 4,100 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the excellent customer service, noting that the support team is helpful, responsive, and quick to resolve issues. Reviewers often highlight the comfort and fit of the bras, with many finding them soft, supportive, and well-made. People are particularly satisfied with the Jelly bras, praising their comfort and feel. However, some customers experienced significant problems with orders, including receiving incorrect items or not getting their full order. There are also concerns about product quality, with some finding materials thin, unsupportive, or not matching descriptions, and others noting issues with sizing discrepancies. A few other people also felt that response times from customer service were slow or that they received automated, unhelpful replies, especially regarding order tracking and returns.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Order

People report ambiguous experiences with order, with many expressing significant frustration due to... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the comfort, softness, and good fit... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Response time

Users describe ambiguous interactions with response time, with some customers reporting quick and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I wish I could give a review about the physical product but I unfortunately didn’t get the right size. I highly recommend asking what your size so you get the proper one the first time. The custom... See more

Company replied

Rated 4 out of 5 stars

The company sent me the wrong bathing suit at first but when I reached out they credited me back so that i could get the appropriate bathing suit and let me keep the one they mistakenly sent. Great cu... See more

Company replied

Rated 4 out of 5 stars

The jelly bras are very comfortable and fit well for a heavier chest. The customer support has been helpful in coming up with a solution when the fit was not right. I would say I wish there was a lit... See more

Company replied

Rated 4 out of 5 stars

Very close to 5 stars, except for the low stock... a few of my color selections weren't available. Also, the sizing runs just a bit large on the underband, even though I measured myself and followed t... See more

Company replied


Company details

  1. #17 of 20 best companies in Lingerie Store
  2. #10 of 11 best companies in Swimwear Store
  3. #23 of 25 best companies in Underwear Store
  4. #115 of 140 best companies in Women's Clothing Store

About SheCurve

Written by the company

Meet SheCurve — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.



Our mission is to deliver high-quality, thoughtfully designed pieces that feel amazing on every body. That’s why we create products for all shapes and sizes, celebrating diversity in body types, skin tones, and gender expressions in everything we do.

Discover SheCurve and experience supportive, comfortable essentials designed not just to fit, but to celebrate you.

Shop Now & Discover Your Perfect Fit!

NEW ARRIVALS
BRAS
BEST SELLERS
SHAPEWEAR

Why Shop with SheCurve

Written by the company

We put our customers first
We’re committed to treating every customer with care, respect, and responsive support throughout their shopping experience.

Shipping You Can Trust

Fast & reliable delivery

Fast & reliable delivery
We process orders quickly and provide tracking after shipment so you can shop with confidence from start to finish.

Contact info

3.3

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible communication

Terrible communication. Website says items ship within 3 days. Waited ten days then emailed since phones dont work. Never recieved a reply. Emailed again nothing. Only AFTER I did a charge back did they email and say cancel the charge back we will ship your stuff. Buyer beware.

June 4, 2026
Unprompted review
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Reply from SheCurve

We are truly sorry for the silence and the severe shipping delays you experienced. Due to a recent surge in orders across numerous categories, our supply chain became overwhelmed, leading to unexpected stock shortages. We are already adding extra staff to accelerate production, sorting, and packaging to ensure this never happens again.

We also apologize that your initial emails did not reach our main system, as we typically resolve all customer inquiries within 24 hours. It is disheartening that we could only connect after a chargeback was initiated. We would genuinely prefer to resolve this matter with you directly and transparently, and we hope to find a solution that restores your trust.

Rated 1 out of 5 stars

Not at all what I expected. Very disappointed.

Not at all what I expected.

June 4, 2026
Unprompted review
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Reply from SheCurve

We are truly sorry that our product was not at all what you expected, and we completely understand your disappointment. Please feel free to share the specific issues you encountered with us, as we will do our absolute best to resolve them for you. We have always been a brand that genuinely values listening to our customers' voices, and if you need any after-sales assistance, we are fully committed to doing everything we can to meet your needs.

