shellonearth.co.uk Reviews 

197
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery service, noting that packages arrive very quickly and are securely wrapped to protect the delicate contents inside. People are especially fond of the sustainable crushed shell products, highlighting their wonderful natural aesthetic appeal and remarkable effectiveness at keeping garden pests away successfully. Some reviewers were not happy with occasional product durability issues or slight delivery delays experienced during transit times. Conversely, a small portion of people felt that customer support representatives efficiently resolved problems when address corrections or order updates were necessary.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its excellent quality, decorative... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive quickly... See more

Quality

Consumers find quality to be positive, highlighting that the items are well made, beautiful, and effectively... See more

Order

Clients share positive opinions on order, highlighting that the process is consistently easy and smooth.... See more

Service

People report positive experiences with service, frequently highlighting a quick turnaround, prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shellonearth have an easy to navigate website the owners are a friendly and hardworking family here in West Wales. The product of crushed shell is decorative around container plants. Especially succul... See more

Company replied

Rated 5 out of 5 stars

Great product, like the ethics of using a by product of a process that happens anyway to be useful elsewhere. Packaging is ingenious in the small sizes, thick paper bags tied up with real string, ni... See more

Company replied

Rated 5 out of 5 stars

Buying direct from the company gave a much more economic way of buying Shell on Earth than a garden centre. We have found Shell on Earth to be very effective for protecting our crops and we wanted t... See more

Rated 5 out of 5 stars

I love this company, have dealt with them for a few years now, I find the shells great for covering the top of my pots in the garden, and it really does make my soil stay moist for longer, also keeps... See more


Company details

  1. Aggregate Supplier

Written by the company

We're a small, family-run business based in West Wales, recycling whelk shells from our family's seafood processing factory rather than sending them to landfill. We crush, clean and dry the shells into a sustainable, decorative product ideal for use in the garden and beyond. The shells are available in various bag sizes from 1Kg to 800Kg bulk bags. Great for; Mulching garden beds. Useful for drainage in plant pots. Perfect as a decorative top layer in containers or pathways. Loved by gardeners for being natural, long-lasting, and slug-deterring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(197)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely recommend

Delivery is good
This is my 3rd order they do help with snails and slugs and helps keeps the weeds at bay
Plus they do look decorative
Definitely recommend

October 22, 2026
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Rated 5 out of 5 stars

Excellent service

I placed an order for the super crushed whelks to go on the top of my planters and it’s perfect.
The service received was superb and and a very quick delivery too

October 29, 2026
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Rated 5 out of 5 stars
shellonearth.co.uk logo

Reply from shellonearth.co.uk

Hi Raymond, Thank you for your lovely review. We're so pleased to hear that your order arrived on time and that you're happy with the quality. We really appreciate your support and hope to help you again soon.

Best wishes,
Caryl

Rated 5 out of 5 stars

You really do this.

This is the first time I have bought from Shell On Earth. I didn't realise how useful this is for the garden. My newly planted bulbs and sleeping hostas have all had a topping of shell and it looks so pretty too.

I will shortly be ordering another bag.
Thank you for a great product!

October 23, 2026
Rated 5 out of 5 stars

The shells seem to keep off

The shells seem to keep off
Hostas. Nothing else works

October 23, 2026
shellonearth.co.uk logo

Reply from shellonearth.co.uk

Thank you for your lovely review. We're so pleased to hear that our shells seem to be helping to protect your hostas. We know how frustrating it can be when slugs and snails take a liking to them. It's always lovely to hear how our customers are getting on with their gardens.

Best wishes,
Caryl

Rated 5 out of 5 stars

Excellent quality and value

All items are of excellent quality (ceramic slug trap, terracotta irrigation and round nautical rope door stop) and very reasonably priced.

October 22, 2026
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Reply from shellonearth.co.uk

Hi Helen,

Thank you for your lovely review. We're so pleased to hear you're happy with the quality and value of your purchases. It's always nice to know that our carefully selected gardening and home accessories are being enjoyed.

Thanks again for supporting our small business.

Best wishes,
Caryl

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Rated 5 out of 5 stars

4 for 3, 11kgs bags

4 bags for the price of 3, 44kgs delivery driver had his work cut out for him lol. Sealed tight boxed, yet to start on the final prep of the garden

October 22, 2026
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Reply from shellonearth.co.uk

Hi James,

Thank you for your review. That's certainly quite a weight for the delivery driver to handle! We're pleased everything arrived safely and well packaged, and hope you're delighted with the results once you've finished preparing your garden.

Thanks again for choosing Shell on Earth.

Best wishes,
Caryl

Rated 5 out of 5 stars

Always wonderful service and very…

Always wonderful service and very speedy dispatch. Thank you

September 26, 2026
shellonearth.co.uk logo

Reply from shellonearth.co.uk

Hi Deborah,

Thank you so much for your lovely feedback. It's wonderful to hear that you've been happy with our service and speedy dispatch. We really appreciate your continued support and look forward to helping you again soon.

Best wishes,
Caryl

Rated 5 out of 5 stars

Fabulous independent business

Fabulous independent business. Lovely products, good communication and brilliant customer service.

September 27, 2026
shellonearth.co.uk logo

Reply from shellonearth.co.uk

Hi Rachel,

Thank you for such a lovely review. As a small independent business, it really means a lot to hear that you've had such a positive experience with us. We work hard to offer lovely products alongside good, personal customer service, so your feedback is very much appreciated.

Thanks again for your support.

Best wishes,
Caryl

Rated 5 out of 5 stars

Great experience

Great experience . Easy to order . Delivered in a few days. Packed incredibly well . Item was better then I thought it would be as well

September 26, 2026
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Rated 5 out of 5 stars

100% recommend!

I've ordered multiple times before and always loves the product and appreciated how quickly orders are sent out. This time, I ordered 800kg of shells for garden paths, and again, the delivery was flawless, and the product is stunning as always!

September 24, 2026
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