Shenton Group Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Generator Shop

Written by the company

Trusted for over 40 years by public and private organisations, we supply, install and maintain all aspects of Standby Power, Uninterruptible Power Supplies and Combined Heat & Power Systems. From feasibility and design advice, through to integration and commissioning, we provide peace of mind with a turn-key solution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

What do you need in case of emergency!

We had an emergency with one of our generators, and they were fantastic; they responded quickly, sorted out the issue, and clearly explained what had gone wrong.
During their regular service visit, their technician Joseph was great too. He was very knowledgeable and professional, took the time to explain what was recommended, and offered a few different options to choose from.

Shenton is a really professional and reliable company, great service every time!

Vittorio

November 10, 2025
Unprompted review
Shenton Group logo

Reply from Shenton Group

Thanks so much Vittorio for sharing your experience. We are only too happy to support you!

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Rated 5 out of 5 stars

“Shenton Group provide us with excellent estimating support"

“Shenton Group provide us with excellent estimating support on many projects, always returning on time or advising up-front if it’s something they can’t offer, which is invaluable.
Their professional and pro-active approach has cemented them as one of our go to providers for generator and UPS systems.”

Ian Hedges - Briggs & Forrester

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Exceptional…

Outstanding Service and Exceptional Equipment – Over a Decade of Excellence with Shenton Group

I have had the pleasure of working with Shenton Group for over ten years, and throughout this time, they have consistently demonstrated a standard of excellence that is truly unparalleled in the industry. As a building services consultant, I have relied on their high-performance equipment and expert support across a wide range of projects, and they have never failed to deliver.

Our relationship began with the implementation of Combined Heat and Power (CHP) units supplied by Shenton Group. These systems have proven to be exceptionally reliable, efficient, and robust—some of the best I have encountered in the market. Their technology is clearly the result of continuous innovation and deep industry knowledge. More recently, we have extended our collaboration by specifying Shenton Group’s backup generators as the standard solution for all our major projects. These systems provide critical resilience and peace of mind for our clients, particularly in sensitive or mission-critical environments.

What truly sets Shenton Group apart, however, is the calibre of their team. Their engineers are not only highly knowledgeable and technically proficient, but also incredibly approachable and responsive. Whether we require detailed technical advice during design development or urgent support on site, the Shenton team always provides prompt and practical solutions. Their customer support is second to none, and their willingness to assist—no matter the complexity or urgency of the issue—has made them an invaluable partner in our work.

I wholeheartedly recommend Shenton Group to any consultant, contractor, or end client seeking reliable power solutions and outstanding engineering support.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service in the generator world

Having suffered 16 inches of flood water throughout our retail furnishings store, we were in desperate need for power, as all had been knocked out.
Having enquired with Shenton about hiring a trailer based generator on Saturday morning, we had one installed within hours, enabling us to run 8 commetcial dehumidifiers and 7 Aquavacs without disruption.
Well done Shenton you excelled and saved us days in our drying out process, while waiting for mains to come back on.
Thankyou

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

O how refreshing it was to deal with a…

O how refreshing it was to deal with a company for the first time, who were professional and understanding in every way. The engineer battled the weather/traffic up from the south coast on a Friday afternoon and investigated thoroughly and resolved our generator problem !! Thank You

December 16, 2022
Unprompted review
Shenton Group logo

Reply from Shenton Group

Thank you David, we are pleased to support you and get you up and running again!

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Rated 5 out of 5 stars

The engineer Alex was extremely…

The engineer Alex was extremely helpful, knowledgeable, & friendly. Also happy even though it spent the entire day in the cold and rain.
The office team are also very responsive and accommodating.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Ross was extremely professional, knowledge and friendly. It was a pleasure having him on site to service our generator

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

We've use the Shenton Group for almost 10 years now for our power and cabling needs for a small party that we do each year. We find that they are not only very professional but friendly and helpful as well. I would not hesitate to recommended them.

June 9, 2022
Unprompted review

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