Rated 5 out of 5 stars

Ordered the bralette the band was tight…

Ordered the bralette the band was tight customer service helped me with the problem. Bras feel amazing!!

June 2, 2026
Unprompted review
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Reply from SheCurve

Thank you for your lovely feedback! We are thrilled that our customer care team could quickly assist you with the band fit and that you absolutely love how the bralettes feel. Our core goal is to deliver both premium comfort and responsive support every step of the way. Whenever you are ready to expand your collection, we welcome you back anytime! 💜

Rated 4 out of 5 stars

great customer service

While the bra wasn't really what I expected, the customer service rep was incredibly helpful. They told me to keep the bra or gift it to someone and sent me a smaller size to see if it works better. Haven't received that yet but hoping it's better. I appreciate the rapid and kind response.

June 2, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for sharing your experience! When a design does not quite align with your expectations, our service philosophy centers on finding personal, stress-free solutions immediately. We are glad our team could quickly guide you toward a better fit option, and we truly hope the new size brings you the perfect everyday comfort you deserve. Welcome to shop with us again anytime! 💜

Rated 1 out of 5 stars

I wanted to send the items back for a…

I wanted to send the items back for a refund and kept getting harassed to take a replacement and credit. In the end I still was not able to get my refund and had to accept their solution. False advertising! Very unhappy with your company!

May 28, 2026
Unprompted review
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Reply from SheCurve

We are truly sorry that you felt pressured during your return process, and your product feedback has been shared with our production team to upgrade our quality. We want to emphasize that we absolutely support returns and refunds. We never want to hold all the control or leave our customers feeling forced into a solution they do not want.

We completely understand why our initial exchange and partial refund offers were deeply frustrating to you. Our dedicated customer service team has already reached out via email because we want to fix this, move past the generic options, and find a resolution that genuinely makes you happy.

Rated 4 out of 5 stars

I accidentally bought the wrong…

I accidentally bought the wrong variation of a bathing suit. Customer service was quick to respond (next day) and within a couple days I have a store credit to buy the one I wanted! I will be leaving a review of the product!

June 4, 2026
Unprompted review
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Reply from SheCurve

Thank you for your fantastic review! We understand that online shopping mishaps happen, which is why we ensure our support is prompt, efficient, and human-centric. Giving you quick flexibility to get the exact style you want is exactly how we love to take care of our community. We cannot wait to hear your thoughts on the swimwear! 💜

Rated 3 out of 5 stars

Not worth buying if there is a chance you need to return

I appreciate the back and forth with customer service about my need for a return. I wasn't aware that these shipments and products came from a different country. The products do not fit at all and i was told to keep them and I would get a voucher to order something else. Its a nice gesture but I am still basically throwing money away since they don't fit. AND then I have to spend more money (even with the voucher discount) to get something else hoping it will fit?! Not the best option bit its seems is the only option. Or I pay a large amount for shipment back. Most likely I will not be ordering a new item. Because I'm afraid it will not fit and I will be in the same situation as I am in now. And, honestly, From some of the review I read the sizing chart is not very accurate to you measurements. So the chances are getting the wrong size again is likely. The only decent thing about this experience was the customer service rep responded back and forth to me quickly.

May 25, 2026
Unprompted review
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Reply from SheCurve

Thank you for recognizing our quick communication, but we are truly sorry for the sizing frustration. Fitting intimate apparel online is a universal challenge because body shapes vary so much, and we apologize that our chart did not guide you accurately. We have already shared your feedback with our product department to improve our sizing precision and resolve this critical issue.

We completely understand why the voucher offer feels like a risk rather than a solution for you. We never want you to feel like you are throwing money away or being forced to spend more just to get a proper fit.

We truly appreciate your kind words about our customer service team. They have already reached out to you via email to bypass these standard options, as we want to find a solution that genuinely satisfies you and hope you can eventually enjoy the perfect comfort you deserve.

