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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive performance, with many using them for years without issues. The customer service is frequently highlighted as exceptional, with people appreciating the helpful, responsive, and knowledgeable staff who provide excellent support and quick resolutions. However, some customers also noted minor issues, such as a few lights requiring repair or arriving with shipping damage, though these were often resolved quickly by customer support. A few people mentioned that the mounting brackets on some products could be improved, and one reviewer experienced a product failure shortly after purchase that was not replaced.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the improved build quality of new... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, helpfulness, and... See more

Service

Users describe positive interactions with service. Many customers praise the top-notch customer service,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

I was in the market for a higher quality laser than the ones sold on Amazon or Ali baba and I discovered the Shehds brand. After doing some heavy due diligence, I decided to pull the trigger on the 12... See more

Company replied

Rated 5 out of 5 stars

I’ve gotten my full gear from SHEHDS, including lasers, pars, moving heads, washes. They are all incredibly great, I’ve had my fixtures for over 4 years and never had any issues, some regular maintena... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the SHEHDS 19x15W LED RGBW Moving Head with Zoom & Wash Stage Light, and I couldn’t be happier. The build quality is solid, the light output is impressive, and the zoom and wa... See more

Company replied

Rated 5 out of 5 stars

I have Several of the SHEHDS par wash lights in different configurations. I also have the 150w beam mover lights. All of those have operated flawlessly. They are well built, especially the waterproof... See more

Company replied


Company details

  1. Stage Lighting Equipment Supplier

Written by the company

SHEHDS is a stage lighting manufacturer. We have diversified designs, speedy delivery, offordable price, good service. Established in 2015, SHEHDS keeps high level of quality and material. Our products have passed safety tests including CE, ROHS, UL, FCC, TP, TC, SAA and more. The company is on the way to one of the most recognized and trusted brands in the stage lighting industry. Our commitment is to provide exceptional customer service. To ensure speedy delivery, we own multiple warehouses in the United States, Spain, France, Czech Republic and Russia. Our stage equipments is currently being sold and used in over one hundred countries worldwide. SHEHDS' mission is to grow as one of the top stage lighting suppliers in the world. We welcome resellers, drop shipping and OEM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Knowledgeable customer experience.

Pinky was a pleasure to work with she answered all my questions promptly and was extremely polite.she walked me through all the steps to purchase then kept me informed on the progress of the order and shipping. I will definitely use her again to make more purchases. This was the third time I made a purchase from her. Twice I gave Pinky the model number of lighting that was not on website and she was able to get them for me.Great customer service .

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Phenomenal x10

I genuinely don’t even know where to begin with Shehds, I’m a small dj out of eastern NC and shehds is my one stop shop for everything lighting. They’re affordable, you’re getting 90% of the quality with 20% of the price. Delivery in 3 days, no issues, and phenomenal customer service! I’ll 100% be sending all my friends to Shehds!

October 23, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Very good

Very good, simple and clear explanation from the agent.

October 21, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

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Rated 5 out of 5 stars

SHEHDS very good seller

A very good seller, the products are of very good quality, and the service is simply amazing. I've bought a lot of lighting from this seller, and everything works very well. They have a very good relationship. I recommend them and send greetings from Poland.

September 1, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Great products.

Great products.
Great price.
Great service.

Shehds havent let me down yet, i have 1 person i can contact, its a nice person with Great care and service.

October 17, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

230 7R lights are FANTASTIC!

For the price their 230 7R lights are amazing! Very bright and cut through the lightest haze with ease making your stage lighting pop. I use them as back lighting for my band "Backseat Radio" which are synced with our tracks. I've had them for over 6 months, no issues so far. Starting the lights up, they are a little loud and may worry you at first that something is wrong, but worry not! I am looking to buy 2 more for my bands back lighting!

October 14, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

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Rated 5 out of 5 stars

12w laser

Great product . I made 2 separates orders this year and the experience was great .. planning to purchase again this month .. product is great shape answe question as soon they receive the message .in general is a good experience and good product

July 17, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

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Rated 5 out of 5 stars

Great products and support

Shehds customer support is very attentive and takes of issues promptly. I’ve ordered from them a few times and have been satisfied with the products and the process.
Our lighting almost all Shehds. Floods and movers. Great products for a great price.

September 28, 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Good value and great customer support!

Good value and great customer support!

Purchased two movers and they exceed expectations. Had one with shipping damage and Customer Support arranged replacement of broken part, communicating effectively throughout. Would buy again.

September 25, 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 4 out of 5 stars

Shehds customer service

While we have not yet actually received product from the vendor, we have had extensive communications with them and their support and follow-through has been great. We are currently completing a preliminary order and if all goes as expected will be using then exclusively for our fixture supplier on a 50+ moving light package for the main stage at a large church...more to follow.

September 25, 2025
Unprompted review
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Reply from SHEHDS

thanks for your support.

Rated 5 out of 5 stars

I am very satisfied with the light

I am very satisfied with the light, quality material at a great price, I will definitely buy more...Bravo shehds.
Your client Martin😊

September 25, 2025
Unprompted review
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Reply from SHEHDS

thanks for your support.

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Rated 5 out of 5 stars

RGB 200w Strobes

I have ordered 8 pieces RGB strobes. They are exactly as described, Perfect for indoor lightning and Totally ok for small stage events (would say up to 2-300 ppl). Managed to code it in QLC without any problems. 1 piece came broken, and support did help me instantly to replace the broken item, so i can have the full set of lights for the next show.

Recommended seller.

September 16, 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

The lights are great quality

The lights are great quality! Easy to use! They help our events stand out. The customer service is really nice and helpful.

September 28, 2024
Unprompted review
SHEHDS logo

Reply from SHEHDS

thanks for you supports.

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