After a few months using Shef, I've learned to stretch the meals further by adding extra rice, frozen veggies and fresh lettuce. Having meals delivered every 3 weeks streamlines meal prep a lot!
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Review summary
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What people talk about most
Reviews shaping this summary
The food quality at Shef is top rate! I’ve tried other services and they did not compare. They offer a wide variety of gluten free meals too and reasonably priced for what you get. I find the portio... See more
Company replied
Everything I have tried has been absolutely delicious! I haven’t been disappointed with anything. My taste buds are so happy—very, very happy! 😋 Thank you so much for your dedication, care, and commi... See more
Company replied
Food is delicious and offers varieties with different chefs preparing meals for you. I LOVE Shef’s effort towards reusing the insulated bag and ice packs. It greatly impacts our decision to support th... See more
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Company details
Written by the company
Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Culinary Excellence. Guaranteed.
Written by the company
- QUALITY OVER QUANTITY
- Local chefs submit their applications & less than 5% earn an apron.
- TASTE-TESTED TO PERFECTION
- Every dish is vetted for taste, quality & presentation by our culinary team.
- CREDENTIALS YOU CAN TRUST
- Licensed chefs & facilities — every Shef meets rigorous safety standards.
- DEDICATED TO CULINARY EXCELLENCE
- Every order is reviewed for the highest standards in safety and quality.
Love it, or it's on us
Money-back guarantee
If it’s not love at first bite, we’ll make it right. 100% money-back guarantee if you aren’t satisfied.
Contact info
United States
- support@shef.com
- shef.com
Sign Up For Weekly Shef Service
4.0
Great
237 reviews
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This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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good food delivered!
Shef is really useful for folks who are busy but don't want to live on take out -- it is a bit more affordable, but many of the "meals" are not full meals but rather just proteins, and there is a great inconsistency in portion size that can catch you off guard/messes up planning! Finally, having used this service almost weekly for a few months, im frustrated that there is little change in the menu offerings
January 6, 2026
Reply from Shef
Thanks for the feedback! We hear you on portion sizes and variety. Menu options depend on what shefs in your area are cooking each week, but we're always working to bring more choices to the platform. Really appreciate you sticking with us these past few months!
A company known to over promise and under deliver
My first order I requested 4 meals. Requested delivery between 2 and 5:30 pm. After 6pm I contacted them to let them know I hadn’t received my food and I was told it would be delivered by 8:30pm. At this point I don’t trust it will even be delivered.
January 12, 2026
Unprompted review
Reply from Shef
We're really sorry your first order didn't arrive as expected. That's incredibly frustrating! Please reach out to support@shef.com so we can track down what happened and make this right for you.
Not enough choices for Los Angeles area…
Not enough choices for Los Angeles area, and portion sizes vary a lot - would be great to have a standardized „lunch” options . There are some good meals and some „meh” .. I wish the taste was always exquisite but it’s not
January 5, 2026
Reply from Shef
Thank you for the honest feedback! We're always working to bring on more chefs and variety. Please reach out to support@shef.com with any specific meal feedback so we can share it with our culinary team and help improve your experience.
I had too many issues with the website
I had too many issues with the website, that was the major problem for me. Secondly, the packaging is black plastic so you have to transfer to microwave. Most of the food was really good, but not an easy process ordering, changing things, exploring options and black plastic is a non-starter for me. I don't want heated food placed in it to start, and can't heat in it.
January 5, 2026
Reply from Shef
We really sorry that you had a poor experience and appreciate the feedback about the website experience and packaging. These are things we're actively working to improve. Please reach out to support@shef.com if there's anything we can help with directly!
These meals are really delicious
These meals are really delicious. The customer service is fantastic too!
January 10, 2026
Reply from Shef
Really appreciate you sharing this! So happy the food has been hitting the spot and that our team could help you out. Thanks for being part of the Shef community!
Love this service!!
Love this service!!! It saves me so much time cooking a dinner my kids won't even eat, so I just reheat my and my husband's meals and we get veggies and spices. Everything is fresh and the selection is amazing!
January 5, 2026
Reply from Shef
We love hearing this! So glad we're making your evenings easier and that you're enjoying all the fresh flavors and variety. Thanks for being part of the Shef community!