Rated 5 out of 5 stars

The first size I ordered didn’t fit…

The first size I ordered didn’t fit they sent me the right size for free and I got to gift the first one to a friend! Great service

June 1, 2026
Unprompted review
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Reply from SheCurve

Thank you so much! Exploring intimate apparel online should always be an easy journey. When a fit is not perfect, our brand prefers to eliminate the hassle of traditional returns so you can seamlessly find your ideal comfort while sharing the love with a friend. We deeply appreciate your support and welcome you to reorder whenever you like! 💜

Rated 5 out of 5 stars

Ordered two swimsuits

Ordered two swimsuits. Really liked the material and style, but sizing was much too small (size up!). Customer service was responsive and my replacement is on the way.

June 3, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your great review! We are glad you appreciate our materials and design aesthetics, even though the initial sizing ran small. Intimate and swim fitting is incredibly personal, and our customer care team is always dedicated to guiding you to the right fit swiftly. We hope you enjoy the new replacement and welcome you back anytime! 💜

Rated 5 out of 5 stars

The customer service was prompt and…

The customer service was prompt and positive.

June 1, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your lovely feedback! We believe that great shopping experiences rely entirely on helpful, positive, and human-centric service whenever you reach out. Keeping our communication prompt and supportive is a core part of who we are. Whenever you wish to explore more of our collection, we are always here and welcome you back! 💜

Rated 5 out of 5 stars

Great Front Closing Bra!

I am very happy with the front closure mesh support bra. It is comfortable, light, and gives good support. It is perfect under my v-neck tops. SheCurve also has good customer service. They were responsive to my questions and needs. My only wish is that this bra came in a wider variety of colors. Hopefully they will expand the options soon!

June 1, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your lovely feedback! We are thrilled that the design gives you that ideal lift and security under your V-necks. We also appreciate your note on colors. Expanding our palette to offer more personal choices is high on our priority list as we grow. We look forward to welcoming you back whenever you are ready to refresh your collection! 💜

Rated 5 out of 5 stars

SheCurve was very understanding...

SheCurve was very understanding of my preferences and offered a partial refund, in the way of store credit, and I got to keep the items that didn't quite meet my needs. I gave them to a friend to try. I'm excited to try some of their different styles and find what fits me best in the way of a no underwire bra.

May 20, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you so much! Our service philosophy is all about flexibility and finding tailored solutions that treat your purchase with care. We love that you shared the experience with a friend! We are excited to guide you toward our other wire-free designs to find your ultimate fit, and we welcome you to shop with us again anytime! 💜

Rated 1 out of 5 stars

Buyer beware

Buyer beware! This is a China company so they discourage returns and instead offer anywhere from 2/3 to half of what you paid in exchange for keeping the product. This is a scam. If a product doesn’t fit well I don’t need to keep it, it has no value to me. So basically you lose half of what you paid for a product you don’t want. I went back and forth with them until they finally admitted they were in Hong Kong and the return would cost over $30 which is why they discourage returns. After approximately five+ emails going back and forth they finally offered me half of what I paid. I don’t recommend doing business with these folks. The product is not great in my opinion. The bras did not at all offer the support shown in pictures. They’re soft and if they did support they’d be comfortable, I suppose. All in all a bad experience and I feel scammed.

Just reading through the company’s responses to low rating reviews and if you read them carefully they all say the same thing almost verbatim. Plus it looks like it was written by AI. Another example of how little they care about their customers. Yuck!

June 2, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

I hear you loud and clear, and I am genuinely sorry that our communication felt rigid and gave you the impression that we do not care. To be completely upfront with you, you are right that we use AI tools to polish our English phrasing, but there is a real person sitting behind this screen reading your feedback and feeling truly bad about your experience. Since many sizing issues are quite similar, our solutions can sound repetitive, but please know we absolutely support returns and refunds. We never want you stuck with a product you cannot use while bearing a financial loss.

To clarify, we are an American brand utilizing a global supply chain. Our team usually offers partial refunds as an alternative choice, but we completely understand why that felt unacceptable to you. We also hear your feedback regarding the support. Since body types vary so much, fit is incredibly personal, and we are already sharing this with our product department to upgrade our designs. Our customer care team is reaching out via email right now to bypass the generic options and find a solution that genuinely makes this right for you.

