Sheerlingerie Reviews 12

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, quick service, the parcel arrived and was exactly as advertised.

April 8, 2026
Advertisement
Rated 1 out of 5 stars

I strongly advise against shopping with SHEER

I strongly advise against shopping with SHEER. Their return process is deceptive. I ordered a pajama set in both Small and Medium to test sizing. The Small fit perfectly, so I initiated a return for the Medium—which was never even tried on.

They rejected the return, claiming the item was "stained." Since I never touched the garment, it’s clear they either sent a damaged item originally or have a fraudulent return policy.

Customer service has been dismissive, slow to respond, and unwilling to acknowledge the logic that I kept and paid for the other size. Save your money, and shop elsewhere.

March 31, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Willing to buy

In my opinion, pocket friendly is the most important for the most customers in choosing your brand to purchase

November 26, 2025
Advertisement
Rated 5 out of 5 stars

Great experience

I was blown away by how quickly my order from Sheer was shipped—I placed it on a Monday, and within hours I got a tracking number! The shipping was not only speedy but also reliable, with tracking updates every step of the way.

What really impressed me, though, was their customer service. I had a question about sizing before ordering, and their support team responded very quickly with helpful, friendly advice.

July 2, 2025
Rated 5 out of 5 stars

I have been shopping with Sheer since 2016

I have been shopping with Sheer since for a decade! Their service has been outstanding. I moved from Hong Kong to Singapore in 2017 and continued to buy. Despite the distance, nothing is ever too much trouble, messages are answered quickly and they always deliver on the things they promise. The lingerie is always high quality. Sometimes I may get sizing wrong, but they have always been really pleased to help sort out the issue. Great online experience.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Amazing Quality & Exceptional…

I recently purchased lingerie from Sheer, and I couldn’t be happier with my experience! From browsing their stylish collection to receiving my order, everything was seamless.

The website was easy to navigate, with detailed product descriptions and size guides that helped me choose the perfect fit.

Shipping was fast, and my order arrived in discreet, eco-friendly packaging (a nice touch!). Customer service was also fantastic—I had a small question about my order, and their team responded quickly and kindly.

If you’re looking for high-quality lingerie with great customer care, I highly recommend Sheer. I’ll definitely be shopping here again!

July 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look