Last Minute Canceled Order
My food was delivered within the time frame provided and packaged well. However, I was disappointed one of my orders for the week was canceled last minute with little notice. While I was refunded partially for the order, it is still an inconvenience to have to figure out another option for that extra meal
January 4, 2026
Reply from Shef
We're sorry one of your meals was canceled last minute! We know that's frustrating when you're counting on it. We're working on reducing these cancellations so this doesn't happen again! Please reach out to support@shef.com if we can help further!
Shef food is very authentic and…
Shef food is very authentic and tasteful. Very pleased so far.
November 3, 2025
Reply from Shef
Thank you for sharing this Manish! So happy the authentic flavors are hitting the mark for you. Looking forward to continuing to deliver great meals your way!
Reply from Shef
Really appreciate you taking the time to share this! Glad the service is working well for you. Looking forward to continuing to deliver great meals your way!
Due to the flooding in the Snoqualmie…
Due to the flooding in the Snoqualmie Valley, we were not sure our meals would come. They did, and were even early. Food was great, too.
December 3, 2025
Reply from Shef
We're so glad your meals made it through despite the challenging conditions! Really appreciate you sticking with us during that time. Enjoy the food!
The food was delicious but too light on directions.
The food was good. I would appreciate more directions with respect to pairings. Heat rice then pour over protein, etc. It's hard to remember what side dish went with what.
December 1, 2025
Reply from Shef
Thank you for the review and the feedback! Clearer pairing instructions would definitely be helpful. Feel free to reach out to support@shef.com with your suggestion so we can make sure the right team hears this!
Best meal delivery service I've had!
Best meal delivery service I've had. The meals are high quality ingredients and authentic flavors. There are lots of options to choose from and haven't got tired of any of the dishes yet.
November 24, 2025
Reply from Shef
Really appreciate you sharing this! The variety and authenticity from our chefs is what makes it special. Love that you're enjoying exploring all the different options!
Delicous food by personalized shef!
Good variety of food that doesn't feel oily and tastes better than 80% of the restaurants! So glad to have found shef after having tried several other meal services.
November 17, 2025
Reply from Shef
Really appreciate you giving us a try after exploring other options! Quality ingredients and home cooking make all the difference. Happy to have you on board!
Airplane Food
I like the price but the quality of the meals is not good - the portion size and flavor tastes like airplane food.
November 4, 2025
Reply from Shef
We're sorry the food didn't meet your expectations. Quality is really important to us, and we'd love to make this right with our money-back guarantee. Please reach out to support@shef.com so we can help!
The best food and the best service
I’m so glad we decided to try out Shef because this took the daily decision making out of the picture and meals were already ready. No dishes to do, no pots and pans to clean, healthy delicious meals in perfect portions. I wish I tried this sooner!
November 3, 2025
Reply from Shef
We're so happy you're loving the convenience! It really does make life easier when you don't have to think about what's for dinner. Appreciate you giving us a try!
Good selection of shefs
Good selection of shefs. Reasonable prices. Great delivery. Extremely well packaged and home made fresh food. The food was really really good.
November 7, 2025
Reply from Shef
Really appreciate you sharing this! So happy the quality came through and you're enjoying meals from our chefs. Love hearing the food hit the mark for you!
Reply from Shef
We're truly sorry you had this experience. Finding hair in your food is absolutely unacceptable, and we take this very seriously. All of our shefs are required to follow strict food safety protocols, including wearing hairnets at all times while cooking, and we're investigating this immediately to ensure it doesn't happen again.
Your feedback helps us maintain the high standards our community deserves. Please reach out to support@shef.com so we can process a full refund and provide you with a coupon to give us another chance to make this right on your next order.
the food is excellent
the food is excellent, but you still need to figure out the delivery, they are often late or an item missing or spilled.
October 28, 2025
Reply from Shef
Really appreciate the feedback! We're glad you're loving the food. Sorry about the delivery hiccups though. Reach out to support@shef.com and we'll make it right!
Was delicious & easy to order
Easy to order, good communication around delivery, and all the food has been delicious.
November 3, 2025
Reply from Shef
Love hearing this! Thanks for giving us a try. Can't wait for you to explore more of our chefs' menus!
Reply from Shef
Love hearing this! That homemade quality is exactly what our chefs bring to every dish. Thanks for sharing your experience!
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