Rated 1 out of 5 stars

Feels like a scam

I ordered the end of April, was sent a notification that my parcel was out for delivery, after 2 and half weeks, and no parcel, I contacted them, they said it was on back order, but I could choose an alternative or a refund. The same items were not marked on back order or out of stock on their site so I chose a refund, they emailed saying refund was processed and would take 3 to 5 days. After another 2 weeks with no refund, I emailed back, she said it was processed and it was up to my bank, I asked for proof, she said the accounting team said it was done,and that it was up to my bank again, but magically over night, another day later, my refund was finally processed. Not a trustworthy site in my opinion.

June 3, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Our team sincerely apologizes for the frustrating delay and the mixed communication you experienced with your order from late April. Due to a surge in order volume across numerous categories, our supply chain was temporarily overloaded, which unfortunately caused some items to go out of stock unexpectedly. We are truly sorry for this inconvenience, and we are already expanding our staff to speed up production and optimize our sorting, packing, and shipping processes to prevent this from happening in the future.

We also deeply apologize for the delay in processing your refund. Because we were handling a large volume of refund requests simultaneously, it created a temporary backlog that slowed down our accounting team, which is why your initial requests did not clear immediately. We are actively refining our financial operations to resolve this bottleneck, and we sincerely hope you do not lose trust in our company, as we are fully committed to continuous improvement.

Rated 5 out of 5 stars

Great customer service prompt replies…

Great customer service prompt replies and assistance

June 3, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your wonderful shout-out! We believe that modern shopping should always be backed by prompt, human-centric support whenever you need assistance. Ensuring your questions are answered quickly is a core part of our brand promise. Whenever you feel like expanding your collection, we are always here and welcome you back! 💜

Rated 5 out of 5 stars

The best customer service!

The resolution for a problem I had with my order was incredible. I love the bras from shecurve and would definitely order again.

June 2, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your incredible trust and review! When unexpected issues happen, our team treats them as our highest priority to make things right for you immediately. Knowing we preserved your confidence in our products means the world to our brand. Whenever you are ready to shop again, we welcome your return with open arms! 💜

Rated 5 out of 5 stars

Wonderful and quick customer service.

Wonderful and quick customer service.
Good quality shapewear and comfortable smoothing bras.

June 2, 2026
Unprompted review
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Reply from SheCurve

Thank you for your fantastic feedback! At SheCurve, we pour a lot of care into engineering shapewear and bras that offer effective smoothing structure without sacrificing daily comfort. Backing those quality products with quick, supportive service is exactly what we strive for. If you ever wish to reorder, you are always welcome back! 💜

Rated 4 out of 5 stars

Really loved the bras

Really loved the bras I ordered, I just didn’t order the right size.
They did take quite a long time to come in the mail and returning was very complicated, but helpful.

June 1, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for sharing your balanced experience! Finding your perfect fit online is a journey, and while our distance can add transit time, our team is fully dedicated to guiding you through any hurdle. We appreciate your patience and are so glad you loved the products. Whenever you are ready to reorder your true size, welcome back! 💜

Rated 4 out of 5 stars

Shipping is slow but very good customer…

Shipping is slow but very good customer service

June 2, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your honesty and patience! While we are actively working to optimize our logistics to bring your items to you faster, we are glad our customer care team kept your experience positive and supported. Ensuring you are looked after is always our priority. Whenever you would like to shop with us again, welcome anytime! 💜

Rated 5 out of 5 stars

I needed to exchange / return some…

I needed to exchange / return some items I received for sizing issues. Customer care made this process stessfree. Responding promptly to my emails and assisting in new sizing recommendations. Expediting a new item to replace my original order. Exceptional customer service .

June 2, 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for this beautiful compliment! We understand that sorting out fit issues can be daunting, so we purposefully design our service to be stress-free, personal, and efficient. Getting the right size to your doorstep quickly is our ultimate goal. Whenever you want to explore more styles, you are always welcome to reorder! 💜

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